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Residence Inn Salem

3.0 of 5
640 Hawthorne Avenue SE, Salem, OR 97301
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Residence Inn Salem
Ranked #6 of 23 hotels in Salem
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68 reviews from our community

    Trip type
Traveller rating
    24
    29
    12
    3
    0
Date Rating
McMinnville, Oregon
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 21 April 2013

This hotel is a new favorite of ours. The suites are spacious, very clean and have all the comforts of home. We stayed in a one-bedroom suite with a full size refrigerator and freezer, cooktop, microwave, soft comfortable bed and very nice flat screen televisions, to name just a few of the things that make this room great. There's even... More

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Michael S, General Manager at Residence Inn Salem, responded to this review
6 May 2013

Thank you so much for your lovely comments about our hotel amenities that you mentioned. The full kitchens and larger rooms are what make us different from other hotels in town. I am sorry that the air conditioning unit was a little louder that it should have been, but I am delighted that you were still able to get a... More

1 review
4 of 5 stars Reviewed 21 April 2013 via mobile

Overall great stay. Phone woke us up at 6:30 a.m. for a wake up we didn't order. Bed was old feeling. Manager came to check out a noise complaint st 10 pm and found my wife, 3 year old and myself in bed. Kind of strange. Very good breakfast, pool, and helpful check in. Would stay again most likely.

Was this review helpful? Yes
Michael S, General Manager at Residence Inn Salem, responded to this review
6 May 2013

Dear valued guest, Thank you for your recent feedback. We are sorry that your stay was less than you would have expected from us. We are delighted that you enjoyed the breakfast and the pool. Again we appreciate your feedback and trust that on a future stay we can deliver to you the level of comfort and service that you... More

Stanthorpe, Queensland
Senior Contributor
31 reviews 31 reviews
16 hotel reviews
Reviews in 19 cities Reviews in 19 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 14 April 2013

Friendly Staff from the moment we walked in. Room was spacious and clean and warm. Well located and value for money with easy access to the Hwy and Salem. Staff were great, the wife had picked up a nasty head cold on our travels and they helped look after her with herbal teas and honey. Great Job.

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Michael S, General Manager at Residence Inn Salem, responded to this review
6 May 2013

We appreciate your kind feedback and are delighted that we were able to help your wife, who was not feeling well, with the use of our 24 hour coffee and tea station. If you ever find yourself in Salem again, we hope we can have the pleasure of accommodating you once more. More

Woodbridge, Connecticut
Senior Contributor
31 reviews 31 reviews
21 hotel reviews
Reviews in 22 cities Reviews in 22 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 17 March 2013

The hotel is nice and clean, and the staff is very friendly and helpful. There's a market by the front desk to pick up snacks or a meal (frozen foods or soup). I was upgraded to a 2-bedroom suite which was nicely decorated and modern. The breakfast was better than average - cereal, oatmeal, yogurt, muffins and breads, scrambled eggs,... More

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Michael S, General Manager at Residence Inn Salem, responded to this review
19 March 2013

We appreciate your delightful summary of our breakfast and appreciate your response about our nice and clean hotel, and friendly and helpful staff. If your travels ever bring you back to Salem, Oregon we hope that we can have the pleasure of accommodating you again. More

Corvallis, Oregon
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 14 March 2013

Nice place, a friend & I had a 2 bedroom suite at a very reasonable cost. The room was very comfortable, the wifi was fast & easy, and the breakfast was good. My only complaint was that the hot tub was about 2 degrees too hot but I know that's a personal preference. Yes, the freeway is close but you... More

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Michael S, General Manager at Residence Inn Salem, responded to this review
16 March 2013

Thank you for the great review and feedback of your stay while here in Salem. We are delighted that you were able to enjoy the spaciousness of our large two bedroom suite and the breakfast with all the wonderful choices that we offer. More

Roseburg, Oregon
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 9 March 2013 via mobile

Loved our stay!! nice hotel, fun time in the pool. Staff provided basketball, tennis balls and Racquet so we can play outside on the courts. Great night sleep. Room on freeway side can hear the freeway.You are just minutes off I-5. A small fan cures that noise. 2 room suites very nice with kitchen in the middle hotel staff very... More

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Klamath Falls, Oregon, United States
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 3 March 2013

The hotel is very outdated and you can hear the freeway all night. The beds are okay a little to firm for my taste. The plus side is the dinner and the free wine. Great for week long stays! The hotel staff were very friendly. If they updated the hotel with newer beds and sound proof windows it would a... More

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See 3 more reviews by Heather B for Salem
Michael S, General Manager at Residence Inn Salem, responded to this review
6 March 2013

Dear valued guest, We are sorry that you may not have had the best rest that you deserved. We know how important a great night of sleep can bring to the rest of your day. We are delighted that your experience otherwise was good. We appreciate your valuable feedback. We look forward to serving you again should your travels bring... More

Washington
Contributor
18 reviews 18 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 27 February 2013

Great hotel, great rooms and great service!! We were traveling with some out of state guests and stayed at this residence inn. We stay at residence inn often because we love the spacious layouts and the yummy breakfast. We stayed in a 2 bedroom suite which was priced right. The location was close to shopping and food. We were even... More

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Michael S, General Manager at Residence Inn Salem, responded to this review
6 March 2013

Dear recent guest, We appreciate the wonderful feedback you gave about our hotel, rooms and staff. We are delighted that you were able to fully utilize all of the great features of our hotel. We are sorry that you had trouble with your car starting, but we were honored to be able to assist you in getting back on the... More

Vancouver, Canada
Top Contributor
134 reviews 134 reviews
26 hotel reviews
Reviews in 46 cities Reviews in 46 cities
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed 18 February 2013

We got it though priceline ($57) and so shouldn't complain too much . The room was quite nice but the beds were not . The main bed was quite small and the mattress was quite uncomfortable . Our adult daughter joined us at te last minute . We tried to get two beds but they said no Maybe they were... More

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Michael S, General Manager at Residence Inn Salem, responded to this review
6 March 2013

Dear valued guest, We are sorry that your experience was less than perfect. If you are back in Salem we would love to see if we can get you that larger two bedroom suite that you were looking for. We are sorry that we couldn't make one available for your last visit. We appreciate your feedback and hope that in... More

Portland, Oregon
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed 3 February 2013

I was very impressed with everything about this hotel. The food was very good, the room was comfortable and room comfortably heated. It has everything we looked for. The folks at the front desk were very welcoming and truly accomodating. We asked for and received a late check out. The price was reasonable. We will make every effort to stay... More

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Additional Information about Residence Inn Salem

Also Known As:
Residence Inn Salem Hotel
Residence Inn Salem Hotel Salem
Salem Residence Inn
Address: 640 Hawthorne Avenue SE, Salem, OR 97301
Phone Number:
Region: United States > Oregon > Salem
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Kitchenette Pets Allowed Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Family Hotels in Salem
Price range (per night): S$180 - 263
Hotel Class:3 star (3*)
Reservation Options:
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