First of all, I really wish TripAdvisor had a "Good" rating as opposed to average. Good=suitable. Average = common. UGH! Anyway, I didn't want to call this place "Average" only because the staff really was exceptional. The manager, Susan, went out of her way to accommodate my 50 person group. When we pulled in at 4:30 am, our keys were... More

They hired one of the best managers from a Sandusky Hotel and she hired from under us, (were a mechanical state licensed contractor) one of the best maintenance workers with her. I didn't recognize the place. I'm not affiliated with this or Best Western, both owned by the same people, but I do know the integrity of the manager and... More

I was driving from Minneaolis to New Jersey and just used the hotel for a one night stopover. The room was large and super clean. The desk staff was helpful in finding places to eat close by. I left early in the morning and had been on the road for about 3 hours when I received a phone call from... More

We were headed to the Big Apple and stopped here our first night. Although the hotel is a little dated...the staff was EXCEPTIONAL!!! The pool and hot tub were great,nice breakfast too! Norwalk is a great little town. A big THANK YOU to Heather L. who was our desk clerk that night and could NOT have been nicer or more... More

Had a few issues, door keys wouldn't work, turned out to be the key making machine. Room smelled like cigarette smoke yet the entire floor was supposed to be non-smoking, some sort of web thing in the corner next to the ceiling in the shower, the t.v. reception was poor at best, and the hot tub wasn't much warmer than... More

We booked this motel through Expedia and when we arrived our room was not ready (we arrived before lunch) and so the extremely accomodating lady at the desk moved us to a room that was already cleaned so we did not have to wait. We asked where we should go to eat and she gave us numerous reviews on different... More

i would like to just say the room we had was awsome we were visiting from out of town for a funeral me my wife,my sister n law and father n law so we got the biggest room they had. well to start we didnt get back to the room to really enjoy it but we were all tired,well the... More

Hotel staff does not pay attention to details when it comes to rooms. Our room was dirty (spider web complete with spider in the bathroom corner), moldy ceiling and walls in bathroom, dirty floors, bathroom tile grout was completely missing and tiles were loose and wobbled when we stepped on them, bathtub bottom was stained, the toilet ran all night... More

We originally was at Days Inn and was VERY disappointed we left early and I made reservations here under our circumstances they were very accommodating let us check in alittle early Heather was at the front desk very nice as Tina was too Hollie was GREAT housekeeper helped us very thoroughly clean room clean pool hallway does not smell like... More