I found this hotel to be quite relaxing and very clean. The staff is very personable. If I am ever in the Cleveland area again, I will choose to stay here again. I was impressed with the attention to detail taken to provide comfort during a long weekend of classroom learning.

I visit this area every 6 mo or more for family reasons. A year ago I changed to this Doubletree and now only stay here. The accommodations are excellent and the price is extremely competitive. A great value for the comfort and amenities. Outstanding breakfast free for Hilton Honors members, very comfortable bed + pillows, even good cable channels. I... More

The staff was nice, the cookie was warn, the location was great - close to the highway, major restaurants, drug stores, etc. We were with an AAU basketball team and everything worked out well. We would definitely stay again.

As a Diamond member of Hilton HHonors, its rare for me to complain about a Hilton property, but I was a little disappointed with my stay a week or so ago. The agent at check-in was less than helpful,refused my Diamond upgrade, and was on her cell phone the entire length of checkin. I do stay here frequently and maybe... More

overall ok, but amazed that when you are called away from home for work, or traveling, you can't watch anything but depressing news channels!! Afterall, its the most obvious thing to do in a hotel room when called away for business!!

Hotel was great except only the heat was on and the AC had not been turned on yet. I like a cool room at night and had to sleep with the window open which made this very comfortable room very noisy. All in all hotel was very nice with a great location and very helpful staff.

As a person that does very little for travel for work and pleasure, my experience with this hotel was overall pretty good. We had a room with a queen bed, a microwave, a mini-fridge, couch, table, desk, and dresser and flat screen TV. The room was always neat and appeared to be clean. I can only think of two complaints... More

Very good hotel. The room was great and the beds were very comfy. Room was spacious and the price was right. Staff very friendly and prompt with service. I would recommend to anyone you needed a hotel in this area.

The hotel is in a prime location for Cleveland without being IN Cleveland. However, that is about the only thing really going for it. The hotel itself is in mediocre to average condition, surprising for being a Hilton-branded hotel. Things are very dated and some things are actually kind of shabby. The food quality at Shula II's is mediocre, at... More