We stayed at the Residence Inn for a wedding in April. The rooms were clean, breakfast good, and the service excellent. The only problem was our toilet kept running, even after the staff looked at it. The hotel did remove one night from the check, so they more than took care of it! Would stay again!

This is one of my favorite places to stay when I am in the Cleveland area. The rooms are spacious and quiet. Breakfast is always good with a wide selection. The breakfast area can get crowded at times so it would be a good idea to get up early. My last visit we woke up later and ended up eating... More

My husband and I stayed at this hotel complex at short notice the weekend of their marathon. We found the staff very friendly and the complex and our room was very well presented. This reservation was made at very short notice and saved our journey before heading to Washington. Well done.

First I have been a Marriott customer for at least 30 years having visited most all of the brands. They are all excellent, but my preference is the Residence Inn. My late wife and I stayed at several, and enjoyed all the amenities. This review is about a particular Residence Inn in Cleveland. The Cleveland Airport Residence Inn. My late... More

This review should be a 3 star but the staff bring it up to a solid 4 star. Everyone is friendly and helpful. Check in was a breeze. Got into my room to find out the air conditioner was not working. The maintenance man was very apologetic and said it could not be fixed until the morning. This was not... More

Pleasant staff - walked in to register and there was Orange infused water on the counter which hit the spot. Rooms are older but it's the only place around that has 2 bedrooms and 2 bathrooms. Townplace Suites have 2 bedrooms but only 1 bathroom. Served our purpose.

My first impression of the hotel was that it did not look as nice as the pictures, but I did find it to be decently clean and the staff was friendly. The buildings were old but it did seem that they had been fixed up fairly recently in some minor ways like paint and counter tops. The appliances were not... More

THE STAFF: The staff was amazing. They were extremely friendly and accommodating. They noted that I was there for a family reunion when I made my reservation over the phone three or four months ago and made sure to ask me about my family visit when I arrived. My husband was under the weather one evening, and they offer to... More

We was originally going to stay at a holiday inn as we was told they had park n fly. Long story short....Holoday inn dont. I called to this residence inn and Debbie turned our bad experiance into a forgotton experiance. She hooked us up with a couple of rooms at a great price. The entire staff was great and anytime... More