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Crowne Plaza Oklahoma City

3.5 of 5
2945 NW Expressway, Oklahoma City, OK 73112-5463
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Crowne Plaza Oklahoma City
Ranked #59 of 130 hotels in Oklahoma City
3.5 of 5 stars 95 Reviews
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95 reviews from our community

    Trip type
Traveller rating
    25
    25
    14
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Date Rating
Tyler, Texas
Senior Reviewer
6 reviews 6 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 20 May 2012
1
person found this review helpful

Room and location are both fine, but the shocker came at breakfast. I had asked about breakfast when we checked in and was told they served a nice full breakfast. My fault for not inquiring further. Thank goodness only one granddaughter and I came down first and not whole family. My bill for one child and myself with $3 tip... More

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See 2 more reviews by Diane B for Oklahoma City
Tyler, Texas
Senior Contributor
38 reviews 38 reviews
Reviews in 21 cities Reviews in 21 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 18 May 2012
1
person found this review helpful

This hotel has just gotten a nice face lift to the exterior, lobby, bar, and other common areas. It was very clean and the staff friendly and helpful. I was up on the 9th floor and the room was clean, the bed really comfortable, and the floor quiet of any real distracting noises. It is close to many places to... More

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MA
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed 9 May 2012

This 3 star rated hotel was the best I could choose from when I booked my travel through American Airlines Vacations for my daughter's college graduation. Room 303 upon opening of the drapes revealed nothing but the entire decaying roof system! Oh did I forget to mention the beer cap on the floor? I requested a room change & not... More

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Naples, Florida
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 29 April 2012

We recently had the pleasure to stay at the Crowne Plaza in Oklahoma City on a trip to visit relatives. Location was great, near shopping, dining, And attractions. Hotel is an older high rise, but seemed to have been renovated and in good condition. Staff was very attentive And helpful. The front desk associate was happy to help me when... More

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Tulsa, Oklahoma
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 29 April 2012
1
person found this review helpful

Couldn't have asked for a better place to stay! Very easy to find, close to the mall and lots of restaurant options near by. One of my favorite things about the hotel is the beds, they are so comfortable! The employees were very helpful with check in and check out and also great when we needed directions. I've stayed at... More

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Dallas, TX
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 23 April 2012
1
person found this review helpful

The Crowne Plaza Oklahoma City does not deserve to be rated as a four star hotel. I've stayed in cleaner cheap motels. The customer service was terrible, We kept being moved from one dirty room to another. More details coming soon, because I'm in the process of filing official complaints about my stay at this hotel. Save your money! Stay... More

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Andrea Smith, General Manager at Crowne Plaza Oklahoma City, responded to this review
30 April 2012

Thank you for your comments about your most recent stay with us here at the Crowne Plaza Oklahoma City. Please accept my personal apology for the inconveniences you faced while you were our guest. I can assure you that these are not the standards we set for ourselves on a daily basis. I have shared your comments with my staff... More

Tulsa, Oklahoma
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 April 2012
1
person found this review helpful

We purchased the golf package for a Sat / Sun stay. Check in went fine then took a nose dive from there. It was a 90 deg day so we thought it would be a good idea to lay by the pool and have some drinks. We went to the front desk and asked for some towels for the pool.... More

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IHGCare, Guest Relations Manager at Crowne Plaza Oklahoma City, responded to this review
3 May 2012

Dear ONeil1177, I would like to thank you for your review and apologize that your experience with our hotel did not meet your expectations. I would greatly appreciate further information regarding your stay in order that I can investigate further. I have sent you a private message to obtain additional details about your experience. Thanks, Brenda J. IHGCare More

Winnipeg
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 March 2012
1
person found this review helpful

While passing through Oklahoma on my way South to the Gulf, I stayed here for what was supposed to be one night. Around midnight, my stomach decided to get rid of everything I'de eaten in the past while and did so throughout the night. The next morning I asked if I could have the room for another night as I... More

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1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 7 February 2012
1
person found this review helpful

I travel a lot for work. I've stayed in different crowne plaza locations because of the good experiences that I've had in the past. This hotel is very dated the faucet in the bathtub was about to come off. The ceiling above the shower is coming down. Elevators are dirty, smelly, and in need of some serious remodeling. Bottom line,... More

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IHGCare, IHGCare at Crowne Plaza Oklahoma City, responded to this review
9 February 2012

Dear Cswhite1979, Thank you for taking the time to convey your comments regarding your recent experience with us. I apologize for any inconvenience you may have experienced. We rely on you, our guest, to let us know how we are doing and how we can better meet your needs. We have sent you a private message to obtain additional details... More

1 review
2 of 5 stars Reviewed 29 January 2012

This hotel has had a facelift, but still needs some work. Walked in the room and was pleasantly surprised until I checked out the pillows. I'm serious here and not over exaggerating! These pillows look and feel like the management went dumpster diving behind a super 8! Tiny, lumpy, old and worn out. Seriously bad! Your granny had better pillows... More

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Andrea Smith, General Manager at Crowne Plaza Oklahoma City, responded to this review
30 April 2012

Thank you for your comments regarding your most recent stay with here at the Crowne PLaza Oklahoma City. We were concerned that the pillows did not meet your expectations. Most recently in March we purchased all new pillows as part of the Crowne Plaza refresh program nationwide. Please feel free to contact me directly if you are ever in the... More

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Additional Information about Crowne Plaza Oklahoma City

  • Oklahoma City Crowne Plaza
Address: 2945 NW Expressway, Oklahoma City, OK 73112-5463
Price range (per night):* S$124 - 209

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Crowne Plaza Oklahoma City
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