The Best Western Horizon Inn in Medford would not support a goverent rate or military discount to an active duty member (and iraq war vet) on Memorial day weekend because (per the front desk clerk) "no discounts were allowed on the holiday weekend because of high volume." Very disappointed that the support to the military is based on short term... More

The front desk staff was great, the room is tired looking but a good price and sometimes that's a great thing. We were traveling for a family emergency and not looking for a fun atmosphere but the room was comfortable and we had what we needed, the fridge, the microwave and a bed. Although the kid's basketball teams that were... More

My only complaint was noise level. I stayed on first level near the front of the hotel. I could hear traffic from the street. I could also hear the occupants from the adjoining room. The breakfast was average, nothing spectacular. The check in was easy, had my checkin ready to go upon my arrival. Staff were very friendly. Would definitely... More

Room was okay, bed was good but bathroom and counter area could really use and update as well as the TV! Over grouted @bathub made it look dirty on floor as well as crack tiles. The walls are paper thin between room #60-61. The staff at the front deck was very courtious and professional. Breakfast was served in a tiny... More

Room was very comfortable clean and wonderful serviced. Staff,even maintance personal very friendly. Christal and megan very helpful on places to eat and area attractions. Overall personal great. My work has put me in many motels around the state in four years. I have enjoyed medfords barnett road the best. Randel

We were on our way home after nearly a three month vacation...the joy of retirement...and had had quite a day traveling through the mountains. My husband usually naps in the afternoon and we were not sure if the room would be quite enough at that time of day. It was. The staff was extremely accomodating in setting us up for... More

I travel often to major cities chosing sites for a national women's conference. I'm booked in lovely rooms, wined and dined as they want my business. On a personal trip I was greeted like Royalty at the front desk by Meghan. Rooms were pleasant and clean. Breakfast room was tiny, but Carman kept it spotless and not just the usual... More

I booked a double queen room for my family and when we checked in, I was impressed. The front desk staff was very helpful and the rooms were nice and clean. Breakfast was a little underwhelming, I recall there was sausage gravy, biscuits, muffins, cereal, oatmeal and 2 different types of juice. The mattresses in the room were like trying... More

we arrived at the BW Horizon inn with out a reservation. the front desk clerk, Megan, was very helpful assisting us with a king-smoking room. AND she took great pains to resolve some issues with our Rewards card really by going above and beyond the call of duty!! we were VERY impressed. Thank You, Megan!!