Having never stayed at a TownePlace Suites, my family and I (4 of us) were pleasantly surprised when we stayed for one night while traveling from Washington DC to a wedding in the Chicago area. I used points for the room and wanted to upgrade to get a two-room suite but couldn't. I called the hotel directly to see if... More

Great value, nice place, friendly staff and the rooms wre really nice with full kitchenettes. More

This hotel was reasonably priced and probably a 10-12 minute drive to the Kent State Campus. While attending a campus 'open house' for admitted students we stayed here. The staff was nice and helpful and I was going to use points for the hotel but decided to pay cash since even being a Platinum Rewards member I could not upgrade... More

Having recently become a dog owner and trying to find a pet friendly hotel this place was perfect, I see complaints about the rooms but ours was fine, everything worked, the price was right and it is pet friendly so if you do not have a pet or like pets stay accross the street. Close to Kent State, great resturants... More

The front desk staff were friendly and helpful. The room fixtures were broken. The closet door kept falling off the track and a curtain rod was bent. The room was not clean. I have stayed at many marriott hotels and this ranks 2nd to last. Stay with another hotel. More

We have stayed here a few times to take our dog hiking in Cuyahoga Valley NP. The service has been great and we have loved our stays. Good Local restaurants were recommended to us each visit. Breakfast each day at a restaurant right accross the road at Eat'n Park as well as dinner at the recommended local places were great.... More

I have stayed here numerous times, including the time of my mother's death 2 1/2 years ago and again earlier this month, when my father passed away. The staff was so very helpful, especially during those two difficult stays. One saved old newspapers so that we could pack my mother's belongings. Another helped me to fax things from my flash... More

I love to travel but hate leaving my puppy at home. The TownePlace Suites was perfect, we were so happy that they accepted pets at their hotel. They are the only hotel in the area that does this and they are very accommodating, they even have a pet play area outside! My puppy loved staying at this hotel and when... More

Our two bedroom suite was fairly small, but adequate for our family of five. The breakfast was standard for this class of hotel and the free wireless worked just fine. The staff is what made our stay. Jennifer helped us with some local shopping needs, really going above and beyond to ensure we got back on the road quickly with... More