This was our third stay there. We truly enjoy the place. We spent a whole week in their 2 bedrooms suite and it was great. Lots of space, quiet and very clean. Staff was very friendly. The hotel is conveniently located next to I5 and about 10 minutes by car from UofO and downtown Eugene. Also nearby, lots of restaurants...
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Reviewed 15 June 2011
We spent two nights in Springfield recently. The first night was at this hotel, and a "suite" room. The suite itself was set up nicely. The two areas were separated with doors so there could be some privacy if shared with others or, as in our case, one person gets up earlier than the other and can escape to the...
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To our valued Guest,
I'm so sorry to hear of your unsatisfactory stay with us. I am glad that you enjoyed your room but your comment regarding our staff’s level service is greatly concerning to me. Thank you very much posting this review so we can know more about your experience. I have shared your comments with our entire front...
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Stayed two nights. Wife was to go into hospital for surgery. She was going to get out second day of our stay. So I tebooked for the second day. I communicated with staff when I paid for second day that my wife would have to come beck to very clean room/sterile. Bed being changed. Well as luck had it she...
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To our valued guest,
Thank you for taking the time to fill out this survey after your stay with us. We do appreciate hearing from our customers, as their comments are vital for us to continue improving our accommodations.
The problems that you mentioned have been brought to the attention of our housekeeping department. While the lack of service you...
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Newer hotel with comfortable rooms and a nice breakfast. Didn't hear the highway at all and it's right out the back of hotel.
Dear Guest,
Thank you so much for taking the time to submit a review about us! We are so glad you enjoyed your stay and we hope to see you again in the future very soon!
Warmest Regards,
Alaina Harrison
General Manager
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I came to stay for work here in the Eugene area, and came upon this place. The service was great, room comfortable and amazing breakfast bar. Who dOesnt like waffles, biscuits and gravy, cereal and fruit juice. I went to work the next day feeling tested, full and ready to attack my day of work. I would recommend this not...
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Dear Guest,
Thank you for commenting on your experience with us! We strive to exceed expectations in our service, cleanliness, and amenities, and it sounds like we were able to do that. I hope you will continue to choose our hotel when staying in Springfield! We look forward to serving you again.
Warmest Regards,
Alaina Harrison
General Manager
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The Hotel was clean and bed was great. It was so nice they accepted my dogs. Very happy
Dear Guest,
Thank you very much for posting a review. We appreciate your support and look forward to your return visit.
Warmest Regards,
Alaina Harrison
General Manger
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Staff was very friendly and helpful, room was quiet, good location with easy access to I-5.
Dear Guest,
Thank you so much for taking the time to submit a review about our hotel. Did you know we are located only a short drive away from Autzen Stadium and Matthew Knight Area as well? If you are ever in town for a sporting event we'll be happy to welcome you back!
Thank You!
Alaina Harrison
General Manager
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we always enjoy staying at quality inn the locatioin is great to all the shopping and resturants plus.
Dear Guest,
Thank you so much for submitting a review about your stay. We are very excited to hear about that you enjoyed your stay with us. We are located near several shopping options for travelers as well as great local and chain restaurants. We look forward to welcoming you back soon.
Thank You,
Alaina Harrison
General Manager
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We have stayed at this property before, and enjoyed it. The staff was very helpful, and pleasant. The breakfast was excellent. Although the property is beside Highway I-5, the rooms are very quiet. Our room was well-appointed and comfortable.
Dear Guest,
Thank you so much for taking the time to submit a review about us! We are so glad you enjoyed your stay. Also, thank you for the kind words regarding our staff. I will definitely make sure they get a chance to see these comments and we hope to see you again in the future real soon!
Warmest...
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Stayed here recently and found the place to be awful and in disrepair. Toilet bowl was COVERED in rust. On waking up in the morning I turned back the covers to see what looked like dried blood on the underside of the comforter. We immediately checked out and I informed the manager of the poor hygiene at the facility. All...
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I’m so sorry to hear your stay with us up to our satisfaction standards. We will always try to not only meet each guests needs and expectations but to exceed them. If you would please contact me so I can discuss your stay in more detail with you, and compensate you for any part of your stay that you feel...
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