I stay at Hilton properties a fair amount and I have stayed at this location previously and was pleased. This time, however, was not a good experience. Hilton needs to evaluate this property as it is not reflective of their quality as a chain. First room had strong cigarette smoke odor (supposed to be a non smoking hotel), then placed... More

We were visiting Newark to take our children to a sports competition and selected the Hampton Inn over the recommended hotel because of the complimentary breakfast. We were very pleased with our selection. The hotel itself was clean and inviting. The third-floor room was not overly large, but it was exceptionally clean and well appointed. The dual queen beds were... More

One of the worst stays we ever experienced. After being in the room for 2 nights, we had to move because the carpet was soaked. We moved to another room and the hot tub we paid extra for didn't work. The carpet was filthy. The noise from the room above terrible. The printer in the business center didn't work. Called... More

Was here for a short business trip. Arrived late and was graciously welcomed. Liked that there was fruit and coffee/tea in the lobby. Room was clean and comfortable. Air conditioner rattled some (reported it to front desk in the a.m.) Had a late breakfast and it was well stocked. Would have liked to see a microwave to further cook the... More

When in Heath, Ohio this is the hotel to stay at. Clean, close to everything and good service. Rooms are decent, the bed was very comfortable and the AC unit was quiet! The breakfast is typical Hampton Inn fare but there are restaurants close by if you want a better selection.

Whatever you do, don't sign up for the advance purchase rooms. We did and then tried to change the reservation by a single day to avoid returning home during Hurricane Irene. After being routed to four different 1-800 numbers and put on hold for more than an hour, we finally got through. The customer service rep had the audacity to... More

The hotel was typical though is in need of an update. It was clean though there seemed to be a residual cigarette smell on the third floor. When I asked the Front Desk, I was assured the hotel was non-smoking. I pressed further as to how recently it had been smoking but was assured it IS a non-smoking hotel. It... More

We stayed at the Heath, Ohio Hampton Inn which is relatively new. We were visiting a relative at the Kendal Retirement Community in Granville Ohio so we got the Kendal rate (you have to ask for it). There were no restrictions - we got a King size bed for this great reduced rate! The hotel was fresh and modern. The... More

Stayed one night passing through Ohio making guarenteed reservation on phone directly with staff (very helpful) around 10pm. Room on 2nd floor was clean and roomy with standard amenities. Not crowded on a weekday night, very quiet. Front desk sfaff were pleasant and helpful. Breakfast (included) was good but the fresh fruit and milk pitcher had a slight "sour" smell... More