The room was dirty and was falling apart. I was in the room with my 1yr old son and I was terrified that the room would get him sick.
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- Westerville Knights Inn

The room was dirty and was falling apart. I was in the room with my 1yr old son and I was terrified that the room would get him sick.
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I would like to take a moment to apologize for the condition of your stay and assure you that we are doing everything we can to earn your business back. I would like to you know that we are under new management and are getting ready to undergo heavy remodeling. I hope that you will consider giving us another chance...
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GROSS room, and management appeared not to care:
I got the Jacuzzi Suite -- their 'best' room and it was still terrible and paid over a $100!
Problems:
•A very large area of the carpet by the main entry door was soaked. I walked on it and soaked my socks. Probably the radiator/air-conditioner leaked and it was quite widespread.
•It...
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Dear Guest,
I would like to apologize for the condition of your stay on behalf of the entire hotel staff. We have undergone a thorough staff change and have remodeled much of our hotel. Unfortunately, in our economy hotel, a coffee pot is not standard issue in the rooms nor required. I apologize if you were inadvertantly told otherwise. Your...
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Exterior wood appears to be rotting and paint peeling.
First Room:
Smoke detector broken and sitting on dresser. Footprints an back of door. Cobwebs behind door. Non smoking room reaks of smoke. Only 1 quarter roll of toilet paper.
Second room offered:
Broken clothes rack. Broken toilet seat. Air conditioner help up on two by fours.
Got refund and left...
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The rooms are filthy! We booked 4 nights, didn't even stay one! We left at midnight to go find another hotel. I booked online and am having difficulty getting my credit card refunded.
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