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Residence Inn by Marriott Cleveland Westlake

3.0 of 5
30100 Clemens Rd, Westlake, OH 44145
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Residence Inn by Marriott Cleveland Westlake
Ranked #3 of 8 hotels in Westlake
3.5 of 5 stars 43 Reviews
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43 reviews from our community

    Trip type
Traveller rating
    12
    13
    11
    2
    5
Date Rating
McHenry, Illinois
Senior Contributor
42 reviews 42 reviews
Reviews in 16 cities Reviews in 16 cities
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 24 May 2012 NEW

When we first checked in (for a wedding we were attending) I was very impressed with how the lobby was decorated. The staff was very kind and helpful. However when we got to our room I noticed that the redecorating did not exceed past the lobby. The room was fine, just quite dated. The bed was orientated in an odd... More

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Napoleon, Ohio, United States
Contributor
11 reviews 11 reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 21 April 2012

My husband had a bone marrow transplant and we were in need of a place to stay for 100 days after transplant. Ivy gave us a wonderful Cleveland Clinic extended stay discount that we could afford. Much less and much nicer than what you get in downtown Cleveland. This makes it so much less stressful when you have to deal... More

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See 2 more reviews by Sandra P for Westlake
hunter112
Senior Reviewer
10 reviews 10 reviews
Reviews in 10 cities Reviews in 10 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 11 March 2012

This might have been hot stuff back in 1983, but it really hasn't changed since then. I could see some sort of rotted wood trim on the outside of our building the night we came, and the next morning, there were other signs of exterior deterioriation. The staff must work very hard to keep the place clean, because it was... More

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Shelburne, Vermont
1 review
5 of 5 stars Reviewed 4 February 2012

My husband and I stayed at Residence Inn last weekend while visiting our daughter who attends Oberlin College. The staff was extremely friendly and helpful and the suites very spacious with a lovely working gas fire place. The close proximity to Crocker Park was a big plus. The only draw back was having to walk outside on the snowy mornings... More

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Columbus, Ohio
1 review
5 of 5 stars Reviewed 1 February 2012

We were visiting my sister for the holidays and needed somewhere pet friendly to stay right before Christmas. Staff was consistently friendly and accomodating (we asked for a little extra time to check-out on Christmas Eve and even though they were booked solid, the gal at the desk told us to take an extra hour). The breakfast was hot and... More

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Baltimore, Maryland
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 23 January 2012

In town to attend training at a local company. First off, Lisa at the front desk had a goody bag for us with snacks and had hot soup waiting for us. She gave us the penthouse suites which had lofts, two bedrooms and two bathrooms. My suite had 3 flatscreen TV's!! Kitchen had everything needed for a one week stay.... More

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Top Contributor
74 reviews 74 reviews
Reviews in 22 cities Reviews in 22 cities
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed 28 November 2011

Went to visit a local company. Nice location, close to a nearby mall. Awful , outdated hotel with poor locks on the doors, rusty sinks, gross kitchen & not clean. Toothpaste spit on faucet and food & dirty boxers in the bed. Left & moved to another hotel. Yuck More

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4 of 5 stars Reviewed 12 September 2011

This is the typical facility for long term hotel stays. The rooms are clean, but the facilities is beginning to show it's age. Would say this is a lower end of the spectrum for a Marriott property. I stay here about once per month and the staff has always been friendly. Because I am a Marriott rewards member, sometimes they... More

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See 2 more reviews by Rb1122 for Westlake
Manchester, New Hampshire, USA
Senior Contributor
42 reviews 42 reviews
Reviews in 20 cities Reviews in 20 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 31 August 2011
2
people found this review helpful

This was my family's first trip to Ohio, we were visiting Cedar Point, and I didn't like any of the hotels in the Sandusky area, too pricy, or not to my liking. This hotel was easy to find, close to a mall/business district, and just a little more than 1/2 hour from Cedar Point and Cleveland. It was very clean,... More

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Atlanta, Georgia
1 review
1 of 5 stars Reviewed 30 August 2011

This is a suite hotel that seems like it was a nice place to stay at some point. Rooms are large, beds comfortable, bathrooms adequate. I stayed 4 nights because our regular hotel was booked solid. First night: The room was on ground floor, smelled a bit moldy but not overwhelming. Bathroom sink looked as though someone had dropped an... More

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Aisha Schonover, General Manager at Residence Inn by Marriott Cleveland Westlake, responded to this review
6 October 2011

Thank you so much for your feedback. Please accept my apologies that Residence Inn did not met your expectations. We take any and all complaints very seriously and your feedback provides us the opportunity to address the issue with our team to ensure these issues will not be repeated. Our goal is to provide clean, comfortable, accommodations at a great... More

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Additional Information about Residence Inn by Marriott Cleveland Westlake

  • Residence Inn Cleveland Westlake
  • Residence Inn Cleveland
  • Cleveland Residence Inn
Address: 30100 Clemens Rd, Westlake, OH 44145
Price range (per night):* S$192 - 311

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Residence Inn by Marriott Cleveland Westlake
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