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Holiday Inn Express Middletown

2.5 of 5
6575 Terhune Dr., Middletown, OH 45044
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Holiday Inn Express Middletown
Ranked #2 of 4 hotels in Middletown
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27 reviews from our community

    Trip type
Traveller rating
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    9
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    3
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Date Rating
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 24 May 2013 NEW

My husband and I were on the way to our grandson's graduation at Miami University. We stopped here as it was a hotel about half an hour from the University. It was right off of I 75. The room was meticulously clean, the staff extremely friendly and accommodating and the breakfast was excellent. We had a delicious and reasonable dinner... More

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Lexington, Kentucky
1 review
5 of 5 stars Reviewed 2 March 2013

I stayed a couple of nights while traveling to the area for business. My room was very clean, comfortable, and allowed for a great nights sleep. What elevates this property above the others in the area is the manager (Joe I believe) and his staff. There was not one time that I passed an employee that didn't give me a... More

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MiddletownHIE_GM, General Manager at Holiday Inn Express Middletown, responded to this review
4 March 2013

Thank you for your words of encouragement! It's nice to know that we made an impression. The staff here works very hard, and I am always happy to pass on positive feedback. Come back and see us again! More

Freeport, Pennsylvania
Top Contributor
103 reviews 103 reviews
27 hotel reviews
Reviews in 62 cities Reviews in 62 cities
63 helpful votes 63 helpful votes
3 of 5 stars Reviewed 21 August 2012

We stayed four nights at this property while visiting area attractions including Kings Island and the Air Force Museum. The staff were friendly and helpful and a bit above my usual expectations. The breakfast was disappointing. The food was not kept fresh and the eggs and rolls were both overcooked and dried out each day when we went to eat.... More

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MiddletownHIE_GM, General Manager at Holiday Inn Express Middletown, responded to this review
27 August 2012

Thank you for taking the time to review our hotel. It is always our intention to ensure our guests experience a clean, comfortable and inviting stay during each visit. I am so very sorry to hear of the problems you encountered with breakfast. These items are unacceptable and have been addressed with the staff. We strive to get better and... More

Atlanta, GA
Senior Contributor
40 reviews 40 reviews
9 hotel reviews
Reviews in 13 cities Reviews in 13 cities
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed 3 August 2012

My family and I stayed a couple nights at this hotel (because of points). I should have known from the moment we pulled up it was not going to be a good experience. 2 of the workers were sitting outside smoking. We asked for a non smoking room. We got up to the 3rd floor and it smelled horribly of... More

Was this review helpful? Yes 2
MiddletownHIE_GM, General Manager at Holiday Inn Express Middletown, responded to this review
7 August 2012

Thank you for your recent feedback. I would like to apologize for the experience you had during your stay. I value all the feedback we receive from our guests’ and use it to improve our property. As one of the few hotels in the area with smoking rooms, I understand your concerns. I have addressed these issues with staff, and... More

Travellers are raving about these Middletown hotels

Pittsburgh, Pennsylvania
Top Contributor
110 reviews 110 reviews
19 hotel reviews
Reviews in 37 cities Reviews in 37 cities
308 helpful votes 308 helpful votes
3 of 5 stars Reviewed 24 July 2012

At check in we were told that only one of the two rooms was reserved. Fortunately, I keep copies of everything and produced my receipt for both reservations. Only then were we afforded the opportunity to check in. Glad I had my receipts! Also, the bed was not too comfortable. It was too low and too soft. I am only... More

Was this review helpful? Yes 1
MiddletownHIE_GM, General Manager at Holiday Inn Express Middletown, responded to this review
26 July 2012

I want to thank you for your review. Without guest feedback we cannot improve our services. We make every effort to offer the best value for your stay; I am sorry to hear the problems you encountered with the room accommodations and bed. Guest satisfaction is our top priority, and hope with our continued efforts to improve you’ll keep the... More

Bluffton, South Carolina
Top Contributor
64 reviews 64 reviews
8 hotel reviews
Reviews in 19 cities Reviews in 19 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 11 July 2012

We stay here while visiting family due to close proximity to family members but find it not to be as clean as most other Express Hotels. The beds are also not that comfortable.

