The hotel from first look seems old, horrible and in a need of a revamp but once indoors it's completely different. The reception area is grand and many staff around which are very helpful. The rooms are spacious and very clean and the bed was comfy. The breakfast is buffet style and caters for all. I'd recommend going back, as... More

Okay, so I am Diamond HH member, regular user of Hilton T4. Thought would try here for a change and watch some planes :) Used the Hoppa Bus to get there, later found out you can use local buses for free from Central Bus station. We used bus on way back, stop right outside hotel, use buses: 111, 105, 140,... More

The hotel was built in 1972 and looks like it - functional cement construction, early post-modern, not the current taste at all. But it's a fine example of its time, so never mind. The rooms are small, breakfast is not included, and neither is wifi (which seemed to be true of all the LHR perimeter hotels) and it was impossible... More

On first impressions the Renaissance at Bath Road, Heathrow looks dated. It has a large and spacious lobby, the rooms are a little dated, but immaculate, The welcome we received was by far and away the nicest we have had, when booking in, for years! Thank you Vikram. We were given a room overlooking the runway ( the rooms are... More

I dont stay at Heathrow much these days, but had the misfortune to need to stay this week. There was a sense of deja vu as I have stayed in this hotel many times over the years. It seems that the only thing that has changed are the prices. This hotel would be like meeting up with an old lover... More

I wasn't planning to return to this hotel because of the high cost and unwelcoming reception staff and dated rooms with problems. However I followed my own advice and since I was able to get a reasonable price, I decided to try it once again. Knowing that the concierge staff probably was still there and would take care of me,... More

Well what can i say about this place. We booked a month in advance requesting runway views and paying the required charges etc, only to be told on check in that the rooms are not guaranteed. We even rang on the morning of arrival and confirmed all the arrangements. There are posters in all the hotel lifts advertising "guaranteed airport/runway... More

The hotel is is easily reached from terminal 3 using the hoppa bus service for which you have to pay- no free hotel van service. Room and food were perfectly good and the staff was pleasant My main gripe is that they charge for wifi - 15 pounds per day and 2 pounds for some small fraction of a day.... More

Hotel very well organised but huge and corridors are very very long with no seats to rest anywhere. Luckily I had my wheelchair with me as it would have even a struggle otherwise. the room was clean, bathroom tired and grout could do with renewing, nice towels though. We I'd mention we had wheelchair but was given a room where... More