This hotel is undergoing major renovations. This translates into construction noise, dirt everywhere, and on-and-off running water. I can't believe I had to pay over $100 for this awful place.
The construction noise went on all day. Hammering, workers shouting trying to talk over the noise of the loud power tools and their cell phones ringing every few minutes (I...
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AmeliaNYC,
Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We’re sorry you received service and accommodations that were less than satisfactory. We hope you give us a chance in the future to show you how great our hotel is.
Ben J
IHG Care
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Stayed here because the price was better than others in area. Pleasantly surprised at how wonderful the room was, and especially like the arrangment of EVERYTHING, including kitchen, bathroom, & even convenient towel rack by shower. Our bed was extremely comfortable and we enjoyed a great night's sleep The package of popcorn left for our use in microwave was nice...
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As far as Candlewoods go this one is in rather poor condition right now. I have been traveling across the country for several years for work and I try to stay in as many Candlewoods as I can because I like the amenities that they offer and I like knowing what to expect in the room and this is one...
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Dear AlCzervik1,
Thank you for your review regarding your recent stay at Candlewood Suites Cleveland North Olmstead. It is regrettable you were not satisfied with the service you received. I would like to address this with you further. I have sent you a private message to obtain more information about your stay. I look forward to hearing from you and...
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This is a great location in North Olmstead, OH. Close to the airport, shopping, and multiple restaurant choices.
The hotel was undergoing renovations while I was there, but they did an excellent job of keeping it clean and inconspicuous. There was new carpet and paint throughout, and it was very clean. The remodeled work looked very professional and not "half-done"...
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Going through much needed renovation but was very clean and quiet. Close to everything
I knew I was in a special hotel from the moment I walked in the front door and was greeted with a warm smile and a friendly voice from Jess and Jennifer at the front desk. My stay at the Candlewood Suites in North Olmsted ended up being for 7 months, from June 2011 to January 2012, and I can...
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What a great stay I had at the Candlewood for 54 weeks. Everyone there did a fantastic job of making it feel like home. Super friendly and caring staff. The Thanksgiving dinner that the front desk staff put together for those of us who couldn't go home was super and very thoughtful of them to do it. Everyone was always...
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This hotel is a good value if you are looking for a clean place to stay and don't need upscale pampering or chocolates on your pillow every night. The room was clean and tidy. The bathroom and kitchen cabinets are a 1970s style which I thought odd for a hotel built much later but again, it was clean. For one...
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I have been using Candlewood Suites for years as I travel quite a bit. I am in Cleveland several times a year and have been staying at the Candlewood for more years than I can remember now. I wouldn't stay anywhere else.
First, let me just say that the staff is fantastic, always pleasant, funny, and helpful. Dave and Phil...
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I have quite alot to say about the Candlewood suites of North Olmsted Ohio I am from Texas and stayed there for a long period for work reasons The crew there went above and beyond on a daily basis from your average work week to holding down the fort over the weekend Phil (GM) Dave (SM) Jen M(OM) Joyce (HKM)...
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Reviewed 30 August 2010
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15 Reviews
