We were looking for a place to relax and be pampered. We found little "pampering", if any. Compared to resorts in Columbus and Dallas, where we have recently staid, no one was keen on service, except at the CK Steak House, which redeemed the facility by giving us a taste of what a true resort's service would have felt like....
More
Thank you for taking the time to share your experience. We do apologize for not meeting your expectations. We do use our reviews as helpful training tools. We wish that all of our guests are satisfied and appreciate feedback. We do hope you will give us another chance in the future.
More
rooms are very good cleaned.the beds were VERY comfy.we didn't go to the CK restaurant but we went to the breakfast.it was a buffet.the best thing for me was the pool,hot tub and the sauna and WiFi!!!!!!!!!!!!!!!!!!!!it was awesome staying there.....
Thank you for taking the time to write a review. We are glad you had a great stay with us! It is wonderful to hear you were able to have a good nights sleep while away from home and enjoyed our hotel amenities, such as our pool. We do hope you will have a chance to stay and dine with...
More
We have stayed here for R & R to focus on each other and escape the stress of life. Every visit has been positive.
Favorite highlights:
+ Fluffy comfortable king sized bed
+ Convenient location
+ Front desk is cheerful and attentive and goes the extra mile for me
+ Lobby area has wonderful seating, a nice fireplace to read...
More
Thank you for kind comments. We greatly appreciate you taking the time to write a review. We have been a premier resort here in Northeast Ohio for more than 30 years. At Quail Hollow Resort we do strive to have great customer service as well as having comfortable rooms for our guests to enjoy. It was a pleasure to be...
More
Rooms are just average, comfy clean and in good condition.
Ck restaurant was ok, pricey for the quality but overall not bad.
Pool is nice as well as the hot tub.
Hot tub wasn't working when we got there but they fixed it the next day and it was nice and hot.
Only complaint could not find coffee. They have...
More
Thank you for your comments. We do apologize for any inconvenience caused while our hot tub was being repaired. We do offer many special packages throughout the year. Next time you are in the area please consider some of our other local attractions such as; the local wineries (Ferrante Winery), Jack Arra’s Salon, and golfing on Quail Hollow's PGA rated...
More
We stayed here with a Groupon voucher and we were pleasantly surprised. The bed was SUPER comfortable and had like 10 pillows! My boyfriend went snowboarding at a nearby resort while I stayed in. I cuddled in bed and read a book and enjoyed the free WiFi. I later sat by the fire in the lobby and ate some of...
More
Thank you for your review and wonderful compliments. We are thrilled that we exceeded your expectations and you had the opportunity to enjoy our amenities and local attractions. We offer many different packages throughout the year and hope you will return in the near future.
More
We stayed here the night before my daughter's wedding. We had several rooms to accomodate the bridal party of 14 and the family of the Bride. We arrived and check in was pleasant and easy. The staff was pleasant. We awoke and found a decentbuffet/bruncht but not great. (I had stayed there for my honeymoon YEARS ago and they had...
More
We are honored to be part of your daughter’s special day! We take pride in our staff and customer service. Thank you for taking the time to write a review. Thank you for making us aware of the issues you experienced, we will address and resolve. We hope you will choose Quail Hollow Resort during your next visit to the...
More
East of Cleveland this decades old former Renaissance resort, still is classy and comfortable. A spacious lobby welcomed us warmly with a fire in the fireplace and cookies. Our bed featured a bountiful collection of pillows and the bath was stocked with Bath and Body Works toiletries, with generously sized soap. One of the best spectra of TV channels I've...
More
Thank you for your wonderful review. We are pleased that you enjoyed your stay. Ck’s Steakhouse recently updated their menu to feature additional delicious entrees that help support our local community. We look forward to your next visit to Quail Hollow Resort!
More
We recently were at a sports weekend (soccer) tournament and stayed at this great resort. The service and staff went out of their way to be helpful and the hotel rooms were clean and well appointed. Although we didnt play the golf course , i definately would play next time . The overall level of service and amenities at the...
More
Thank you for taking the time to share your experience. We greatly appreciate your feedback. The exclusive PGA rated golf course is available to our guests. Please visit our website or contact the hotel directly for details of the golf packages and specials we have this season. We hope to have you stay with us again next time you are...
More
We would like to thank all the Quail Hollow staff who went out of their way to ensure our girls weekend getaway was a sucess!! Our trip was 5 years in the making to coordinate a weekend away for us. We are working professionals, whom are very busy moms.We chose Quail Hollow for it's outstanding reputation, This resort has ample...
More
Thank you for taking the time to share your experience. We are thrilled that you enjoyed such a successful weekend at Quail Hollow Resort! We have live entertainment every Saturday in our lounge for guests to enjoy. It was a pleasure being part of your Girls Weekend! We look forward to seeing you again, upon your return.
More
I have no complaints about this place- it is clean and absolutely beautiful. Excellent location, the restaurant is amazing (Fish & Chips!!!), and the breakfast, although not free, is pretty cheap and immaculate. My only complaint is the way a group of middle-school-aged sports team kids were allowed to run rampant throughout the inn with a total disregard by their...
More
Thank you for your comments; we appreciate you taking the time to write a review. We are glad to hear that you enjoyed the beauty of our resort and your restaurant experience. At Quail Hollow Resort we strive to have great customer service and comfortable rooms for our guests to enjoy. We apologize for the issues you experienced with some...
More
If you own or manage Quail Hollow Resort, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
127 Reviews
32 Reviews
52 Reviews
