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All 8 North Olmsted hotels

Radisson Hotel Cleveland Airport

3.0 of 5
25070 Country Club Boulevard, North Olmsted, OH 44070
Hotel amenities
Radisson Hotel Cleveland Airport
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84 reviews from our community

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Date Rating
Munster, Indiana
1 review
1 of 5 stars Reviewed 17 June 2013 NEW

I booked a king suite (king bed + sofabed) for my family. On the website, I stated that we would have 2 adults and 2 children in the room. When I went to make the sofabed on the first night, there were only 2 sheets in the closet, both made for a full-size bed, and the sofabed is a queen... More

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Sacramento
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
58 helpful votes 58 helpful votes
2 of 5 stars Reviewed 7 June 2013

I stayed at this hotel in April 2013 for a family event. The hotel was convenient to the airport and had a complimentary shuttle. There was a mall and restaurants across the street from the hotel. The lobby looked more recently remodeled than the dining area and rooms, which can use remodeling. My room on the 5th floor was large.... More

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Carlson Hotels C, Online Customer Support at Radisson Hotel Cleveland Airport, responded to this review
12 June 2013

Thank you for reaching out and writing your review. We are sorry you were not satisfied with the accommodations of your room nor the dining area in the lobby. We will discuss the conditions of your room with our staff to ensure all guest rooms are up to Radisson standards. To discuss your stay further, please contact the hotel directly,... More

Southgate, MI
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 June 2013

When I reserved the room, I requested a King, she said she gave me one upon check in. We get to room, there are 2 doubles. I'm too tired to move, so I just accepted the screw up. There was no comforter for the pull out couch for my daughter. I had to call & there were none available, so... More

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Carlson Hotels C, Online Customer SUpport at Radisson Hotel Cleveland Airport, responded to this review
11 June 2013

We apologize for the disappointing service you received from our staff, especially concerning requested bed type and hidden charges. Our team works hard to make sure our guests are comfortable and receive our best “Yes I Can!” service. To discuss your concern further, please contact the hotel directly, and ask for GM Eric Cybulski. More

Dublin
Contributor
15 reviews 15 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 15 May 2013

Great huge rooms, with amazing beds and great service. No issues. lobby is dull but its an airport hotel. Perfect for what it is. Staff were very helpful Free airport shuttle bus :)Free airport shuttle bus :)

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Joyce L, General Manager at Radisson Hotel Cleveland Airport, responded to this review
20 May 2013

Thank you for your positive comments about our hotel, The Radisson Cleveland Airport. I appreciate that you took the time to write about your stay, our huge rooms, comfortable beds and great service. I will share your comments with the team at this months employee luncheon. I am very proud of the serivce that our team provides to our guests.... More

Arlington, Virginia
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 30 April 2013

I'm here currently and stay here 4-5 times a year due to work. This was a personal trip and therefore I made my own reservation. Booked on a third party site as most smart travelers do. I check in to the hotel with the Front Office Manager Debi Wilmoth. I requested a king room with a balcony and casually mention... More

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Joyce L, General Manager at Radisson Hotel Cleveland Airport, responded to this review
2 May 2013

Stephanie, Please accept my apology for the lack of hospitality shown to you during your check in process and during your second visit to the front desk. As you have stayed with us in the past you know that this is not our normal stadard for providing great guest service. Your issues will be addressed promptly. It is my hope... More

Jonestown, PA
Top Contributor
80 reviews 80 reviews
36 hotel reviews
Reviews in 42 cities Reviews in 42 cities
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed 22 April 2013

There really wasn't anything to dislike about this hotel. Initially, there was some sort of a convention going on that had a lot of tacky-looking displayas, which kind-of cheapened the appearance in the lobby and hallways. Once this was over, it was actually very nice-looking. Here's what we liked: 1. VERY comfortable bed! We had a king. 2. Clean room,... More

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Joyce L, General Manager at Radisson Hotel Cleveland Airport, responded to this review
2 May 2013

Thank you for your comments regarding your recnet stay. Please accept my apolgy for responding back to your comments, I have very recently been appointed as the new GM for the Radisson Cleveland Airport. I am pleased that you enjoyed our hotel and have reviewed your comments with our team. WE value all of our guest and I thank your... More

NASHVILLE
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 of 5 stars Reviewed 3 March 2013

I found a great deal close to where I needed to be. However, on the check-in, bathroom was occupied by ants. I was moved to another floor. I had to request a free breakfast (that is not that great). On my second day, ants still present, really toooooo tired to move again. I did tell the desk clerk named Ralph.... More

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Carlson Hotels C, Online Customer Support at Radisson Hotel Cleveland Airport, responded to this review
7 March 2013

We are extremely unhappy to hear of the challenges that you experienced while visiting our hotel. It is our goal that each guest leaves satisfied with their stay. Please know that your comments have been heard, especially concerning the problem with ants in your rooms and we are working very diligently to ensure that this situation does not happen again.... More

Cleveland, Ohio
Contributor
16 reviews 16 reviews
15 hotel reviews
Reviews in 15 cities Reviews in 15 cities
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 20 February 2013

We won a free stay at the Radison CLE Airport in N Olmsted for one evening. The staff was friendly and check in was a breeze. The room was clean and large. We were a little disappointed when we came back for the evening and found the lobby bar closed at 10 on a Saturday night. Our free stay also... More

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Mentor, OH
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 February 2013

We wanted a night away and a hot tub. Well first they put us in a nice room but it did not have the Sleep Number bed we had booked. We called the front desk and the man working apologized and moved us. We got moved into a Sleep Number room but the room was not as nice (wallpaper should... More

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New Bern, North Carolina
Senior Contributor
31 reviews 31 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 25 January 2013 via mobile

I knew that the Radisson was renovating like several other hotels in the areas. When I checked in, the girl at the counter was very excited to tell me that the renovations were complete. Upon entering my room, I was very disappointed. Nothing was different. The wallpaper was peeling at every seam. There was mold in the bathroom. Furniture looked... More

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Carlson Hotels C, Online Customer Support at Radisson Hotel Cleveland Airport, responded to this review
30 January 2013

We are sorry to hear of the condition of your room while at our hotel. It is always our goal to have every guest leave satisfied with their experience. Please know that all of our guest comments are taken seriously and we are working to ensure that they do not happen again. Again, please accept my more sincere apologies for... More

 
 
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Additional Information about Radisson Hotel Cleveland Airport

Also Known As:
Radisson Cleveland Airport
Radisson North Olmsted
North Olmsted Radisson
Address: 25070 Country Club Boulevard, North Olmsted, OH 44070
Region: United States > Ohio > North Olmsted
Amenities:
Bar/Lounge Business Centre Fitness Centre Free Parking Pets Allowed Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 8 hotels in North Olmsted
Price range (per night): S$119 - 202
Hotel Class:3 star (3*)
Reservation Options:
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