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Crowne Plaza Oklahoma City

3.5 of 5
2945 NW Expressway, Oklahoma City, OK 73112-5463
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Crowne Plaza Oklahoma City
Ranked #84 of 133 hotels in Oklahoma City
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124 reviews from our community

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Traveller rating
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Date Rating
sparta, nj
Top Contributor
71 reviews 71 reviews
11 hotel reviews
Reviews in 23 cities Reviews in 23 cities
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed 16 May 2013 NEW

The beds are comfortable, TV has great selection of channels and HD, and the air conditioning worked great. Beyond that there were some issues. The elevators were down one of the days - this during the morning when we needed to get going AND we were on the 7th floor. I must have been the first to take the stairs... More

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See 4 more reviews by b d for Oklahoma City
Rick G, General Manager at Crowne Plaza Oklahoma City, responded to this review
20 May 2013

Dear Guest, Thank you for your recent visit and for your feedback. Unfortunately we did have the elevators go out on the morning you referenced. We were able to get one back up and running quickly, but the 2nd elevator took 48 hours to be repaired. Having only one elevator for a couple of days did cause delays. My apologies... More

1 review
2 of 5 stars Reviewed 13 May 2013

So I booked this place on Priceline and I have stayed here for 4 days now. Bad idea to negotiate a deal on Priceline sometimes. This place sucks. Let me tell you why: 1. Elevators are like 1/3 the size of the smallest elevator I have ever been in. Whoever designed them must have been playing a cruel joke. Anymore... More

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Rick G, General Manager at Crowne Plaza Oklahoma City, responded to this review
20 May 2013

Dear Guest, Wow - I am so sorry that you had such a negative experience - and for four days, too. I would have been happy to address these items with you directly while you were here. The hotel does offer room service and we typically get high marks on guestroom and property cleanliness. I am so sorry that you... More

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Nacogdoches, Texas
Contributor
16 reviews 16 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 8 May 2013

I have stayed at this property several years in a row while participating in the OKC Memorial Marathon, and I've always given it glowing reviews (see previous TA review). This time was different. VERY different. We arrived very late Friday night after a 6-hour drive (the last two hours in the rain) to find that we couldn't even pull under... More

Was this review helpful? Yes 1
Rick G, General Manager at Crowne Plaza Oklahoma City, responded to this review
20 May 2013

Dear Guest, I am so sorry that you had such an unpleasant experience at the hotel. As has been noted in prior posts, the hotel had a rather disruptive group booked at the same time you were here. We will not be re-booking that group again and we apologize for the negative impact it had on other guests. The hotel... More

Oklahoma
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 7 May 2013

Pros: shuttle service, members points, location, in house dining/bar, pleasant staff & supportive of running community Cons: no microwave/refrigerator in room, not within walking distance of anywhere but Hooters & my chief complaint is the pool/hot tub are not indoors

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See 3 more reviews by happyinok for Oklahoma City
Rick G, General Manager at Crowne Plaza Oklahoma City, responded to this review
14 May 2013

Dear Happyinok, Thank you for your business and thank you for telling us about your recent stay. The hotel is very supportive of the running community - and we are thrilled when our guests have a positive experience here. I especially appreciate your comments about our pleasant staff and many of our amenities (like the shuttle service). We look forward... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 6 May 2013 via mobile

As a Platinum Priority Club member, I understand each property decides what perks to give members. In the last 6 months I've spent about 50 days at Crowne Plaza properties. Oklahoma City has the worst perks of any Crowne Plaza I've stayed at. 10 days ago, in a different city, they offered a concierge lounge with free beer and wine,... More

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Rick G, General Manager at Crowne Plaza Oklahoma City, responded to this review
14 May 2013

Dear Using Points, First of all, thank you for being a Platinum Priority Club member. We really do appreciate your business and loyalty. There must be some miscommunication about the perks Platinum members receive at the Crowne Plaza Oklahoma City. Here is what we offer Platinum members: *Complimentary Starbucks Coffee in the lobby *Your choice of a grab-n-go item from... More

okc
1 review
1 of 5 stars Reviewed 4 May 2013

I made a reservation for May 3 through May 5 with a soccer team. My daughter became ill on May 3 and I called to cancel my reservation. I called the hotel and was told I will be charged for one night for cancelling within 24 hours. I understand the policy. However, my friends in OKC have told me the... More

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Rick G, General Manager at Crowne Plaza Oklahoma City, responded to this review
6 May 2013

