The service was top notch. When we arrived, we found that our toilet wasn't flushing and they sent someone up right away to fix it. We had no issues after that. The turndown service was extra nice in providing water bottles for both of us each night. I loved that they had room-darkening drapes. They worked so well I couldn't... More

In planning a road trip to Portland with my 10 year old, I could have booked a room at one of the major hotel chains, but I was hoping for something a little more special. The Heathman knows how to do special. From the initial greeting to the turn down service, everything about our visit was top notch. We stayed... More

We had a wonderful stay at the Heathman. The staff members were warm, friendly, and welcoming. The doorman, Dante, let us take a photo with him (great uniforms). Zoe helped us get settled in our room, and Michael referred us to an amazing, very authentic Italian restaurant within walking distance and made our reservation. The staff are clearly proud of... More

I was happy to get away for a long weekend to Portland and I had such a great experience staying at the Healthman on my last stay, we decided to try it again. Once again I was extremely impressed with the hotel staff. Every request we had was taken care of quickly. We asked for sliced lemons and in less... More

Just completed a 3 night stay. Large, quiet room. Comfortable bed. Excellent service at front desk, with valet parking and in the room. Convenient location near entertainment and shopping. Only complaint was awful wifi service. Advertised as free (which is good because I HATE to pay for internet) but only free at very weak signal strength. Upgraded service available for... More

This hotel goes Bose and beyond in their services. To say they are bringing something back to travel that is missing is an understatement. EVERY person working there was exceptional and I would no doubt go back and have told everyone about my time there. Too bad it's only in Portland...

We went to Portland to celebrate an upcoming birthday for the weekend, and lucked out staying at this hotel. It is in a great section of downtown, about 2 blocks from Pioneer Square, but of course everything is walkable in Portland. The room was clean, and spacious (2 doubles) for a smaller historic hotel. They even had turn down service,... More

Attention to detail is an understatement, from reservation through check out we were truly impressed with each and every staff person. There is only one other hotel in the world where we experienced similar service (the Observatory in Sydney). We had two rooms for three nights so had a real exposure. My advise...(and I stayed at many of the other... More

Talk about service! The staff at the Heathman Hotel know how to treat their guests. Impeccable customer service, fantastic food would be an understatement, and an overall concern for the experience their guests are having. Thank you for helping us achieve a very successful meeting!