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Residence Inn Salem

3.0 of 5
640 Hawthorne Avenue SE, Salem, OR 97301
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Residence Inn Salem
Ranked #4 of 21 hotels in Salem
4.0 of 5 stars 41 Reviews
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41 reviews from our community

    Trip type
Traveller rating
    12
    17
    9
    3
    0
Date Rating
Tacoma, Washington
Contributor
20 reviews 20 reviews
Reviews in 12 cities Reviews in 12 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 5 April 2012
2
people found this review helpful

I like the residence inn because of the size of the room. There is room to spread out especially for a family. With a husband and three kids, two bathrooms and three tvs are necessary. Also having a living room and dining table with kitchen is great. Its less expensive than getting two hotel rooms which we have to do... More

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Michael Spoerhase, Manager at Residence Inn Salem, responded to this review
9 April 2012

Dear Valued Guest, Thank you for reviewing us again on TripAdvisor. We appreciate your feedback and love how you enjoyed the larger suite to spread out when traveling as a family. The two bedroom suite with separate bathrooms and three flat panel HD TV’s is certainly a great fit for families. We are sorry for the less than perfect room.... More

Boise, Idaho
Contributor
11 reviews 11 reviews
Reviews in 8 cities Reviews in 8 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 11 March 2012 via mobile

I loved how comfortable the bed and pilows were. I had a great night sleep with no interruptions. Breakfast was nice and plentiful. Hotel was close to to freeway and Salem downtown. I forgot to bring toothpaste so they gave me two complementary packets, although I did have to come pick them up. Not a big deal, but other hotels... More

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Salem, Oregon
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 7 March 2012
1
person found this review helpful

My family of four lived at this property for two months durng a home remodel. The staff is definitely it's best asset. We arrived unexpectedly and ended up staying much longer than we thought we'd be there. There is a noisy side of the hotel that bothered me, but not the hubby and kids. We asked to move and it... More

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Greer, South Carolina
Senior Contributor
24 reviews 24 reviews
Reviews in 12 cities Reviews in 12 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 6 February 2012

We reserved a 2 bedroom suite with full kitchen for 3 nights while in town for a funeral. The hotel is located in a newly developed area of Salem, close to downtown and I-5. Very pleasant surroundings with all services and shopping nearby. Reservation and check in were perfect, and very accommodating for a couple special requests. Front desk was... More

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Michael Spoerhase, General Manager at Residence Inn Salem, responded to this review
8 February 2012

Dear Valued Guest, Thank you for your recent feedback on your stay with us while here in Salem. We are sorry for the circumstances that brought you to Salem. We are taking your feedback seriously and correcting the items that you mentioned. We appreciate you letting us know of your guest experience. In Your Service, Michael Spoerhase, GM More

Seattle, Washington
Contributor
13 reviews 13 reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 7 January 2012

I stayed for one night on the second floor. Hotel clerk was very friendly. I was surprised that this hotel was only inside rooms and not "bungalow" style as other RI's. Noise was significant issue here. Good: Clean and modern room Accepts pets Large room Nice flat screen TV Not Good: Noise was way beyond reasonable. Very poor construction. I... More

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Portland, Oregon
Senior Contributor
47 reviews 47 reviews
Reviews in 22 cities Reviews in 22 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 31 December 2011

My company has used the Salem Residence Inn when ever we have projects in the valley. It continues to exceed expectations in service, comfort, cleanliness, and food service. We once used it for six months three two bedroom units and every member of the crew was sad to leave! Please note that my review is based on five years of... More

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Tacoma, Washington
Contributor
20 reviews 20 reviews
Reviews in 12 cities Reviews in 12 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 28 November 2011

First time staying here. The room was average, but good price for a 2 bed/2bath suite. We are a family of 5, so I liked the livingroom and the 3 tv's. The suite could be cleaned much much better. The fan in one of the bathrooms was hanging off the ceiling. The toilet handle had to be held down to... More

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Michael Spoerhase, Manager at Residence Inn Salem, responded to this review
1 December 2011

Dear Valued Guest, Thank you for your gracious review of our property. We are delighted to hear that your family of five was able to enjoy the spacious accommodations offered by our two bedroom suite. Thank you for making us aware of the few issues which we have promptly attended to. Michael Spoerhase, GM More

Eugene, Oregon
Contributor
15 reviews 15 reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 3 November 2011

We have stayed at the hotel before and it was fine. This time there were only 2 rooms left and it was on the end of the building. We were right next to Interstate 5 and it felt like you were sitting in the middle of the road. Very loud. We left the fan on all night to try to... More

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Canberra, Australia
Top Contributor
73 reviews 73 reviews
Reviews in 34 cities Reviews in 34 cities
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed 31 October 2011

We stayed only one night as we were transiting through. We wish the stay had been longer. The welcome was great and sincere. The staff were most helpful and supported us perfectly. Most of all the room was roomy, offered everything you need including a full size refrigerator and kitchenette. There was a guest laundry and free on site parking.... More

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Surrey, B.C.
Contributor
14 reviews 14 reviews
Reviews in 9 cities Reviews in 9 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 17 October 2011

We stayed in a two bedroom suite, very spacious and extremely clean and quiet. Evening reception was catered by a local restaurant, very nice. Wine/beer complimentary - excellent. Breakfast was nice. The hotel staff were very pleasant and extremely helpful. It would be nice to have trays to take breakfast back to the room, but not a big deal. We... More

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Additional Information about Residence Inn Salem

  • Salem Residence Inn
Address: 640 Hawthorne Avenue SE, Salem, OR 97301
Price range (per night):* S$169 - 310

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Residence Inn Salem
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