Spent a long weekend in Oregon and was glad to have stayed at this hotel. The staff was friendly and accommodating. They were able to get us into an adjoining room and while the rooms were a bit old and outdated, it was clean and very large. Our room with double beds had a couch, coffee table and desk in...
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Great mid point location if the purpose of your visit is Portland, the big outlet malls, OSU or other areas south of the city. Took only 15 min. to reach downtown PDX, and right off freeway for traveling south. No view, and no ambience, but if you just need a clean room at a good price, this is the place....
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Thank you for taking the time to leave a review of our hotel and your stay with us. We appreciate the comments, so we may learn to serve our guests better! We hope to see you on your future trips to Lake Oswego...
Molly Lechner
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We made a quick overnight trip to Portland and found a great $75/night rate on travelocity at this hotel. We've stayed in the area before so know how convenient it is to I-5. It's very close to Portland, and surprisingly quiet for sitting literally next to the interstate. The immediate area has a lot of dining options, 2 Starbucks, gas...
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Thank you so much for leaving such great comments! We appreciate every and all feedback, and I love sharing this with my staff. We take great pride in our hotel, and are excited about all the updates planned for the next year. Please come stay with us again on your next visit to Lake Oswego...
Molly Lechner
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Great place to stay. Easy on and off of I-5 remodeled rooms. Staff is great. Olive Garden, Chevys, Applebees are all within easy walking distance. Needed housekeeping of more pillows. I think it took three minutes for them to show up. Haven't tried the breakfast yet but, if it's like the rest of the Inn, I'm sure it's fine. I'll...
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Thank you so much for leaving such a great review of our hotel! We appreciate the time it takes, and I thoroughly enjoy sharing these with the my staff. We look forward to our conintued updates and having you stay with us again in the future!
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I work at a lodge and spa on the Oregon Coast, so of course I have high expectations when it comes to hotels. The Phoenix Inn staff was very accomodating and helpful. Melissa at the front desk made sure we had everything we needed, and had a smile everytime I saw her. The pool and hot tub were very clean,...
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Thanks for taking the time to leave such a great review of our hotel! I will definately be sharing your experience with Melissa, and appreciate you mentioning her. All your feedback suggestions are great, and will consider keeping more DVD players for guest use, as well as adding separate hair conditioner to our amenities!
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Most importantly--very, very comfortable beds. Facility was clean. The breakfast, for a free motel meal, was outstanding. All the usual fare plus you could make your own waffles. I would definitely stay here again.
Thank you so much for taking the time to leave us such a great review! We truly appreciate the feedback, and I enjoy sharing this with my staff. I look forward to having you with us on your next visit to Lake Oswego.
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This hotel is next to the freeway and noisey. The pool water is questionable and the excercise room is crowded and has low quality equipment.
The maid doesn't vacuum the floor everday even though it is noticeabily dirty. Also left a torn, very worn towel for me to use.
The breakfast is the very basics.
This hotel has very low...
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Thank for taking the time to write a review about the hotel. We appreciate any and all feedback, so we may do our job better! We are also very excited about the future updates we are getting, in fact the pool and spa are getting resurfaced this week. We have been inspected for new fitness equipment as well. We hope...
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My boyfriend and I booked for only one night to stay here, and I'm sorry we did. Within a half hour after we arrived to the room, I noticed a small bug crawling on my arm. I look down at the white pillows on the bed and see tons of small fleas jumping all over the place. We called someone...
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It is very unfortunate that there has been such a misunderstanding, as I feel we did apologize very much so. We on staff, were horrified by the situation, moved you rooms immediately and asked you if you would like us to move you. We called the next room and asked if everything was okay, and what could we do to...
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This is the second time we've stayed at the Phoenix Inn and once again, we were very pleased with our visit. The room was very clean, with ample amenities, the only downside was that we asked for a non~smoking room, and this room smelled like smoke. So if you're allergic to smoke, just make sure you truly get a non~smoking...
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Thank you for taking the time to leave a review of our hotel! We appreciate the feedback, and I enjoy sharing it with my staff. I am sorry to hear you got a room that had been smoked in. We are definately a non-smoking hotel since the renovation in 2007, and charge a large fee to guests who smoke in...
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Nice, big cozy beds, rooms are suites with little couch and fridge. Decent for the $$$. clean and comfortable. free Wi-Fi in the rooms and free hi speed internet in the lobby a real plus. also free breakfast that varied slightly each day was nice to get. I will be back.
Thank you so much for your review of your stay with us! We appreciate any and all feedback, and I love sharing it with my staff. We hope to see you again soon on your next trip to Lake Oswego!
Thanks, Molly Lechner
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100 Reviews
146 Reviews
