Got the parlor suite and the room was enormous. Had a comfy king bed and a pull out sofa. Room was clean and comfortable. Requested a fridge and microwave and a gentleman brought them up at no extra charge. The hotel could use a few updates but everything was clean and service was great. Didn't do breakfast because it was...
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This hotel couldn't have been more accommodating. Ours was an unusual experience in that I made the reservation by phone for my daughter and son as they were traveling. I was able to speak with Cindy in accounting who couldn't have been more helpful in allowing me to set everything up ahead of time. It saved a lot of time...
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Goos location, easy to find, shuttle to the airport. Rooms were clean and comfortable. Staff was very friendly and helpful
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Thank you so much for taking the time to complete a review on Trip Advisor. I am certainly thrilled to learn that your stay was most enjoyable and that you found our staff friendly. I will surely pass on your feedback about the ease of transportation to and from the airport with our van drivers as well as your feedback...
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We had a great time staying here for our anniversary. The rooms spacious, had a nice big flat screen, and the beds are super comfy. The bartenders are very nice and had great suggestions about where to visit. We had a great time there.
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Happy Anniversary. I am thrilled to learn that you enjoyed your recent visit to the Crowne Plaza Pittsburgh Airport Hotel. I am pleased that your enjoyed the amenities of the hotel and found our staff welcoming and helpful in providing suggestions. I will be certain to pass along your feedback to the team.
Thank you once again for taking the...
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Adequate, and better than most reviews stated.
We stayed April 27-28 2012. The room was on the 4th floor and appeared recently renovated. The room was clean, but the temperature was not adjustable, must have been on a master control.
Finishing touch on the renovation appeared rushed in places like the drywall in corners, etc. but this did not affect...
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Thank you for taking the time to share your feedback regarding your recent visit to the Crowne Plaza Pittsburgh Airport. I am sorry to learn that receiving a late check out was difficult to acquire as I am certain that this did not make for a comfortable departure. Thank you for letting me know so that I can share your...
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I wasn't expecting much based on the previous reviews I had read, and as expected the lobby area was definitely outdated. Much to my surprise the hotel room was updated, the bed seemed brand new and was very comfortable. There isn't too much around the hotel at all, but they do offer a complimentary airport shuttle to the airport. I...
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I am delighted to learn that your stay was enjoyable. I am really pleased that you found your room updated and comfortable. Crowne Plaza has the top of the line bedding packages called sleep advantage and I must admit, the beds are dreamy. I am pleased to share with you that our hotel is being fully renovated this year including...
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I recently stayed in this hotel because my boyfriend and I live far apart from each other and roughly once a month we try to meet in the middle to spend time together. We picked to stay at this hotel and we were here for 4 nights. As nice as this hotel tries to seem, it is the worst hotel...
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Thank you for taking the time to write and let me know of your feedback. I appreciate you sharing the need for more microwaves in the hotel and I will certainly address this in the future as we head into renovation. I am pleased to learn that you enjoyed our new TVs which was the first step in updating the...
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Stayed at the Crown Plaza - Pittsburgh Airport for a weekend conference in April 2012. We got a group rate discount being part of the conference, so value wise we were very happy with our stay, had I payed a full rate I may have been a little let down. As reviews here have stated, the hotel is in need...
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Thank you for taking the time to write a review on Trip Advisor regarding your recent stay at the Crowne Plaza Pittsburgh Airport. I am delighted to learn that you found our staff engaging and helpful. I will be certain to share your feedback about our front desk team with our Guest Services Manager.
I am pleased to share that...
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This place is a dump......Do not stay here! This hotel is old and rundown. The bed & pillows are very uncomfortable, old sheets and nasty towels. Location is also terrible.
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Please accept my heartfelt apology for the experience you endured during your recent stay at the Crowne Plaza Pittsburgh Airport. I am truly sorry to hear that your pillows and linens were not comfortable. Please let me assure you that your comments have not fallen on deaf ears. I have shared your feedback with our guest services associates to ensure...
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I've read that a renovation is scheduled for this year, but there aren't signs of it happening yet. I had to take the service elevator to get to the top floor because the elevator's card reader was out of order. The restaurant was closed at dinner time, though I was able to order dinner in the bar. Take a look...
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Thank you for your feedback. I do apologize that your stay was less than perfect. First, I have shared your feedback with the chef and we will update our menus with our dessert offerings so that it is more descriptive of our apple pie offering. I understand how this would be dissapointing and I did receive your feedback yesterday from...
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168 Reviews
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