We visited this place on our way from Chicago and stop by this place to stay! Overall hotel is well maintained but shower need some cleaning and the comforter needs to be replace. Room was clean but some reason we felt fuzz in the air which bothered us. Service was nice. Breakfast was OK! Some of the food item did...
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Dear Guest,
Thank you for taking the time to share your comments about our hotel. We apologize for any inconvenience you encountered during your stay. Please call us at your convenience to discuss the specific issue of cleanliness or breakfast items. Your business and satisfaction alongwith the loyalty to Hilton brand is very important to us. Also, because travel is...
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We stayed here during a conference. I traveled with my mom and 2 children under 5. The place looked amazing. I love the decor and the meals were wonderful! We were even able to enjoy the heated pool despite the cooler weather. The room was very nice too. My mom and children stayed at the hotel most of the time...
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Dear Guest:
We sincerely appreciate the time you took to post your review and for all the kind words. Our goal here is not to meet our guests needs , but it is to exceed their expectations. Thanks, for staying with us and for giving us an opportunity to serve you. Again, Our team here appreciates you and looks forward...
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I reserved 12 rooms for our baseball team, there were no complaints. We enjoyed staying , the rooms were clean, large, and very comfortable. Breakfasts were very good and filling. The employees were friendly and helpful. they worked with use to accomidate the team. We had a very relaxing trip, the boys enjoyed the basketball court and the parents relaxed...
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Dear Guest:
We thankfully acknowledge all your kind words of appreciation. Our team truly puts in a good effort to welcome and exceed every guests expectations. We know you have plenty of choices but we thank you for choosing us and giving us an opportunity to serve you. Our team looks forward to seeing you soon again! at our beautiful...
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After a very long drive through rough weather, it was nice to get to comfort and care. We stayed here for a couple of nights due to a family emergency.
This is a very nice facility with superior customer service, very clean rooms and an amazing breakfast variety.
Thank you for caring for your customers.
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Dear Guest,
Thank you for staying with us despite many choices in the area.We appreciate you and value your business. Your words of encouragement for our team is very much appreciated. We certainly try to deliver the very best services and amenities we can. Come back and see us again soon! Regards,
Ravi Sharma Narmeen Shaker Sommer Storm
GM DOS...
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My adult daughter(and her cat) and I stayed in two separate suites for one night at this property last month. The previous reviews commenting on the friendliness, helpfulness and professionalism of the well trained staff appear to be spot on. Both suites were clean and in good repair with comfortable beds. The breakfast area was clean and had a variety...
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Dear Guest,
We thankfully acknowledge all your kind words of appreciation. Our team truly puts in a good effort to welcome and exceed every guests expectations. We know you have plenty of choices but we thank you for choosing us and giving us an opportunity to serve you. We look forward to seeing you soon again! at our beautiful hotel....
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I am a frequent traveler and stay quite frequently at the Homewood Suites in Broken Arrow, OK. I love staying here because they have the friendliest staff of any of the hotels I have stayed. They are always so professional and friendly, recognizing you when you return and always trying to make your stay excellent. All the staff from housekeeping...
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Dear Guest,
We appreciate you staying with us and for being a valued regular guest. Also, many thanks for the kind comments and words of encouragement for my team.Look forward to seeing you soon again!
Regards,
Ravi Sharma,
General Manager
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Stayed overnight while on vactation. Room was nice minus the hairs all over the bathroom floor. This is the second Homewood Suites we've stayed at with this problem. I'm not talking one or two either. Anyway, the rest of the hotel was nice. Breakfast was super busy around 8:30 on a Sunday and it was hard to get to the...
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Dear Guest,
Thank you for staying with us. We appreciate you and value your repeat business. Also my apologies for the hair issue in the room. I will certainly look more into it to fix the issue going forward. Look forward to seeing you soon again!
Regards,
Ravi Sharma, MBA
General Manager
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I am a frequent business traveler and I love staying at the Homewood Suites. I have stayed at this one here in Tulsa and have liked the level of guest service in all areas from front desk, to housekeeping, servers at breakfast & dinner time and above all the sales lady, Narmeen who always approaches me with kindness and utmost...
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Dear Guest,
We appreciate you taking the time to provide feedback. We know you have many choices and thank you for staying with us. We value your business and will convey your words of encouragement to our team. Thank you for being a loyal HHonors memeber. We look forward to seeing you soon again!
Sincerely,
Ravi Sharma, MBA
General Manager
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Recently I stayed here let me started off by saying that the customer service was AMAZING. The mangers that were on duty made sure my staying felt like home. The employees were friendly and very helpful for my family and I. I would recommend this hotel to anybody because it the first time that I had amazing service for the...
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Dear Isabelle A:
Thank you for your kind words of encouragement. We appreciate you and value your business. Look forward to seeing you soon again in the near future!
Regards,
Ravi Sharma, GM
918 392 7700
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I am on corporate travel to the Tulsa metro area and have stayed at the majority of Hilton properties. The amazing customer service experience I had during my stay was by far one of the best hotel experiences I have had. I have to share my story and want people to have a good experience while staying in a hotel...
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Dear George G:
Thank you for kind words and we appreciate the feedback that is a true motivator for my team at this hotel. We appreciate you and value your business. Look forward to seeing you soon again!
Regards,
Ravi Sharma, GM
918 392 7700
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