We stayed for 1 night for a family visit. The room we got was next to the runway - fortunately everybody's a heavy sleeper (even the 5-month-old) so it didn't bother us. The planes seem to stop running after 11pm or so and doesn't start up again until 7am-ish. The room looked old and worn. There was a large crack... More

The hotel is really nice inside. Beds are very comfy. If you stay on the club level you have access to their club lounge. The lounge is open 24 hrs and always has something to snack on. They have substantial hors d'oeuvres from 5-8 pm including 2 complimentary wine beverages. They also serve a complimentary breakfast in the morning. If... More

The breakfast wait staff were extraordinary. I observed them treating our military recruits with dignity respect and great service. I personally was impressed with Bev, Rhonda and especially Ana who has been there for 13 years. Ana demonstrated incredible professionalism, friendly service and going out of her way to make the meals a real plus. Ana should be awarded the... More

I would like to commend the great wait staff that helped with the OrHIMA meals during our convention. Rose M., Rose B., Ozzie, Markisha, Jeremy, and Antonio D were fabulous! They totally took care of us and treated us extremely well.

I had a 13 hour layover in Portland and wanted a close room so I could get a meal and sleep after traveling all day. She shuttle service was so bad, I could have walked there faster. Checking in took about 20 min. Room service would not answer and when they finally did get back to me it was pretty... More

I stayed one night here recently, before going on to an airbnb stay and then a hotel near the convention I was attending. I checked in late at night, just after flying in. I caught the shuttle from the terminal immediately, and my return shuttle to the terminal and TriMet stop the next morning was nearly as quick. So, the... More

I am a conference planner and recently held a conference at the Sheraton Portland Airport. I must give a big shout out for our banquets manager Ossiy who, not only put up with us, but took the best care of us for our two day event. He is hands down, the best thing going for the hotel. He was right... More

The staff for the OrHIMA conference was very gracious and helpful. Every one that I had contact with for various reasons from the front desk to the mini store as well as the staff that tended to us while at the conference were awesome. Treated like we were the most important guests in the hotel. I especially would like to... More

Stayed 5 nights for a conference, nice price hotel with AAA rate, wow, convenient to the airport and plane/airport noise did not disrupt my sleep, i.e. planes were typically done flying in/out by 10:00 p.m. which was really nice! Ozzie and Duane were awesome for responding quickly to all needs during conference for presenters, attendees etc. Rocky the main bartender... More