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Hilton Garden Inn Oklahoma City North/Quail Springs

3.0 of 5
3201 NW 137th Street, Oklahoma City, OK 73134
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Hilton Garden Inn Oklahoma City North/Quail Springs
Ranked #24 of 133 hotels in Oklahoma City
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70 reviews from our community

    Trip type
Traveller rating
    45
    10
    6
    7
    2
Date Rating
Oklahoma City, Oklahoma
1 review
5 of 5 stars Reviewed 20 May 2013 NEW

I had the opportunity of taking a group of ladies for a stay at the Hilton Garden Inn. We really had a wonderful time. The rooms, staff and the whole facility was awesome. So much so that this is our second time bringing our group and the restaurant was great. I would highly recommend this hotel to others.

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Plano, United States
1 review
5 of 5 stars Reviewed 19 May 2013 NEW

We were in town for a funeral of a family member and the staff could not have been more wonderful. They accommodated a family member that needed a handicap accessible room and put all of the rooms close to one another. In a very dark moment in our lives, it was nice to have someone that made this piece of... More

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Review collected in partnership with Hilton Garden Inn

Bethany, Oklahoma
1 review
5 of 5 stars Reviewed 16 May 2013 NEW

Last yeat about this time I had the pleasure of staying at this property with a group of ladies. Although my foot was in a boot I had the best time. The rooms were clean and roomie the staff was kind and always had a smile on thier face and was willing to help in any way. And That breakfast... More

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BrandonWhite, Front Office Manager at Hilton Garden Inn Oklahoma City North/Quail Springs, responded to this review
17 May 2013

Thank you so much for taking the time to review us on TripAdvisor. We truly appreciate your feedback! I'm delighted to hear that you had such a wonderful experience at our hotel. We look forward to having the opportunity to serve you, again! More

Fairfax, Virginia
2 reviews
3 of 5 stars Reviewed 9 May 2013

After finding it on Trip Advisor, I've stayed at this property at least 8 times during the last year for several days each time. I was always very satisfied -- until this time. Management seems to be trying to change what was a good hotel into a mediocre hotel. Today we were out of our room all day except for... More

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BrandonWhite, Front Office Manager at Hilton Garden Inn Oklahoma City North/Quail Springs, responded to this review
10 May 2013

Thank you so much for taking the time to review us on TripAdvisor. We truly appreciate your business and your loyalty! I'm so terribly sorry that you had such a negative experience at our property. Your feedback provides us with the opportunity to reevaluate our operation and find better ways to serve valued guests such as yourself. I understand that... More

dallas
Contributor
14 reviews 14 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
40 helpful votes 40 helpful votes
1 of 5 stars Reviewed 9 May 2013

We stayed here with a group of kids on a sports team. The treatment of our group by the hotel's staff was awful. It was a very negative experience and the staff did nothing to make us feel welcome or to feel as paying guests. I wouldn't recommend this hotel to anyone with children or in a group. We certainly... More

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BrandonWhite, Front Office Manager at Hilton Garden Inn Oklahoma City North/Quail Springs, responded to this review
10 May 2013

Thank you so much for taking the time to review us on TripAdvisor. We truly appreciate your business and your loyalty. I'm so terribly sorry about the negative experience you had at our property. Your feedback provides us with the opportunity to reevaluate our services and understand how we can better serve our guests. Please, should you return, give me... More

Georgetown, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed 8 May 2013

I guess you have to, at times "Take the good with the bad". The wait staff was awesome. The workout room, small and items were broken. The adjustable bed didn't work. Other minor broken things, no one seems to be checking on those things. Pool was run-down. Workout room very tiny! Forgot about our family shuttle to the wedding. Bathroom... More

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Review collected in partnership with Hilton Garden Inn

BrandonWhite, Front Office Manager at Hilton Garden Inn Oklahoma City North/Quail Springs, responded to this review
15 May 2013

Thank you so much for taking the time to review us on TripAdvisor! We truly appreciate your business and your loyalty. I'm so sorry to hear that your experience with us was not all good. We have taken note of these very serious issues, and will certainly follow up accordingly. Feedback such as this helps us serve our awesome guests... More

A TripAdvisor Member
5 of 5 stars Reviewed 7 May 2013

This hotel just seem to come alive to me. The staff was friendly and went out of their way to be helpful and courtious. My whole experience with this hotel has been a positive one. And I would definately stay here again. Hopefully this time for a pleasure trip.

