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Castaway Bay Resort

2001 Cleveland Rd., Sandusky, OH 44870
Hotel amenities
Castaway Bay Resort
Ranked #14 of 35 hotels in Sandusky
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370 reviews from our community

Traveller rating
    58
    110
    70
    66
    66
See reviews for
Families
220
 
Couples
10
 
Solo
1
 
Business
1
 
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Date Rating
Windsor, Canada
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 17 May 2013 NEW via mobile

This was our third trip to Castaway Bay. We travelled with a 5,6 and 10 year old. We love visiting during the week as its like the waterpark is open just for us. The kids loved the wave pool, slides and especially the boat ride. The night time kids club activities are a lot of fun. I will go again!

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tyadams01, Manager at Castaway Bay Resort, responded to this review
21 May 2013

Thank you for the comments, we hope to see you again soon. More

Maryland
Top Contributor
92 reviews 92 reviews
91 hotel reviews
Reviews in 59 cities Reviews in 59 cities
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 16 May 2013 NEW

Stayed here overnight. Hotel was is good shape. Very convenient to Cedar Point. Ready for the season. Staff was very pleasant. Rooms were comfortable. Parking is good. Would stay here again. Reminds of a kid when we used to come here each summer.

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tyadams01, Manager at Castaway Bay Resort, responded to this review
21 May 2013

We appreciate you choosing to stay with us and hope to see you again soon! More

Fredericktown, Ohio
1 review
3 of 5 stars Reviewed 29 April 2013

Drove almost two hours to go to Kalahari went and it was booked so went here for the day I had been there before but years ago. Thank gosh it was only $29 The lady at the front desk was nice but the place was dead! it was me and my sister and my friend, went into the water park... More

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Saint Clair Shores, Michigan
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 28 April 2013

My Wife and I took our children on a over night stay at Castaway Bay. Since it was the first time that the four of us have been we weren't sure what to expect. We drove down a few hours from Michigan and showed up about an hour before check in. (It was noted that check in was at 4pm)... More

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warren,ohio
Senior Reviewer
7 reviews 7 reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 27 April 2013

place was nice and clean, staff was nice . the staff at the front desk was very nice to change our room, due to my wife gets out of breath real easy, also the girl at front desk got my wife a wheel chair she can use . water park more for familys with small childern, but i had fun... More

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ELIDA, OHIO
1 review
3 of 5 stars Reviewed 21 April 2013

Front desk staff wasn't very attentive during check in. The only plus was that our room was ready early. This could be due to them not being very busy. Wasn't much to do for our kids as they are older. Same for the parents. Park itself looks very well maintained but not overly clean. No one working wanted to be... More

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1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 14 April 2013 via mobile

My family and I had an amazing time at cast away. I recommend this to anyone with young kids. We have a three year old and there was so much to do. It is a fun family environment and the service is really top notch. They have a really good staff here! The prices are amazing also and if you... More

Was this review helpful? Yes 2
Indianapolis, Indiana
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 April 2013

We stayed for two days and the experience was great. The staff was very nice and friendly. Housekeeping came around in the morning and evening to see if we needed anything. We had the family fun package and it was great. Two kids eat free per one adult entree which was a great addition to our trip. This place is... More

Was this review helpful? Yes 1
Detroit, Michigan
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 5 April 2013

This is NOT a $350 a night worthy hotel and water park. Rooms are very basic, customer service lacks greatly and the hotel is not maintained in a manner that warrants $350 a night. On our arrival, we were informed that they had overbooked the waterpark which made things extremely crowded and very long lines. Most events were disorganized, ran... More

Was this review helpful? Yes 1

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1 of 5 stars Reviewed 4 April 2013 via mobile

Upon check in, I had a question about a birthday party. The young lady told me We could sign up for a club for next year. I told her we wanted to do something this year. She repeated her self. Faster. I attempted to clarify. She interrupted me, and did it again. I tried a third time, she did it... More

Was this review helpful? Yes 2
 
 
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Additional Information about Castaway Bay Resort

Also Known As:
Castaway Bay Hotel Sandusky
Castaway Bay Hotel
Castaway Bay Sandusky
Sandusky Castaway Bay
Bay Castaway Ohio
Address: 2001 Cleveland Rd., Sandusky, OH 44870
Region: United States > Ohio > Sandusky
Amenities:
Bar/Lounge Fitness Centre Free High-Speed Internet Free Parking Children Activities Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #14 of 35 hotels in Sandusky
Price range (per night): S$291 - 455
Official Description (provided by the hotel):
The Caribbean meets Sandusky at this resort destination for vacationers. With its tropical theme, guests at Cedar Point’s Castaway Bay feel like they have just landed on an island paradise upon entering this lush indoor waterpark resort. Castaway Bay features 237 hotel rooms and suites including family-oriented units, a 38,000-square-foot indoor waterpark loaded with water activities for all ages, a day spa, fitness center, 6,000-square-foot state-of-the-art arcade, a craft and child activity center, three restaurants, retail shops, adjacent marina and space for meetings, group events and birthday parties. ... more   less 
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Castaway Bay Resort
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