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Hilton Garden Inn Hershey, Hummelstown Reviews

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All 4 Hummelstown hotels

Hilton Garden Inn Hershey

3.0 of 5
550 East Main Street, Hummelstown, PA 17036
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Hilton Garden Inn Hershey
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Ranked #3 of 4 hotels in Hummelstown
4.0 of 5 stars 140 Reviews
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140 reviews from our community

    Trip type
Traveller rating
    65
    50
    16
    8
    1
Date Rating
Jackson, United States
1 review
“Disappointed”
3 of 5 stars Reviewed 17 June 2013 NEW

My overall experience at the Hilton Garden Inn was disappointing. Not at all what I expected after spending the entire day at Hershey Park with the kids. I don’t expect to hear the outside door slamming in the morning or smell a stale odor in the room and the poor customer service from the waitress. After eating my breakfast for... More

Review collected in partnership with Hilton Garden Inn

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Emily D, Portfolio Reputation Manager at Hilton Garden Inn Hershey, responded to this review
19 June 2013

Aanzbruna B, Thank you so much for taking the time to share your reflections about your visit with us. We pride ourselves on providing great service and a comfortable environment and very much rely on our fantastic guests to help us improve. I am pleased that you were able to enjoy Hershey Park. Please accept my sincere apology that certain... More

Senior Reviewer
8 reviews 8 reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
“Excellent hotel for our stay at Hershey”
5 of 5 stars Reviewed 15 June 2013 NEW via mobile

The staff/service is friendly and courteous. We had free use of the business computer room and printer which is very helpful and convenient! The lobby, pantry, and dining area is very nicely furnished, clean, and inviting. Hotel and rooms are very clean, clean, comfortable and new. Breakfast is from 7am - 10am and costs approximately $10 or so per person.... More

Was this review helpful? Yes
Emily D, Portfolio Reputation Manager at Hilton Garden Inn Hershey, responded to this review
17 June 2013

tangotaco, Thank you for sharing your comments about your recent stay with us. I am pleased that your visit was so pleasant and relaxing and that we were able to enhance it with the service and amenities that you experienced. We look forward to welcoming you back again soon. Enjoy today! Emily P Dailey Portfolio Reputation Manager More

North Haledon, New Jersey
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
“Fun trip to HersheyPark”
4 of 5 stars Reviewed 13 June 2013 NEW

We stayed at the Hilton Garden Inn in Hummelstown, Pa. for a long weekend trip to Hershey Park.The Inn was conveniently located to stores, restaurants, Outlets, and of course Hershey Park and ChocolateWorld. It was very clean and the manager was extremely helpful with both information and quick and easy check-in. We arrived late in the evening and our 2... More

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Emily D, Portfolio Reputation Manager at Hilton Garden Inn Hershey, responded to this review
17 June 2013

Arlene, I am pleased that you and your family were able to stay with us during your recent trip to Hershey Park. I am glad to learn that you had fun while you were here. I am pleased that the convenience of our hotel and the amenities such as the refrigerator and microwave, breakfast, and the pool helped to enhance... More

Mullica Hill, New Jersey
Contributor
16 reviews 16 reviews
14 hotel reviews
Reviews in 11 cities Reviews in 11 cities
6 helpful votes 6 helpful votes
“hummelstown pa”
5 of 5 stars Reviewed 4 June 2013

got a nice king room with a view down the hillside, room was large and clean. people were very pleasant and helpful. walking distance to food and and drink. Local high school in walking distance provided some sports entertainment on this business trip. only very minor thing I would improve is more tv channels but most hotels have about the... More

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Emily D, Portfolio Reputation Manager at Hilton Garden Inn Hershey, responded to this review
10 June 2013

Freq T, Thank you for taking the time to share your experience. I am pleased that the location of the hotel was convenient and also gave you the chance to get out and enjoy the local area. We look forward to welcoming you back again soon. Enjoy today! Emily P Dailey Portfolio Reputation Manager More

Cedar Knolls, United States
1 review
“Hershey Soccer Stay”
5 of 5 stars Reviewed 3 June 2013

The accommodations, amenities, staff and overall experience was great we enjoyed ourselves immensely! It was very close to Hershey Park and close to many other points of interest! We look forward to visiting again!