Dear Crowne P, I am sorry that your daughter became ill and you had to cancel your reservation at the last minute. If you will contact me directly I am happy to work with you to reschedule your stay with us. Our booking guidelines are very clear and we do our best to make sure that these are communicated to... More

Tulsa, Oklahoma
Senior Contributor
30 reviews 30 reviews
13 hotel reviews
Reviews in 15 cities Reviews in 15 cities
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed 12 April 2013 via mobile

My husband and I stayed in this hotel for one night on April 10, 2013 so he could go to the Liver Transplant Center at Integris Medical Center for his 2-3 times per year tests. Since he began doing these tests in 2010, which causes us to drive from Tulsa and to need a hotel room for one night, we... More

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Rick G, General Manager at Crowne Plaza Oklahoma City, responded to this review
16 April 2013

raesunny, I am sorry that I did not get to meet you while you were here. I am also disappointed to hear of your experience with our evening restaurant service. Please know that we will address the timeliness of room service with our team as well as your other specific comments. We still do have a Tuesday Night reception for... More

Del Rio, Texas
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 8 April 2013

I made a special point to join the Priority Platinum club to get the club level which has amenities. In this case the amenities were ...club level which was same as all levels (was told "we haven't had a club level with anything special in a long time"!!). We asked about it and THEN were given cards for free breakfast... More

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Rick G, General Manager at Crowne Plaza Oklahoma City, responded to this review
10 April 2013

Sanjo R, We appreciate you staying with us and thank you for taking the time to write a review. The hotel at one time did have a separate "club lounge" for Priority Club members, but this was discontinued a while ago due to demand from our most important guests. In addition to Priority Club points for each stay, we now... More

Wichita, Kansas
1 review
5 of 5 stars Reviewed 26 March 2013

We had a really good experience at this hotel. The staff was always friendly and helpful, and the rooms were comfortable and clean. We stayed in a room with a king-sized bed, and they provided us with a rollaway bed and cradle for our two children. The beds were a bit firm for my taste but comfortable all the same,... More

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Rick G, General Manager at Crowne Plaza Oklahoma City, responded to this review
27 March 2013

anm5932, Thank you for your comments and feedback. Of course we are thrilled that you had a great experience and especially appreciate your kind remarks about our staff. Your recognition of the cleanliness of the rooms is also much appreciated. Our restaurant is serviced by the lounge staff in the evenings. I am sorry that your experience here did not... More

tulsa
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 25 March 2013

I recently booked this property at a good price through a discount booking site. After reading the reviews, I was a little apprehensive. As a friend and I were sharing the room, I contacted hotel management in advance to request a two-bed room on a high floor. Within a half hour, I received a delightful reply from the general manager,... More

Was this review helpful? Yes
Rick G, General Manager at Crowne Plaza Oklahoma City, responded to this review
27 March 2013

kmdunningaia, Thank you for staying with us and thank you for taking the time to write a review about your stay. We are thrilled that you had such a positive experience and really appreciate you pointing out the friendliness of our staff. We work very hard to genuinely connect with our guests each day. I will be sure to pass... More

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Additional Information about Crowne Plaza Oklahoma City

Also Known As:
Crowne Plaza Oklahoma City Hotel
Crowne Plaza Oklahoma City Hotel Oklahoma City
Oklahoma City Crowne Plaza
Address: 2945 NW Expressway, Oklahoma City, OK 73112-5463
Phone Number:
Region: United States > Oklahoma > Oklahoma City
Amenities:
Business Centre Fitness Centre Free High-Speed Internet Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #84 of 133 hotels in Oklahoma City
Price range (per night): S$117 - 173
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
Welcome to the Crowne Plaza Oklahoma City hotel, The Place to Meet! The Crowne Plaza Oklahoma City hotel is a full service hotel centrally located to nearby attractions such as Frontier City Amusement Park, Whitewater Bay, National Cowboy & Western Heritage Museum, ASA Softball Hall of Fame, and the OKC Zoo. We are moments away from downtown OKC, Bricktown Entertainment District, and the Ford Center - home of the OKC Thunder and the Big 12 Championships. We are also located near several businesses including Chesapeake Energy, IBM, Integris Baptist Hospital, MidFirst Bank, Express Employment Professionals, and Schlumberger. Our beautiful hotel underwent a $4 million renovation and features free wireless Internet, the Crowne Plaza Sleep Advantage Program and 7 Layers of Comfort. We invite you to enjoy one of our 218 newly renovated hotel rooms and 13,000 square feet of meeting space. The Crowne Plaza Oklahoma City Hotel is The Place to Meet for all of your conference, seminar, and social events! ... more   less 
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