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Review collected in partnership with Hilton Garden Inn

BrandonWhite, Front Office Manager at Hilton Garden Inn Oklahoma City North/Quail Springs, responded to this review
15 May 2013

Thank you so much for taking the time to review us on TripAdvisor! I'm delighted to hear that you had such a marvelous stay with us. We truly appreciate your business and your loyalty! I hope we see you again, soon! More

Murphy, United States
1 review
3 of 5 stars Reviewed 6 May 2013

I would rather sleep on the floor than sleep in a bed at the Hilton Garden Inn again. I understand what they were going for with the air-bed but it didn't translate into the commercial product they purchased. While the service was good the beds were so bad our group was talking about it all weekend. It was truly the... More

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Review collected in partnership with Hilton Garden Inn

BrandonWhite, Front Office Manager at Hilton Garden Inn Oklahoma City North/Quail Springs, responded to this review
15 May 2013

Thank you so much for taking the time to review us on TripAdvisor! We truly appreciate your business. While I'm glad to hear that you were pleased with our service, I'm so sorry to hear that you were not pleased with the comfort of our beds. I understand how important it is to have a good night's rest! We have... More

1 review
5 of 5 stars Reviewed 28 April 2013 via mobile

We were in OKC for a wedding and spent 2 nights at this location. Front desk personnel were very helpful and met all my needs with a smile and a "yes sir". The breakfast area was a little crowded due to a lacrosse tourney nearby but even though the staff was stretched to their limits they met everyone's requests with... More

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BrandonWhite, Front Office Manager at Hilton Garden Inn Oklahoma City North/Quail Springs, responded to this review
29 April 2013

Thank you so much for taking the time to review us on TripAdvisor! I'm very glad to hear that you had such a wonderful experience at our hotel. I hope we see you again, soon. In the meantime, do take care and, please, let us know what more we can be doing for you. More

Edmond, United States
1 review
5 of 5 stars Reviewed 23 April 2013

If you are planning a wedding in Oklahoma City, the Hilton Garden Inn is an excellent place to reserve a block of rooms. They made us midnight cookies, started a fire for the group in the lobby, helped us transport guests to the venue and were so pleasant!!!

Was this review helpful? Yes

Review collected in partnership with Hilton Garden Inn

BrandonWhite, Front Office Manager at Hilton Garden Inn Oklahoma City North/Quail Springs, responded to this review
26 April 2013

Thank you so much for taking the time to review us on TripAdvisor! And thank you, as well, for choosing our location for lodging for your wedding guests. I'm delighted to hear that you had such a wonderful experience at our hotel. I do hope we have the chance to serve you again. More

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Additional Information about Hilton Garden Inn Oklahoma City North/Quail Springs

Also Known As:
Hilton Garden Inn Oklahoma City North/Quail Springs Hotel Oklahoma City
Hilton Garden Inn Oklahoma City North/Quail Springs Hotel
Address: 3201 NW 137th Street, Oklahoma City, OK 73134
Phone Number:
Region: United States > Oklahoma > Oklahoma City
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Free Parking Children Activities Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#20 Business Hotels in Oklahoma City
#38 Family Hotels in Oklahoma City
Price range (per night): S$126 - 170
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Our entire staff extends an invitation to come stay with us at the new Hilton Garden Inn OKC Quail Springs and experience the meaning of true hospitality. Enjoy the beautiful rooms with our Garden Sleep system, rejuvinate with a work out in our state of the art fitness center or a dip in our indoor pool and spa. Relax with your favorite beverage while dining in our great restaurant or simply enjoy room service. We are close to the finest and most vibrant shopping district, also minutes to downtown, Bricktown, the airport, and many other business or pleasure destinations! ... more   less 
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Hilton Garden Inn Oklahoma City North/Quail Springs
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