When we got to our room it was ice cold inside, we soon discovered that the heater didn't work. I had to call twice to get someone to come look at it, all he did was fiddle with the (antique liquid mercury) thermostat, declare it "OK" and leave. The heater never worked, period.... We ended up running the built in... More

On the positive side our room was large and clean. Unfortunately it smelled too much of deodorizer. Looks like it aimed to be a 4 star place in the 90s, but the stars have since faded. Beds were okay, but a bit aged and could use new linens. The breakfast service was a bit disappointing, coffee and breads with a... More

I want to apologize for taking so long to thank you for your superior hospitality! We stayed in Salem for over two months last year. The inside and out was very clean and had a nice feel to it. The room was strikingly large, we had four adults with us this time, and we needed both beds and a roll... More

nice place to stay for a short time. It was.clean,just outdated. Downfall: no comforter on our bed (only brown blanket & sheet) chunky milk,3 of them for breakfast so we decidef against breakfast there,then there were some very intoxicatf people in the pool,with children might I add,they did nothing,& also a man was bleeding near the hot tub,yes he was... More

roomy suites w/mini kitchen. plenty of hot and cold breakfast choices available. requested service was timely, cleanliness fair. only major complaint is the mattresses, must be very aged, not at all comfortable. nice property overall, centrally located to freeway, restaurants, etc.

I have now stayed here 7 times. So it's safe to assume that yes I like this hotel. My family has stayed during vacation stops and I have stayed here for business trips. We have never been disappointed. The bathroom was not as clean as usuall this time and they do need new beds now but still not a bad... More

I stayed at the Shilo in during Christmas week and the Hotel as usual me all of my expectations. The room was comfortable and breakfast was quite good as well. I have stayed at the Shlo Inn many times and have never been dissappointed.

This is a good, basic hotel with a few extras that make it nice for business travel. First, the covered parking area with direct lobby access came in handy, as I arrived on a typical rainy Oregon day. The room I had (King) was separated by a glass-topped half-wall into sleeping and living/kitchenette areas. The living/kitchenette area includes a full-sized... More

Shilo used to be a quality place. Their motto, "Affordable excellence," should be changed to "Mediocrity for a price." It's still a decent place to stay. But in their money-saving moves, they have dropped some of the little extras that used to make Shilo a place of affordable excellence. No cookies; a leaner breakfast. But the thing that really hurts... More