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Shilo Inn Eugene Springfield

2.0 of 5
3350 Gateway, Springfield, OR 97477
Hotel amenities
Shilo Inn Eugene Springfield
Ranked #13 of 16 hotels in Springfield
3.0 of 5 stars 52 Reviews
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52 reviews from our community

    Trip type
Traveller rating
    8
    11
    11
    11
    11
Date Rating
Senior Reviewer
8 reviews 8 reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 31 March 2012

After staying in Twin Falls, Idaho and being blown away for such a great place, service and value, I was rather dissapointed in what I received at this location. I received a standard room that was very plain and service that was just so so. The place is old and needs upgrading. Twenty bucks more than twin falls was a... More

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Kennewick, Washington
Top Contributor
53 reviews 53 reviews
Reviews in 32 cities Reviews in 32 cities
53 helpful votes 53 helpful votes
1 of 5 stars Reviewed 19 January 2012
2
people found this review helpful

We found a great rate over the internet and decided the Shilo was a reputable name, so why not. This is why not: Where do I begin?...the parking lot was cracked and bumpy. Not a good first impression. The front desk staff were polite but morning shift and evening shift do not seem to communicate well. The TV in our... More

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General Manager, General Manager at Shilo Inn Eugene Springfield, responded to this review
23 January 2012

I would like to say thank you for pointing out the good things that you liked about our property, along with pointing out the issues that you had with your stay. Without guest pointing issues or problems that they experience we would not be able to address them. I’m deeply sorry that you had a bad experience with your stay... More

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Contributor
14 reviews 14 reviews
Reviews in 8 cities Reviews in 8 cities
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed 25 September 2011

We ended up here when another hotel lost our reservation for the very busy "move-in" weekend for the U of Oregon. We were very glad to find any room at all, but this is definitely what I would call a "last resort" hotel. In a nutshell: Old and rundown - newer tile in the bathrooms, but the doors were ancient,... More

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Red Bluff, California
Senior Reviewer
8 reviews 8 reviews
Reviews in 7 cities Reviews in 7 cities
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 5 September 2011

We stayed here on the recommendation of family members. The price was low which I appreciated but the rooms were small (and difficult to get my mother's wheelchair into), there were few amenities. On the plus side, it was clean, the price was right, and the restaurant attached to the hotel, "Elmer's", was fabulous. We ate several meals there and... More

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Alaska
Top Contributor
50 reviews 50 reviews
Reviews in 18 cities Reviews in 18 cities
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 13 June 2011

I was somewhat surprised when we arrived because the hotel looks dated and we actually paid more for these rooms than we did for a much nicer room at another hotel the night before. The hallways are quite dark and smell musty. It seems to be an old hotel that hasn't been updated in some time and the decor and... More

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Portland, OR
1 review
2 of 5 stars Reviewed 5 March 2011

My extended stay was pretty frustrating. The rooms and property are nothing to write home about, but also nothing too much to complain about. I agree with other posters though, the doors have been recycled, so the hardware has been McGyvered. Also, eventhough the GM is really nice, others on staff are hit/miss at best. The housekeeping staff kinda does... More

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Tillamook, Oregon
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 13 February 2011
1
person found this review helpful

This is by far the worst hotel we have ever stayed at! And between leisure and business we've stayed in a lot of places. Certain things that you expect to find (and that they say they have on their site and in their room booklet) are not available! Linen bag was just the beginning Im afraid. After our 1st night... More

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San Francisco, California
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 24 January 2011
1
person found this review helpful

Adult daughter and I were traveling back through the area and decided to give them a try though we had stayed in a different hotel on our way through town. As soon as we brought out luggage into the room, I turned back the coverlet on the bed (we never use them) and found two yellowed stains on the underside... More

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Oregon Coast
Top Contributor
435 reviews 435 reviews
Reviews in 158 cities Reviews in 158 cities
1,163 helpful votes 1,163 helpful votes
3 of 5 stars Reviewed 28 December 2010
2
people found this review helpful

We have stayed here about six times since my last review in 2007. We always opt for an upstairs suite with full kitchen. These large rooms have obviously been made out of two smaller rooms, as there is a post near the center, but they are comfortable and pleasant. I like the nice, light colored modern furniture. Everything always seems... More

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See 5 more reviews by half-Brit for Springfield
Roseburg, Oregon
1 review
4 of 5 stars Reviewed 14 November 2010

I am a return guest of the hotel and I have been watching the reviews on this site. I have consistently had great service and the room is always great. The staff is wonderful. The room is always clean (I stay at least 3 times per month on business). Kudos to the management and staff of this hotel. Yes, the... More

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Additional Information about Shilo Inn Eugene Springfield

  • Shilo Inn Springfield
  • Springfield Shilo Inn
Address: 3350 Gateway, Springfield, OR 97477
Price range (per night):* S$125 - 227

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Shilo Inn Eugene Springfield
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