As previous reviewers have reported, this facility has undergone a recent brand change and refurbishing. There were just a few negatives relative to our room. The handtowels and facecloths did not measure up; there was some staining and wear. The bedding did not include a spread . . . just a sheet, a thin blanket and a sheet-weight topper. This... More

Wonderful, friendly staff. Hotel was very clean. The only complaint was that the bathroom was very small, but it was also very clean. Will be a repeat customer for sure!

We stayed for 6 nights and had good and bad here. It was inexpensive but sometimes you get what you pay for. The pros include...it is quiet. The indoor pool was open late and never crowded. Rooms and common areas were clean and tidy.The cons include...We arrived in the evening and apparently that's not when the happy front desk folks... More

I really enjoyed my stay nice staff and decent breakfast The only problem I had was I booked 4 days in advance ask for a room on first floor because my mother uses a walker and when I got there we had a room on second floor made it a little harder for her but we managed.

Totally renovated when changed from Super 8 to Best Western. Everything is relatively new, well maintained, clean. Nice indoor pool, decent free breakfast, microwave & refrig in room. Set off the street, in back of the Holiday Inn, it's relatively quiet and has a large parking area; also has a decent amount of grassy areas for dog walking. Friendly staff,... More

I had to attend a collector's meet in New Philadelphia OH and the Best Western gave us a group rate which was very reasonable. It recently was converted from a Super 8 and the rooms were remodeled. The hotel was clean and offered a nice breakfast. They also have free wifi. I was satisfied and if I visit this town... More

Stayed in this hotel while we enjoyed the wineries of SugerCreek--great hotel. Clean place with a nice staff.

This hotel has been totally renovated and is a wonderful surprise. It is relatively inexpensive - look for their coupons in the travel books. Also important to us is they are pet friendly. We would definitely stay here again.

I stayed at this hotel on May 15. The service was wonderful, although, when I told them there was a broken knob on the refrigerator making it impossible to tell if it was working, no one ever came to check it while I was there. I had the best night's sleep I have had in a long time. I went... More