Stayed here for the Roger Waters concert at the Rose Garden. Staff was great, rooms were nicer than I expected, location for Rose Garden was awesome (literally a 5 min walk). Everything was great and I would stay here again without hesitation.
Thank you for staying with us and writing a review. We are very happy that you had a great stay overall. Thanks for pointing out that our location in the closest to the Rose Garden arena making us the perfect location for overnight concert event.
I hope you enjoyed the show, let me know if I can be of service...
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While I've already submitted a review for the Crowne Plaza, I recently stayed there again and had to give them another recommendation.
First of all, when I arrived I was greeted and offered assistance; it seems that lately, at most hotels, I have to approach someone to ask for help so this was nice. My room did not have the...
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Reviewed 11 November 2011
Thank you very much for your review. I am happy that your second stay was even better than your first. We love when our guests have amazing stays! Please feel free to contact me directly at anytime in the future when you plan on being back in Portland. We want to be your hotel of choice all the time.
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Hospitality, Quality and General Service:
The staff at the Crowne Plaza was warm, concerned, and very helpful during our stay. The staff was constistant in their efforts for the full 21 days we had to stay in Portland to recover from a big surgery.
The rooms were clean, modern and very functional. We spent a lot of time during our...
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Thank you for your great review. We are very excited that we were able to host your extended stay. My staff and I enjoyed your company and spirit and will remember you for a long time. I wish you a continued speedy recovery and hope to see you again.
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I decided to up my game a bit and stay at another IHG site. I chose Crowne Plaza because the pics made it appealing and it was. From the outside it did not look like much but once you walk through the doors and into the lobby, it was VERY nice.
At check in, I was not that impressed as...
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Thank you for staying with us and for your great review. We appreciate you pointing out that Michael did an exceptional job, I will be sure to recognize him. I did want to apologize that we did not recognize you were Platinum level Priority Club member and I look forward to the opportunity to make it up to you next...
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We stayed at the Crowne plaza this last weekend. The hotel was very nice but the customer service was not. We felt like we were a burden because we were a family. We had called down to ask for a shuttle for the next day and the women at the front told us they were first come first serve so...
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Thank you for your review. I am sorry that your visit was not perfect please be assured I have already addressed your concerns with the driver. We love families and strive to exceed everyone’s expectations not matter why they are staying with us. I would like to apologize regarding the confusion surrounding the shuttle and to make sure future guest...
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The moment that I stepped up to the front desk I was impressed with this hotel. What struck me throughout my stay was how well managed this property is.It just seems to run smoothly and goes quietly about the business of being a great place to stay. How often do you get note under your door from the manager asking...
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Thank you for staying with us and for your informative review. I'm glad you enjoyed the hotel amenities and friendly staff.
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Well apointed to detail. Beautifully decorated. The colors are royal. Close to the Amtrak station. Too bad we only had one night there. It was a lovely hotel.
Thank you for staying with us and for your great review. We are very happy that you enjoyed the hotel and hope you have the opportunity to return and stay a while.
Safe travels.
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First off, I do not enjoy giving bad reviews. Management should not let it go that far; atleast that's what I would do if I was in charge.
I've stayed here on numerous occassions.... not by choice. The company pays for the rooms. This used to be a Holiday Inn years ago. It used to be a crack hotel with...
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Thank you for your review. I am sorry that your visit was not perfect. I would like to point out some inaccuracies with your review to ensure future guests are not misled.
Because we are in an urban environment we have the potential for more noise exposure especially on the city side. Guests’ expectations and preferences vary with many choosing...
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This is our go to spot when taking a weekend trip down to Portland. About a 10min. walk to the Rose Garden to see the Blazers (since Sonics ditched us). I believe the max train from the Garden to downtown is free. Rooms are average size, clean. Service is always friendly but professional. Lots of banquet halls. Nice clean pool....
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Thank you for staying with us and for your great review. I'm glad you enjoyed the hotel and thought it was a great value; yes the light rail is free between Lloyd Center and the downtown area. I also wanted to make sure that future guests are aware that we Guarantee the Best Price available from our website otherwise the...
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We stayed here for 2 nights in March. The rooms were clean and comfortable. The service was very good, with reminder confirmations a few days prior, and a warm welcome on arrival. Location was a bit far from downtown, but only a 10 minute walk to the MAX system, and in the free-ride zone. The pool was a good size...
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Thank you for staying with us and writing a review. We are very happy that you had a great stay overall and that you enjoyed our award winning pool. Please let me know if I can be of service while you make your future plans.
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79 Reviews
1,068 Reviews
