Calling this 2.5 stars is a joke. They charged us an additional $25 for a rollaway that was in poor condition. The breakfast was too awful to eat -- greasy or stale, take your pick. Rooms desperately need modernizing, very noisy heater/fans. Open cleaning buckets left to sit around in the halls and lobby, so the halls reek of ammonia.... More

I realize this is the lowest of the 3 tiers of BW Hotels, but elevator is slow, dark and needs to be redone. Our room was clean and the bed was comfortable. I forgot my toothbrush and called the front desk to request one. The clerk said she thought they were out of them,but would check. Nope, still out. If... More

Reading the other reviews, it looks like I am not alone in my assessment of this establishment. The room was clean and the bed was really comfortable but my key didn't work. I had it reprogramed twice and then gave up and resorted to asking the desk attendant to please walk me to my room to let me in. Also,... More

We stay there every year for Woosterfest but the rooms are overpriced and dirty. The area overall is going downhill. Even the hotel bar is bad, it smelled and the TVs were to small. I have just one other thing to say.....ants........

My husband and I walked into the lobby yesterday, Saturday, to check into a room. FIrst, no one was around. We waited for 5 minutes for someone to show up. Finally a guy came into the lobby and starting answering phone calls. Never once did he look up to greet us or say something to let us know he knew... More

The cleaning staff of 5 or 6 ladies smoke frequently by the main entrance. Some sit on the curb and others sit in the drop off lane, so we had to park away from the door to unload (and so as not to run over the smoking ladies....). When we passed them, the profanity and frequent use of the F... More

Most of the reviews here are consistent with what I found in a recent stay. The exception is an effusively praising review that I suspect is a "shill"; you'll recognize it, unless the website staff remove it in the meantime. The bottom line is that the property is old and not particularly well maintained, but reasonably clean and the staff... More