The rooms are quiet large and the spa is great but the place is tired, old and run down. If you are a light sleeper than this isn't the place for you. The walls are paper thin, we can hear neighbors turning the taps on and off and hear them in the spa. There is also a train line right... More

Good value, friendly service, good food but generally looking a bit tired

My husband and I stayed at the Willows one night. As we were visiting elderly relatives in the area we weren't looking for anything fancy but comfortable and affordable. We booked a double room but I think we were upgraded because the room seemed much larger than we expected and we had a huge spa bath. The bed was comfortable,... More

I stayed here on a business trip and was very disappointed. I had checked trip advisor reviews before booking so had certain expectations. Yes, the room was large, and there was a flat screen tv, but most hotels have them now and it wasn't really a feature for me. What I was really disappointed about was the unpleasant smell in... More

Spent four nights here on an unexpected trip. The staff made room for me when I rang and I enjoyed a room overlooking the pool. I had many taxi rides which the staff very obligingly rang for. The staff was super pleasant. The dining room food was great too. I look forward to returning here. Just one note: I found... More

What striked me about this motel was the exceptional customer service, the receiption staff took initiatives at calling a taxi for us and showing us our rooms. Bed rooms are clean and cozy with good amount of natural lighting, furnished with a flatscreen TV and very soft beds. In the bathrooms they have wall units that dispenses everything from hand... More

Stayed in ground floor family rooom for 3 adults and one child. Plenty of room with door opening onto tropical garden area leading to pool. Had room service which was great with the chef catering especially for our 3 year old granddaughter. Staff at reception were friendly and obliging. Would certainly stay there again as the garden setting is more... More

Reception was excellent. I needed a place in an emergency and they couldn't of been more helpfull,.Even though they were nearly booked out for the 2nd night they found a room for me. The rooms were clean, bed was lovely and comfortable. 1st floor rooms have a balcony which overlooked a lovely tropical garden.

Our reasoning for coming here was for the Melbourne Victory Football match on new years eve. We drove from melbourne to gosford, staying for one night at the quest in Wagga Wagga. the quality was very good and I enjoyed our stay for 2 nights, although the trains at the back of the hotel were a bit loud. The spa... More