The staff were very friendly, most of all Tasi! The hotel was very clean, quiet and comfortable and the breakfast was excellent. Overall a very good experience. More

I would stay here again. It's close to old town. The rooms are updated. The bed is comfy. Pet friendly- we brought our puppy with us. Free breakfast. Our view looked out on the river which was nice at sunset. Staff was friendly, although when we parked out front some staff member lit up her cigarette right near my window... More

The staff at this hotel was excellent: courteous, professional, helpful, and friendly. When encountering a problem in regards to a left-behind article of luggage, their receptionist, Tasi helped us tremendously in resolving this problem and alleviating our anxiety. The service people in the breakfast area were great too and so was the hearty breakfast each morning. Our room was clean... More

This hotel has a very beautiful view of the river which we could see from the comfort of our king bed - not bad for for $97! The location just over the bridge from the old part of town was perfect for us as we liked travelling over that bridge! The room was large, warm and very comfortable. The bathroom... More

Stayed in this hotel and boy was it wonderful! The staff were very helpful and friendly, the room was very neat and clean and also had a very good view of the river and the breakfast was fantastic. The price was a bit high but worth it. I will be coming back if I have time to. More

The staff at this hotel were all cut from the same cloth...not a bad one in the bunch!!! 100% Great!! From the moment we walked in at 9:30 am to see if it was possible to check in early after a 3 1/2 hour drive, to the end of our stay at check out, every single person was so professional,... More

In Florence we bought some property and had to fax back and forth real estate forms and had no business center nor office to go to. Jessica Brastow was amazingly helpful. She merged our faxing needs with serving other customers and was able to get our entire batch done for us . We really appreciate this service. The entire staff... More

I have stayed at a number of Best Westerns over the years, and have been disappointed on many occasions. My husband, 4 year old son and I stayed at this hotel for two nights earlier this week. We had a very large and quiet room which was perfect for our needs. King size bed for mom and dad, sleeper sofa... More

I am so glad my husband and I stayed at the Pier Point Inn. It is not like other Best Western hotels we have stayed at. Great front desk staff, friendly and made us welcome. Our room overlooked the river and the view of old town on the other side from our room was so romantic in the evening. More