This hotel is by far the WORST HOTEL, I HAVE EVER STAYED AT!!! Check-in was fast, easy.. The room was TERRIBLE there was hair on my sheets, opened ice cream in my freezer, used toilet paper behind the bathroom door. The manager is VERY RUDE & really gave me & my husband a hard time about switching rooms (which wasnt... More

My family stopped here for a one-night stay as a part of a longer road trip. Good customer service, quiet room, good breakfast. The location is off the beaten path, and the exterior of the property isn't too attractive. But leaving those aside, this was a good lodging deal for us. More

This hotel was awful. The service was terrible. We stayed in a non smoking room that reaked of cigarette smoke and my son went into a full.blown asthma attack. When I called.the front desk they told.me they would bring down.some febreeze. Which.dis nothing but cover the smell.so then.it smelled like.peach smoke. The manager did not care when .i told him... More

My husband and I stayed here on a trip to Cleveland to see the Indians and the Rock and Roll Hall of Fame. We didn't spend a lot of time researching the place like we normally do-- just used our Choice Hotels points to pick it and were glad that we were saving some money on lodging. When we first... More

This is the first time I felt let down by booking a hotel on the basis of Tripadvisor reviews. We stayed here for one night on the way from Niagara Falls to Louisville, KY. While it was only one night, it was in the middle of a fourteen day road trip and we had a lot of luggage. Since the... More

We stayed here the night before a visit to Cleveland Clinic. Our room was clean, bedding new, and bathroom amenities provided. When we learned we'd have to stay over for more testing, a call to the hotel secured our second night at the same special rate we had the first night. A new floor in the breakfast area was being... More

This was such a nice experience. The staff were very helpful. Check in was easy and questions answered without problem. If they did not have an answer they were quick to seek the answer for you. The room was updated with new carpeting and furnishings.The bathroom was clean and again updated with new shower rods and curtains. This is an... More

I always stay at Quality Inn when I visit my family near Cleveland. I live in Pennsylvania and after the 3 hour drive its nice to check in to a clean, friendly comfortable environment to make me feel right at home. The Staff is friendly and always greet me with a smile. Each morning breakfast is waiting for me to... More

My wife and I and 3 year old daughter stayed at this facility while visiting family in the area. Initially I was a little leary after reading some negative comments on this site. But we decided to try it anyway because it was very near to my family. When we got there, we were pleasantly surprised. First off, the staff... More