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Holiday Inn Express Cincinnati West Chester

2.5 of 5
8567 Cincinnati-Dayton Road, P.O. Box 1323, West Chester, OH 45069
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Holiday Inn Express Cincinnati West Chester
Ranked #8 of 12 hotels in West Chester
3.0 of 5 stars 21 Reviews
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21 reviews from our community

    Trip type
Traveller rating
    4
    5
    5
    6
    1
Date Rating
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed 27 May 2012 NEW

We had no problems at this hotel. The front desk was very helpful. Our key card wasnt working and she was very apologetic and got me in the room in no time. Very clean hotel and nice staff!! Thanks!! More

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Louisville, Kentucky
1 review
4 of 5 stars Reviewed 22 May 2012

We stayed here for one night while shopping nearby at the Outlet Mall, as well as Ikea. It is very conveniently located and the staff was wonderful. The rooms are nothing fancy, but they were clean and the area felt safe. Breakfast in the morning was also very good. Roberta at the front desk was extremely helpful and made our... More

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Patrice Bender, General Manager at Holiday Inn Express Cincinnati West Chester, responded to this review
23 May 2012

Thank you for taking the time to give us your feedback on your stay here. We are so glad to be right in the middle of two wonderful shopping locations and Kings Island. I will definitely let Roberta know that she was so helpful to you during your stay! We hope to see you sometime in the future! More

Kenova, West Virginia, United States
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed 22 May 2012

My family and I had a wonderful time on our trip to the Cincinnati area over Mother's Day this year. The hotel was wonderful. The staff was so accomodating and extremely nice and personable. The rooms were very clean. Beds were comfortable and clean. Shower had good pressure and plenty of towels/washclothes. The pool area was great for the kids.... More

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Patrice Bender, General Manager at Holiday Inn Express Cincinnati West Chester, responded to this review
23 May 2012

We are so pleased to hear that your stay here was outstanding! It's nice to hear wonderful feedback when we are always getting unpleasant feedback. We strive to make everyones stay pleasant and are so pleased to hear that your enjoyed your Mother's Day weekend here! More

Columbus, Ohio
Contributor
11 reviews 11 reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 14 May 2012

There are many hotels in the West Chester, Ohio area and you don't need to settle for this one. The walls are thin and I can hear the floor cracking as the people above me walk. There is a big water stain on the ceiling and the room just gives a feeling of grime. Service is fine and yes, it... More

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Patrice Bender, General Manager at Holiday Inn Express Cincinnati West Chester, responded to this review
17 May 2012

Thank you for staying with us while you were in the area. We are sorry that you did not enjoy your stay and are working hard to update all of our rooms. We apologize for the stain on the ceiling and will be working to repair that. Thank you for appreciating our great customer service. More

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Senior Reviewer
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Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 11 May 2012

Front desk personnel were friendly and quick to check me in. They pointed out the fresh cookies in the breakfast area. My room was on the second floor and as someone else has written no elevator -- I looked at the stairs as good excercise as I didn't have any big, heavy bags to tote up the steps. Room was... More

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Lexington, Kentucky
1 review
2 of 5 stars Reviewed 26 April 2012

Any time we need a hotel we find the closest HI express to our destination and have always been impressed UNTIL staying at this hotel in West Chester. We were in the area with family to celebrate my birthday and none of us were impressed. There is NO ELEVATOR for this two story hotel. It seems like an older hotel... More

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Patrice Bender, General Manager at Holiday Inn Express Cincinnati West Chester, responded to this review
1 May 2012

Thank you for staying with us while you were in the area. We are glad that you could enjoy our breakfast while you were here. We are sorry that your stay was not as enjoyable as you would have liked. We understand that there is not a whole lot more then fast food off of our exit. However, within less... More

Indianapolis, Indiana
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 23 April 2012
1
person found this review helpful

We stayed here one night while on Spring Break because the price was right. Overall, the hotel was clean and up to date. Our room was on the small side, but the building is older. Free wifi, which is as it should be in any hotel in this day and age. The pool area was adequate. No hot tub, but... More

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Patrice Bender, General Manager at Holiday Inn Express Cincinnati West Chester, responded to this review
1 May 2012

Thank you so much for staying at our properly! We are glad that you had a wonderful and enjoyable stay! Thank you for choosing our home to be your home away from home! Please come back and stay with us again if your ever in the area! More

Chicago, IL
Senior Reviewer
10 reviews 10 reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 21 February 2012
1
person found this review helpful

Older hotel. In the midst of a renovation. I found NOTHING wrong with our stay for the $$ I paid on hotwire.com. Nice breakfast. Great front desk staff, in particular C.J. Clean & neat. Close to everything good. More

Was this review helpful? Yes
Patrice Bender, General Manager at Holiday Inn Express Cincinnati West Chester, responded to this review
23 March 2012

Thank you for your review and for choosing our hotel while staying in the area! Our renovations have been completed and we hope that you will stay with us again in the future if your ever in the area! More

Tiffin, Ohio
1 review
5 of 5 stars Reviewed 20 February 2012

I just wanted to let everyone know that the hotel was recently remodeled. They were actually finishing it up during our stay. My husband and I spent two nights here while visiting Cincinnati. Being newly remodeled, the hotel was in great condition. The breakfast had several options and provided different foods each day we stayed! The staff was friendly, and... More

Was this review helpful? Yes
Patrice Bender, General Manager at Holiday Inn Express Cincinnati West Chester, responded to this review
23 March 2012

Thank you for your review and for staying with us while you were in the area! Our renovations have been completed and we hope that you will come and see our updates when you come back into the area! More

Bangalore, Karnataka, India
Senior Reviewer
7 reviews 7 reviews
Reviews in 3 cities Reviews in 3 cities
3 of 5 stars Reviewed 12 November 2011

Stayed in there for 7 days. Like friendly behavior of the hotel. Nice breakfast. A cheap option to stay near Mason. Nearby hotel once can find biggs, burger king, staples for necessary items. As will not hesitate to stay around in same hotel and would recommend other travel folks as well. Also is there microwave options available in rooms. More

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Additional Information about Holiday Inn Express Cincinnati West Chester

  • Holiday Inn West Chester
  • West Chester Holiday Inn
Address: 8567 Cincinnati-Dayton Road, P.O. Box 1323, West Chester, OH 45069
Price range (per night):* S$129 - 173

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Holiday Inn Express Cincinnati West Chester
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