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Extended Stay America - Cleveland - Great Northern Mall, North Olmsted Reviews

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Extended Stay America - Cleveland - Great Northern Mall

2.5 of 5
25801 Country Club Blvd., North Olmsted, OH 44070-5302 (Formerly Studio Plus Deluxe Studios )
Hotel amenities
Extended Stay America - Cleveland - Great Northern Mall
8 traveller photos
Ranked #3 of 8 hotels in North Olmsted
4.0 of 5 stars 12 Reviews
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12 reviews from our community

    Trip type
Traveller rating
    6
    3
    0
    3
    0
Date Rating
Raleigh, North Carolina
1 review
“Overall very good.”
4 of 5 stars Reviewed 24 April 2013

Upsides: Queen room with pull out was quite large. Full kitchen with oven and dishwasher. Excellent location and very friendly staff. Comfortable bed. Decent size (42"?) flat-screen. Downsides (all minor): Low shower head (5'8 ish), gap around door let some light in, still running analog reception on digital TV. There is an undisclosed (at least I didn't see it) upcharge... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Cleveland - Great Northern Mall, responded to this review
14 May 2013

Eric - I want to thank you for taking the time to post a review of your stay. I'm so pleased to hear that you found our hotel comfortable. I am also glad to read you will likely return. We look forward to seeing you in the future, should your travels bring you back to our area. More

Cleveland, Ohio, United States
Senior Reviewer
10 reviews 10 reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
“Extended Stay America -- Great Northern Mall”
5 of 5 stars Reviewed 11 March 2013

This hotel is underrated. The rooms are comfortable, they are roomy and well thought out in design. It's close to shopping and any type of restaurant that you are looking for. It's about a 15 minute drive to downtown Cleveland, and is very accessible to the freeways. All the rooms are furnished with a full service kitchen, and a very... More

Was this review helpful? Yes 1
Manager-BKL, Manager at Extended Stay America - Cleveland - Great Northern Mall, responded to this review
12 March 2013

Debbie L I appreciate you taking the time to write such a kind review. I'm thrilled that you find our hotel to be comfortable and our location convenient. Thank you again for sharing your experience with us. We look forward to welcoming you back in the future! More

Lehigh Acres
2 reviews
“Extended Stay Indeed”
5 of 5 stars Reviewed 15 February 2013

I travel to Cleveland 3 or 4 times per year for two to three weeks at a time and always stay here. The room is clean and spacious. We have a full sized refrigerator and a stove with oven plus a microwave in the kitchen which also includes a breakfast bar. The living area includes a large desk with free... More

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Manager-BKL, Manager at Extended Stay America - Cleveland - Great Northern Mall, responded to this review
21 February 2013

Richard G Thank you for your great review of our property. I'm so pleased to hear that you enjoyed your stay with us. The lay out of the room is accommodating for both short term and long term guests. I am glad that you frequent our hotel. Thank you again for your review. We look forward to seeing you again,... More

Lusby
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“ummmmm.....not good to say the least”
2 of 5 stars Reviewed 6 December 2012

We found this "hotel" online and from the other reviews and the good price, I assumed we would be fine. We arrived late Wednesday night 11/21/12 and found it strange that there weren't many cars in the parking lot. Don't get me wrong, the hotel is located in a very convenient area. Close to a mall, restaraunts, ect. However the... More

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Manager-BKL, Manager at Extended Stay America - Cleveland - Great Northern Mall, responded to this review
7 December 2012

Dear Devon M, Thank you for your recent review of your stay. I sincerely apologize that your stay was anything but perfect. I have taken your comments and have shared them with the staff to ensure that the issues you had do not happen again in the future. If I may explain the condition of the lobby/office area, at that... More

Dayton, Ohio
1 review
“Good Stay”
5 of 5 stars Reviewed 21 October 2012

The Price was right. Quisha at the front desk was great. No complaints. The rooms were a little dated, but very clean and fresh-smelling. Close to the site of my meeting, close to the Mall, good restaurants within an easy distance. Quisha gave great directions to a good Mexican restaurant. I'll stay again.

Was this review helpful? Yes
Manager-BKL, Manager at Extended Stay America - Cleveland - Great Northern Mall, responded to this review
23 October 2012

Dear vlb55, I received a copy of your review, and wanted to thank you for your kind comments about our hotel and staff. I'm thrilled that you were pleased with the cleanliness, location and customer service. I will make sure the Quisha sees your compliment I know they mean a lot to her. Thank you again for sharing your experience... More

Cleveland, Ohio
1 review
“all around good”
5 of 5 stars Reviewed 5 October 2012

Very friendly service. Queesha at the guest service desk was great. The room was immaculate and even smelled clean. Stayed at a red roof the night before for the same price and the experience was unfriendly, room smelled and wasn't very clean.

