Booked through BW's main booking line. Was quoted a price for a room with pets. After confimed later got a call from the Pony Soldier (PS) saying dog rooms are $10 more than quoted. The bathroom had dirt and trash on the floor, and a bug came out of the bathroom tub spout. The carpet was dirty, and when I... More

Me and my husband recently stayed at this hotel for 4 nights for his work related class. Right off the bat, the front desk attendant, Bruce made an great impression. I returned to the hotel a little after check in with my one year old son and he inquired about when our son takes naps in the morning so he... More

We came to the Gresham Best Western early in the morning. We had left a hotel that was not so great. We came in, knowing it was before check in. The gentleman at the counter was so gracious. He suggested that we pay a small fee for early check-in and that way we wouldn't have to roam around for a... More

This Inn has not a pinch of hospitality. Management is indifferent to the guest relations. I did not even receive a thank you at check out. Also, this property is falling apart. Overall, bad Karma here. More

nice hotel rooms were clean a little old fashion decor but very comfortable. The front desk were very nice and welcoming we dealt with three different people during our stay all were great. A restaurant that shares the same parking lot "Heidi's" is excellent....I was very happy with the food german/swiss what a treat... More

Away from the highway, there are three pillows per room that are full sized, I was worried after reading reviews here, the iron was dirty, new pillow top beds new beding, newer towels and no sign, I think the manegment must have changed sence that was writen. Pleasent staff polite and funny. More

We were in town due to a family illness. The room was clean enough but that wasn't the problem. We had a minor accident in the gym (my son cracked a 4 inch section of glass). We notified the front dest person and they told us not to worry about it, that it would be fine. We checked out with... More

This AAA 3-diamond hotel has clearly been misrated. I spent $90 to stay there the night before a job interview, rather than staying at a $40 Motel 6 or similar motel not far away. Why? I wanted to stay someplace nice and relaxing and quiet, and get a good night's sleep. I knew there was a problem when I arrived... More

Had stayed here 20 years ago so know it's not new but found it tired and in need of some redecorating. Housekeeping was sloppy, dusty surfaces. Bedspreads need replacement - should consider going to the all-fresh-linens, duvet approach. Breakfast buffet decent. Desk clerk very nice and eager to help. More