My family has stayed in this hotel several times over the past few years while visiting family in the area, each time a pleasant stay. I have left one previous post stating such. However, this visit was not up to their usual standards. We checked in for a two-day stay, but decided the next afternoon to leave early for family... More

My husband and I spent 6 nights here in August 2011. Our first stay at a Homewood Suites - we often stay at Hampton Inn. Far exceeded expectations. Our third floor suite was roomy, spotlessly clean, very quiet and very comfortable (others have described in more detail, so won't repeat that) but a bit cramped in the kitchen area. Room... More

This Homewood is your typical Homewood suites. I was there for a week since Beachwood location is too pricey so decided to try this location. Their king bed room were all booked, so i had no choice but to book a queen suite room, which is a bit smaller. My room was clean and satisfactory although the kitchen area is... More

We like to stay at Homewood Suites whenever possible because they are always very nice, with lots of extra room. Not so much for this one. The lobby area was nice, but we were totally disappointed in the room. It seemed "old and tired" compared to the rest of the hotel. Not at all what we usually find in a... More

Started with the welcome home reception. Great meal (menu is posted on your fridge) and drinks. The suite is well laid out with a workdesk in the middle. Excellent WIFI reception. Nice indoor pool. Breakfast was awesome. An all around great place to stay.

We stayed for 2 nights while in the area shopping. The shopping (we went to the Aurora outlets) was a total waste of time but we found a bunch of other little places to explore while we were there that were all within 15 minutes from the hotel. My husband, myself (both 28) and our son who had just turned... More

Hotel was so clean, staff was attentive and friendly, food was good, room was clean and bed so comfortable. I even saw a manger wiping the floor when someone had made a spill! Really a very nice Homewood Suites and I would not hesitate to stay again.

I was very disappointed in this Homewood Suites. We have made Homewood our number one choice when travelling as a family and this one is below standard in one key respect: customer service. While some employees were pleasant, many were downright rude or non-responsive during our stay. We booked a roll away bed when we booked on line only to... More

We have stayed here several times when we came back to visit family in the Cleveland area. I don't know whether the stellar experiences we've had in the past raised the bar in what I expected this time or what but I am feeling let down this time. So you can appreciate where I'm coming from, my past experiences were... More