Was this review helpful? Yes
Manager_11525, Manager at Extended Stay America - Cleveland - Great Northern Mall, responded to this review
9 October 2012

I appreciate you taking the time to write such a great review. I'm so pleased to hear that you found the service to be top-notch and that our staff was able to provide you with 100% satisfaction. I will be sure to pass along your kind comment about Queesha. She will be so happy to hear it! Thank you again... More

Cleveland, Ohio
2 reviews
Reviews in 2 cities Reviews in 2 cities
“max/chris”
4 of 5 stars Reviewed 1 October 2012

even tho the property is older, we had a clean room and the personnel was very friendly and helpful. I have stayed here many times and is has been convenient to any place I need to go. The airport is very close as well. Cudos to the management for the fine service.

Was this review helpful? Yes
Manager-BKL, Manager at Extended Stay America - Cleveland - Great Northern Mall, responded to this review
5 October 2012

Dear Chris G, Thank you for your great review of our property and the staff. It's great to hear that that you enjoyed your time here with us and that you continue to stay with us. Thank you again for your review. We look forward to seeing you again, should your travels bring you back to our area. More

Cleveland, Ohio
1 review
“Quality suite, well equipped kitchen, and excellent service”
5 of 5 stars Reviewed 13 May 2012

Helpful and friendly staff made the my experience for me. The great monthly rate, too!

Was this review helpful? Yes
Manager-BKL, Manager at Extended Stay America - Cleveland - Great Northern Mall, responded to this review
17 October 2012

Dear LostTourist61, Thank you for taking the time to write a review of your stay. I'm so pleased to hear that your stay was more than expected and the great comments about the staff. Thank you again for sharing your experience with us. We look forward to welcoming you back in the future! More

Detroit, Michigan
1 review
“Spacious rooms for a great price”
5 of 5 stars Reviewed 30 November 2010

Clean, Spacious, Quite Rooms. It was nice to have a full kitchen available. The price was right also.

Was this review helpful? Yes
Manager-BKL, Manager at Extended Stay America - Cleveland - Great Northern Mall, responded to this review
2 December 2010

"Thank you so very much for your glowing review of Studio Plus Cleveland - Airport - North Olmsted. Whenever I read comments like yours it always gives me such great pleasure. My entire staff strives to make every guest's stay totally enjoyable, and our greatest reward is validation that we've done just that. As a member of the Extended Stay... More

Cleveland, Ohio
2 reviews
1 helpful vote 1 helpful vote
“Not the place for a business traveler”
2 of 5 stars Reviewed 26 July 2010

I only lasted one night in this hotel. My room was fairly clean but smelled of french fries. Trash piled up on the weekend in the hall trash cans and by the stairwell exits--very disgusting to keep having to walk past it. Someone was cooking at 11:50 p.m. Sunday and smoke & odors poured out into the hall, crying children... More

Was this review helpful? Yes
Manager-BKL, Manager at Extended Stay America - Cleveland - Great Northern Mall, responded to this review
3 November 2010

"I recently received a copy of your review of the Studio Plus Cleveland - Airport - North Olmsted. Our company prides itself on providing great service and great rooms at great rates, which is why I was so disappointed to read your post. Please accept my most sincere apologies. It is my pleasure to provide an explanation regarding the issue... More

 
 
Extended Stay America - Cleveland - Great Northern Mall
Extended Stay America - Cleveland - Great Northern Mall
4.0 of 5 stars 12 reviews
Enter dates 1 night 2 nights
 
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Additional Information about Extended Stay America - Cleveland - Great Northern Mall

Address: 25801 Country Club Blvd., North Olmsted, OH 44070-5302 (Formerly Studio Plus Deluxe Studios )
Region: United States > Ohio > North Olmsted
Amenities:
Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Kitchenette Pets Allowed Wheelchair access
Hotel Style:
Ranked #3 of 8 hotels in North Olmsted
Price range (per night): S$113 - 139
Hotel Class:2.5 star (2.5*)
Reservation Options:
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Extended Stay America - Cleveland - Great Northern Mall
25801 Country Club Blvd.
North Olmsted, OH 44070-5302
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