Review collected in partnership with Hilton Garden Inn

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Emily D, Portfolio Reputation Manager at Hilton Garden Inn Hershey, responded to this review
10 June 2013

Michele T, Thank you for sharing your reflections about the hotel. I am pleased that you were able to join us for your recent visit to Hershey Park. It is great to know that our staff and amenities helped to make your stay more enjoyable. We hope to welcome you back next time you are in Hershey. Enjoy today! Emily... More

NOLENSVILLE
Contributor
12 reviews 12 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“Clean, Quiet and Close to Everything”
4 of 5 stars Reviewed 23 May 2013

We had a great experience here. The room was clean. The lobby was nice-very open and clean. The staff was personable and professional. We lucked out and were on the end of the hall, so it was Very quiet. We were there to enjoy the Hershey Spa and Hershey Park. We could get to both with in 5 minutes. I... More

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Emily D, Portfolio Reputation Manager at Hilton Garden Inn Hershey, responded to this review
28 May 2013

Karen, I am pleased that you were able to join us for your recent visit to Hershey, we certainly hope you enjoyed the Spa and Park! Thank you for taking the time to reflect about your visit. We look forward to welcoming you back again soon. Enjoy today! Emily P Dailey Portfolio Reputation Manager More

Elmore, United States
1 review
“Couple”
5 of 5 stars Reviewed 20 May 2013

On my first day there the young man at the counter saw that we brought our bikes and he went out of his way to tell me about a bike trail and gave me directions. It made me fell good that he took his time without being prompted.

Review collected in partnership with Hilton Garden Inn

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Barbara L, Manager at Hilton Garden Inn Hershey, responded to this review
22 May 2013

Thank you so much for your kind comments about your recent stay with us. It is our goal to provide a clean comfortable guest room and great customer service for every guest. It is so nice to hear that you were pleased by our efforts. I hope you'll come and stay with us again soon and stay a bit longer... More

Contributor
13 reviews 13 reviews
3 hotel reviews
Reviews in 9 cities Reviews in 9 cities
1 helpful vote 1 helpful vote
“Ok hotel.”
3 of 5 stars Reviewed 17 May 2013 via mobile

Beds were very hard, room was clean. Staff was great. Had an issue with some bugs in our room, but we were relocated promptly, and received free breakfast for our trouble. Good location, close to Hershey Park, easy highway access.

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Barbara L, Manager at Hilton Garden Inn Hershey, responded to this review
21 May 2013

Thank you for your comments about your recent stay with us. It is our goal to provide a clean comfortable guest room and exceptional customer service for every guest. The Garden Sleep System bed does feel firm at first, but it is adjustable to individual comfort levels, and I hope after you moved rooms, you discovered the instructions card and... More

Bend, United States
1 review
1 helpful vote 1 helpful vote
“our wonderful stay”
5 of 5 stars Reviewed 17 May 2013

We had driven from Cleveland to Hershey to see Chocolate world. Long day on road after fitting in a detour to see Flight 93 memorial in Shanksville. When we arrived at hotel we were impressed with its beauty and serenity of setting. Accommodations were excellent and staff very friendly and helpful. Only regret is not being able to stay longer.... More

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
Barbara L, Manager at Hilton Garden Inn Hershey, responded to this review
21 May 2013

Thank you so much for your kind comments about your recent stay with us. It is our goal to provide a clean comfortable guest room and great customer service for every guest. It is so nice to hear that you were pleased by our efforts. I hope you'll come and stay with us again soon and stay a bit longer... More

Saratoga Springs, New York
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
“Ok, but would not stay here again”
3 of 5 stars Reviewed 3 May 2013

This hotel is in a great location, lobby was very nice, small lovely pool. We had a few issues: our room on first level was very loud. Kids running up and down hall, loud, virtually no soundproofing. Some noise expected as we were on ground level and you get more foot traffic, but it was a bit much. Bathroom door... More

Was this review helpful? Yes 1
chuck b, Front Office Manager at Hilton Garden Inn Hershey, responded to this review
4 May 2013

I am sorry to hear that your stay with us was not up to your expectations. I have already addressed the issues of your room wtih the Executive Housekeeper and I will be looking at the other problem areas today. We were very busy that weekend and the food does go quickly out of the pantry with our guests on... More

 
 
Hilton Garden Inn Hershey
Hilton Garden Inn Hershey
4.0 of 5 stars 140 reviews
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Additional Information about Hilton Garden Inn Hershey

Also Known As:
Hilton Garden Inn Hershey Hotel Hummelstown
Hilton Garden Inn Hershey Hotel
Hilton Garden Inn Hummelstown
Hilton Hummelstown
Hummelstown Hilton Garden Inn
Hummelstown Hilton
Address: 550 East Main Street, Hummelstown, PA 17036
Phone Number:
Region: United States > Pennsylvania > Hummelstown
Amenities:
Business Centre Fitness Centre Free High-Speed Internet Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 4 hotels in Hummelstown
Price range (per night): S$213 - 470
Hotel Class:3 star (3*)
Reservation Options:
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Hilton Garden Inn Hershey
550 East Main Street
Hummelstown, PA 17036
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