I really like this place. The whole staff always takes care of you. Rooms are clean and are very nice. Cookies, chocolates, mmm. Casino next door. I hope they never change a thing, cause this place is great! Tom from Tx.
The service at the Riverwind Hotel is superior. The wonderful aroma of homemade cookies hits you the moment you walk in. The rooms are extremely spacious with every immenity. Beds are as comfortable as home. This is a great place to stay, and there's always some kind of entertainment in addition to the casino.
To our guest in Midwest City, OK,
Everyone here at the Riverwind hotel would like to thank you for your comments regarding our hospitality! We are thrilled to hear that you had a great time and enjoyed all of the ammenities offered in the rooms as well as our services provided. It is imparitive that each and every guest are...
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The entire hotel is very clean and the staff is friendly and helpful. The rooms are updated and comfortable. The line for the buffet was too long so we passed on that but there are several other fast food places to chose from. We did go back the next morning for the buffet breakfast and got right in. Had plenty...
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To our guest in Childress, TX
Everyone at the Riverwind hotel greatly appreciates your review and comments on our hotel. We work very hard to keep everything clean and tidy as well as maintain a positive atmosphere at all times. It's always good to hear that your stay was pleasant, it really lets us know we are doing our job!...
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From the moment we walked into the lobby until we checked out the next day, the entire staff made us feel right at home! Gregg checked us in and he was very friendly and personable. It was like reuniting with an old friend. Chris checked us out and made sure we didn't leave without getting our fresh baked cookies. The...
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To our guest in Cache,
Thank you very much for your kind words. The fact that you described two of are front desk employees (Gregg & Chris) mean alot. I will make sure to share your comments with them and the team. We are also glad you enjoy the cookies and beverages in the lobby. Reviews like yours are the...
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Great hotel! Enjoyed our stay and would recommend it for a weekend getaway! There is a walkway to the casino so you do not have to walk outside unless you want to. The only thing I would not recommend is the breakfast buffet at Willow on Sunday. It is $10 per person, and probably should be free for hotel guests...
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To our guest in Bentonville,
Thank you for taking the time to share your experience while visiting with us. First and foremost, please accept my sincere apologies for providing a less than acceptable experience regarding Willow's breakfast and the price. Please know that Willow's charges $10 dollars for the guest on Sunday's only. Monday through Saturday the guest pay $5...
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I enjoy walking into a lobby a bathroom a hotel and noticing immediately cleanliness and upkeep are a priority walls floors fixtures. It takes effort to keep the sparkle and shine. Chocolates and fresh baked cookies are scrumptious. Bed very comfortable and bathtub clean and free of mildew stains
To our guest in Hereford, TX
Thank you for your kind remarks on your stay. I will look forward to sharing your feedback with our entire housekeeping team and front desk team.
It appears that you touched on many areas that our guests appreciate and I’m thankful to have had the opportunity to be your hotel of choice for your...
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I enjoy staying at Riverwind Hotel in Norman Oklahoma, when I want to have fun at the Casino or enjoy a concert...It is always clean, the rooms are very nice and the staff is wonderful and helpful..Ronnie and Ryan are two of their wonderful employees, ask for them they will help you with what you want. Also the Restaurants are...
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To our guest in Midwest City, OK
Thank you so much for your TripAdvisor review and for the special recognition of our friendly and courteous staff. I will be sure to pass along your comments.
Thanks again for continuing to choose the Riverwind Hotel for your hotel accommodations in Norman. We can not wait to welcome you back.
Sincerely,
Ronnie...
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When in Oklahoma City, we always stay here. Everyone extremely helpful and nice. Melissa at hotel front desk is excellent and takes great care of us during our stay- treats us like family! All I have to do is call her and she takes care of everything! (Even computer problems). Love your cookies and new restaurant (bread bowls are fantastic)....
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To our guest from Terrall, TX
I just want to sincerely thank you for writing such nice words about the hotel and it's AMAZING staff(which I agree with you on of course about Melissa and Teresa)!! I can repeat myself everyday in saying how great our place is, but it's truly the guest's opinion that matters and others listen too,...
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Great place to stay! Staying in this hotel the staff Chris and Melissa (our favorites) will treat you like kings and queens. Their caring attitude is worth the stay. I like staying at the Riverwind Hotel because they always remember who you are. They are nice, pleasant, positive and upbeat! They make sure you are comfortable and completely satisfied with...
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To our guest from Ponca City,
Thank you for your kind comments on our hotel and our team members. I’ll definitely be looking forward to sharing your remarks with Chris and Melissa and our team!
I'm Pleased to see that you enjoyed our famous Double Double Dutch Chocolate cookies. One of my favorites as well.
We are glad to see...
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The rooms are clean quite and comfortable. The slots are plentiful and the action is good. No it's not Vegas but I prefer it over Atlantic City. All I wish is that Oklahoma would allow Craps and Roulette. The food choices at Riverwind are pretty good and the Buffet has been great every time we have been.
To our Valued guest,
Thank you for taking the time to relate your recent experience at our hotel. I was happy to learn of your satisfaction with our service and food choices in the casino. I must say this is our biggest accomplishment, to hear our guests telling us when they enjoyed their stay with us. That is our goal...
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