Staying at the Best Western in La Grande was like a bad marriage, We could hardly wait to get out of it. We requested a non-smoking room. Our room, 121 was so “stale smoke saturated” it was like stepping into some cheap bar, the toilet had not been cleaned, the carpet was worn almost thread bare and when I complained...
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Thank you for posting your comments, it tells us what we're doing right and where we need to improve. I don't feel that anyone argued with you, but listened to your concerns and took care of your needs as soon as you pointed them out. Again, thank you for taking the time to post your comments
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The Best Western in La Grande is a very good place to stay. We were coming up from Salt Lake on our way to Mount Hood and needed an overnight stop. I am glad we stayed at the Best Western. The room was very clean, spacious, nicely decorated and the staff members were very friendly. The hotel is a 2...
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Thank you for posting your review on Trip Advisor. We have recently upgraded our breakfast and have had a lot of good comments about it, so you posting this will really help. We try to ask our guests if they need a downstairs room when they make their reservation and make them aware that we don't have an elevator, as...
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I got snowed in La Grande and had to find a hotel quick. This best western was very ideal and a great find. It soon got completely booked after I arrived. The room was very clean and the customer service was very friendly. There is a pool but considering I got snowed in the last thing on my mind was...
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Thank you for posting your comments on Trip Advisor. It tells us what we are doing right and where we need to improve. One thing you never know is what the weather is going to be like in Eastern Oregon, so I've learned to always pack my swimming suit!! I hope if you are ever in our area again, you...
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When we decided to say our "I Do's" in La Grande (home to our best friends) we needed a home base. The hotel was recommended as "the best" in this town and we weren't disappointed. Debbie at the front desk catered to our every need. She even insured we got a ground floor room to avoid carrying bags up the...
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We are so glad you chose La Grande to say " I do " and that you could be close to your friends. Thank you for posting your comments on Trip Advisor as it helps us know what we are doiong right and where we need improve. If you are ever traveling through our area again, we hope that you...
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I was hesitant to stay here after reading the reviews...but I found the hotel very clean, beautiful remodeled rooms and friendly/helpful staff. Of all the hotels in the area this one is by far the best.
Thank you very much for posting your review. We value your comments and want to take this time to Thank you for chosing the Best Western Rama Inn & Suites in LaGrande. We strive to make your stay with us an enjoyable one, so in the future we hope you will stay with us again.
We look forward to seeing...
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Was there for an overnight business trip and the hotel was fine for that. The room was clean and the bed (after a 15 hr + traveling day) was nice and comfortable. There was a 'whine' in the shower but the pressure was fine and it was hot water. It's an older hotel but it was clean and in okay...
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Dear Valued Guest,
First of all, I'm sorry to take so long to respond,. but I am happy to say, Happy New Year!!
Second of all, we did upgrade our breakfast and that is one of the reasons why I waited to respond to your post, as I knew we would be upgrading our breakfast, I just wasn't sure when....
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Older motel with large rooms close to the freway. It looked like the rooms had been recently remodeled.There is no elevator to second floor, so be sure to request a first floor room when you make your reservation. Standard cold breakfast. Good value.
Dear Valued Guest,
Thank you for taking the time to post your review. We value your comments, as we learn what we are doing right and where we need to improve. We hope you enjoyed your stay and in the future if your travel needs bring you back through our area, we hope that you will stay with us again...
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I was part of a group of 10 bicycle riders who stayed at this hotel on 10-2-11 and everything went well. After a week's ride, we stayed again on 10-10-11 and ran into incredibly rude staff, a non-existant manager and non-existant customer service. We arrived from about 2-2:15 pm, soaked and chilled to the bone after a 65 mile ride...
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Thank you for writing a review. I'm sorry that you didn't get to get into your rooms when you arrived early and that the weather was cold and rainy. Had we known in advance that you were arriving early, we would have done everything possible to have some, if not all of your rooms ready for you when you arrived....
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great people , good price, nice breakfast, and clean
Thank you for posting a review for us. We learn what we are doing right and what we are doing wrong. We hope that you enjoyed your stay and that in the future if you need lodging needs, you will consider booking your room with us. Again, thank you for staying with us at the Best Western Rama Inn Plus....
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Got a suite so our son could have his own room. However, the furniture in the "sitting room" portion was badly suited for its job and the fire marshal had made them disable the hide-a-bed. The whole point of getting the suite was to use the hide-a-bed. When I complained the front desk staff was very rude.
Also, half the...
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