Was this review helpful? Yes 1
MiddletownHIE_GM, General Manager at Holiday Inn Express Middletown, responded to this review
18 July 2012

Thank you for your feedback. I apologize we did not provide you with the experience you expected while staying at our hotel. We take cleanliness very seriously and I can assure you that the issue you encountered is not the norm. I have shared your comments with my staff to ensure an increased emphasis on cleanliness. I hope we have... More

Tiffin, Ohio
Contributor
20 reviews 20 reviews
14 hotel reviews
Reviews in 16 cities Reviews in 16 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 9 July 2012

I was very pleased when I received this hotel through hotwire! The rooms were very clean, everything appeared to be up to date and freshly renovated! Rooms had a fridge and microwave, beds were extremely comfortable! Area had many good things to offer such as restaurants and drug stores. The hotel is very conveniently located off of 75. Would definitely... More

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Nashville, TN
Contributor
14 reviews 14 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 4 June 2012

We used hotwire (for the 1st time) & chose a 3* hotel - this was what we got. NOT 3 star. Stayed here 2 nights for a wedding in Dayton. Non-smoking room - but the hotel allowed smoking in other rooms which came through the thin walls, along with the noise of our very, late night neighbors. The most concerning... More

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MiddletownHIE_GM, General Manager at Holiday Inn Express Middletown, responded to this review
13 June 2012

Thank you for your feedback and kind words about our staff. I apologize for the issues you encountered while staying at our hotel. We appreciate your business and booking with us, as guest satisfaction is of the utmost importance. I want to assure you these issues have been addressed, and we hope with our continued efforts to improve the quality... More

Detroit, Michigan
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 24 May 2012

Rooms were very clean and staff went above and beyond what was expected. Theresa at the front desk is a good asset to this chain location. She made sure that my child had a nice clean crib to sleep in and even checked up on us to insure we were comfortable. Complimentary beverages on a 90 degree day were a... More

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MiddletownHIE_GM, General Manager at Holiday Inn Express Middletown, responded to this review
25 May 2012

Thank you for your kind words! I will pass your compliments on to Theresa and the rest of the staff. We look forward to serving you again in the future! More

Africa
Contributor
16 reviews 16 reviews
6 hotel reviews
Reviews in 11 cities Reviews in 11 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 20 May 2012 via mobile

Our stay was fine, but nothing special. The room was over priced at $120 for what we received

Was this review helpful? Yes
MiddletownHIE_GM, General Manager at Holiday Inn Express Middletown, responded to this review
25 May 2012

Thank you for your feedback. I apologize we did not provide you with the experience you expected while staying at our hotel; I can assure you guest satisfaction is of the utmost importance to us. We hope you give us a chance to make things right and try the Holiday Inn Express Middletown again next time you find yourself in... More

 
 
Holiday Inn Express Middletown
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Additional Information about Holiday Inn Express Middletown

Also Known As:
Holiday Inn Express Middletown Hotel Middletown
Holiday Inn Express Middletown Hotel
Holiday Inn Middletown
Middletown Holiday Inn
Address: 6575 Terhune Dr., Middletown, OH 45044
Phone Number:
Region: United States > Ohio > Middletown
Amenities:
Business Centre Fitness Centre Free Breakfast Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 4 hotels in Middletown
Price range (per night): S$115 - 155
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
The Holiday Inn Express Middletown, Ohio is conveniently located near restaurants and shopping. We are right off of I-75 at exit 32. We are located 35 miles south of the Dayton International Airport and 45 miles north of the Cincinnati/Northern Kentucky Airport. The hotel is located within 15 miles of Kings Island Amusement Park and The Beach Waterpark. If your are into flea market shopping, Trader s World is a short distance from the hotel. For the business traveler the hotel is also within minutes of AK Steel, Wausau Paper, Proctor & Gamble, General Electric and Miami University. We feature 64 spacious rooms ; with indoor heated pool and hot tub; complimentary Express Start breakfast each morning. Our staff is friendly and willing to assist you in finding a great place to dine or directions to any of our local entertainment. If you are looking for a convenient location for your trip, then come and stay with us on your next visit. We look forward to seeing you at the Holiday Inn Express, Middletown, Ohio. ... more   less 
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Holiday Inn Express Middletown
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