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The Avalon Hotel and Conference Center

2.5 of 5
16 West 10th Street, Erie, PA 16501 (Formerly Hotel Pure Avalon)
Hotel amenities
The Avalon Hotel and Conference Center
Ranked #25 of 36 hotels in Erie
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119 reviews from our community

    Trip type
Traveller rating
    28
    19
    14
    18
    40
Date Rating
Southington, Connecticut
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 30 April 2013

We had group event organized at this hotel and all of us were staying at the hotel. Staff was very accomodating and helpful. The rooms were nice and had a great view of the downtown. I would stay here again and again and would gladly recommend to my friends and families. Overall our trip was successfull and awesome.

Was this review helpful? Yes 1
New Jersey
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 19 April 2013

I stayed at Avalon Erie while traveling for a group event. The location in downtown Erie is fantastic, access to anything you need is just steps away - shopping, restaurants, etc. Lake is just a walking distance. The rooms are beautiful, and having stayed here 3 times I experienced a variety of different rooms. I stayed in a King suite... More

Was this review helpful? Yes 1
Zach H, Zach Herrick, Director of Operations at The Avalon Hotel and Conference Center, responded to this review
22 April 2013

Loved reading your review! Few things make us happier than hearing from a satisfied guest. Think you'll be able to come back soon? We love seeing a familiar face! Thanks so much for the five-star review, and come back soon. Take care, Zach Herrick, Director of Operations More

Whitefish, Montana, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 18 April 2013

Thank you! Great experience, kind and courteous staff. Clean and spacious rooms. I was here for a great film festival in October. Had a really fantastic time and this hotel helped make it a great trip! I would stay here and day and will again when I return next year!

Was this review helpful? Yes 1
Zach H, Zach Herrick, Director of Operations at The Avalon Hotel and Conference Center, responded to this review
22 April 2013

You're welcome, Adam! We're thrilled to hear that you had such a terrific stay with us, and we appreciate you taking the time to share this experience with others on TripAdvisor. It means the world to us, and we hope to see you again next year! Thank you, and take care. Best regards, Zach Herrick, Director of Operations More

Louisville, Kentucky
Top Contributor
79 reviews 79 reviews
44 hotel reviews
Reviews in 57 cities Reviews in 57 cities
66 helpful votes 66 helpful votes
2 of 5 stars Reviewed 9 April 2013

The Avalon Hotel and Conference Center sits in the heart of Erie's downtown and if you have business there or are taking advantage of Presque Isle or other attractions, the location is optimal. There are a few restaurants and bars nearby and the hotel is right in front of the Erie Playhouse. In addition to its location, the hotel has... More

Was this review helpful? Yes
Zach H, Zach Herrick, Director of Operations at The Avalon Hotel and Conference Center, responded to this review
19 April 2013

I am sorry if you didn't find your stay to be more enjoyable, and was disappointed to read your comments about our hotel. In the past year, we have put a lot of our resources into renovating the hotel, and we're still in the process of updating it—our rooms, primarily. That in mind, we appreciate your feedback and if you... More

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Hagerstown, Maryland
1 review
2 of 5 stars Reviewed 8 April 2013

Issues started from the first day I tried to book this room - we were attending an event at the hotel and really wanted to get a room there. I called there three times over the course of a week and was told each time that they were having computer issues and would call me back - never heard back... More

Was this review helpful? Yes
Zach H, Zach Herrick, Director of Operations at The Avalon Hotel and Conference Center, responded to this review
19 April 2013

I apologize if your entire experience, from the booking process to the actual stay, was less than enjoyable. It disappointed me to hear this, as your satisfaction is always our first concern. As you pointed out though, we were having computer issues. Still, that's no excuse for less than perfect service, and I'll pass along your feedback to the rest... More

Pittsburgh, Pennsylvania
Senior Contributor
47 reviews 47 reviews
9 hotel reviews
Reviews in 21 cities Reviews in 21 cities
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 7 April 2013

This is classic example of you pay for what you get. This hotel was a complete dump. It looks like it has not been renovated since it was open. However the place is spacious and the location is good. If had paid more money to stay I would have been really frustrated however since it was about the half the... More

Was this review helpful? Yes
See 3 more reviews by Greg F for Erie
Zach H, Zach Herrick, Director of Operations at The Avalon Hotel and Conference Center, responded to this review
9 April 2013

Hi Greg, Given how much care we put into our hotel, especially over the past few months with renovations, I was sincerely let down to read your comments. I can assure that we have put a lot of time and energy into updating the hotel over the past few months, so it was especially surprising to read this. Perhaps the... More

Senior Reviewer
6 reviews 6 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 5 April 2013

Outdated, their pics on their website are misleading. We got a bad feeling since the moment we walked in. We were greeting by this young, nice lady, but she was not even wearing a uniform, not even a decent attire, she wore a "t-shirt". The hallway was very dirty and messy. We got so scare when we got to the... More

Was this review helpful? Yes
Zach H, Zach Herrick, Director of Operations at The Avalon Hotel and Conference Center, responded to this review
9 April 2013

Hi there, I am sorry to hear that you did not find your stay with us to be more relaxing and enjoyable. We've put a lot of care into every aspect of our hotel, and it concerned me to hear about your experience. We ask that our workers remain in uniform during all times, and I'll look into what happened... More

Chicago, Illinois
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 April 2013

Went to Erie, PA to attend a seminar whose venue was the Avalon Hotel's Conference Center. The hall was very spacious and well lighted. The hotel rooms were clean and smelled fresh. I really liked how they keep a 6 plug adapter near the bed, so I didnt have to unplug the alarm clock and lamp to charge my phone... More

Was this review helpful? Yes 3
Zach H, Zach Herrick, Director of Operations at The Avalon Hotel and Conference Center, responded to this review
5 April 2013

Thanks for the five-star recommendation! That six-plug adapter definitely makes a difference––glad you appreciated it. You've hit upon everything we aim for, and hopefully, we'll get the chance to welcome you back the next time you're in Erie! Take care, Zach Herrick, Director of Operations More

Addison, Illinois
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 April 2013

Great hotel with nice hall and meeting areas, friendly staff with great service. The hotel has nice size rooms with nice big windows, had great night sleep. Walking distance to lake and light house. Staff helped out with all the requirments for our meeting setup in the hall. The mager or owner was very friendly as well. Great stay.

Was this review helpful? Yes 2
Zach H, Zach Herrick, Director of Operations at The Avalon Hotel and Conference Center, responded to this review
3 April 2013

Thanks for the stars, Tom! We're happy to hear that great service, nice rooms, and a perfect location made your experience a positive one. We hope to see you the next time your travels bring you to Erie! Your group was wonderful, and we appreciate the recognition of our hard work to make your stay more enjoyable. Until then, take... More

Chicago, Illinois
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 April 2013

It was a good deal. Staff was friendly and exceeded our expectations with their service. We needed extra chairs, stage tables, pillows, and comforters for our 3 day stay. The owner himself and his professional staff personally aided us in all of our needs. Highly recommended place that continuously getting better.

Was this review helpful? Yes 3
Zach H, Zach Herrick, Director of Operations at The Avalon Hotel and Conference Center, responded to this review
3 April 2013

Thanks for the five-star recommendation! I can't begin to express how much we appreciate your kind words, and I look forward to sharing them with the rest of the team. Think you'll be back again soon? We hope so! Until then, take care. Best regards, Zach Herrick, Director of Operations More

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Additional Information about The Avalon Hotel and Conference Center

Also Known As:
The Avalon Hotel Erie
The Avalon Hotel
Avalon Hotel Erie
Address: 16 West 10th Street, Erie, PA 16501 (Formerly Hotel Pure Avalon)
Region: United States > Pennsylvania > Erie
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #25 of 36 hotels in Erie
Price range (per night): S$104 - 232
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
The Avalon Hotel is, without exception, a luxurious conference quality hotel. Located in the heart of downtown Erie, our exquisite ballrooms & smaller private rooms will accommodate 20 to 1000 for showers, concerts, receptions, conventions, meetings & much more! Whether you are looking for a modern traditional wedding, daily meetings with custom menus or overnight accommodations the Avalon is the place to be. ... more   less 
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