I was actually not sure what to expect when I have booked the hotel as there's alot of mixed reviews for this hotel. However, the convenience to the mall is the main selling point that I have decided to book the hotel.
The hotel didn't turned out as bad as I have thought.My room had the renovated bathroom which looks...
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I have stayed here twice and both times were excellent, and I'm sure I'll be staying again! The room was very clean, beds were very comfortable, the room had a fridge which was great, lots of towels in the bathroom, and the staff at the desk are very pleasant and nice. I have also been to this hotel for 2...
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My daughter and I stayed one night while returning from a local graduation and in anticipation of a shopping day the next morning.
Front desk staff were outstanding. Very quick check in, very friendly.
Parking: lots of it and close.
Room: Nicely appointed, comfortable beds, solid working Wifi, great TV choices.
We did not use the workout facilities though as...
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Dear Guest,
Thank you for all of your excellent feedback. I really appreciate the kind words. I was very happy to see that check-in went well and that you enjoyed our guest room (and expanded WIFI access) a great deal. Thank you for your feedback regarding our new bathrooms. I must say, you are in the minority when it comes...
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Quick overnight stay with family. It was easy to get to, clean, comfortable, has strong free wifi, nicely renovated bathrooms and a great breakfast buffet, even if the wait service was a little lacking. I had to ask someone to get us drinks after sitting for 10 minutes. Just a heads up if you are traveling into Philly, we thought...
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Dear guest,
Thank you for taking the time to write about your experience at the Crowne Plaza Valley Forge. It is always nice to get such positive feedback especially related to such key areas as cleanliness and food quality. We're very pleased that you liked the new bathrooms...we spent a great deal of money on them to make sure they...
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I recently returned to Crowne Plaza after a relatively disappointing stay last time and was pleased with my stay this time. The renovated bathrooms look great and the staff seemed to take a genuine interest in ensuring my stay was a good one. Beds are very comfortable and room clean. Strong wifi signal in the room is nice.
Reviewed 3 October 2011
Dear Guest,
Thank you for your comments about your recent stay here at the Crowne Plaza Valley Forge. More importantly, thank you for returning...we appreciate your business very much. I am thrilled that you liked our new bathroom upgrades as we invested quite a bit of money in them to ensure our guests' satisfaction. Most of all, I wanted to...
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Clean, beautiful hotel. Large sized bed. A stone's throw away from KOP mall. Will come back. They have a pool too but we could not go.
Dear Guest,
Thank you for having been our guest recently. We appreciate your business a great deal. Thank you as well for taking the time to write such a positive review. I am pleased to know that we exceeded your expectations and that you will return in the future. I was especially pleased to see your comment about the hotel...
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We had a great experience at the Crowne Plaza. The staff were very helpful and friendly. The sleeping rooms are clean and decent sized. Meeting space and ballrooms are great. Location is perfect. Would highly recommend this property for business or pleasure.
Dear Ms. Dean,
Thank you very much for your kind remarks about my team and your stay with us. We appreciate your business and always look forward to your visit. I hope you know how much my team really enjoys when you are here.
Thanks again for taking the time to write a review. We appreciate it a great deal!...
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What matter's most to you when you check into a hotel?
For me, it is cleanliness, a comfortable bed and quiet rooms so that I can sleep, and a nice shower with hot water and good pressure.
Well, this hotel didn't really have much of any of that. The walls are paper thin. I could hear people's conversations in the...
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Dear guest,
Thank you for taking the time to write about your recent stay with us. Under the circumstances, I really appreciate your nice comments about my staff being incredibly accommodating and sweet. We do have a great team of professionals who seek nothing but complete satisfaction from each of our guests, every visit. I do apologize about the bathroom...
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Out of all the hotels I have been to in the King of Prussia area, the Crowne Plaza is the best. They are very accomadating and helpful. By far the Crowne Plaza is my favorite place to stay in King of Prussia. Best place in town no matter the occasion, business to pleasure or even to house events and conferences....
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Dear guest,
I cannot thank you enough for your amazing review!! We strive to have all of our guests feel like family while they are here as there is no request we do not work extremely hard at accommodating! It was a pleasure for our team to take care of you on your recent stay....we can't wait until your next...
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The bar and restaurant were open until 11 and 10 pm and hotel lobby was nice, rooms were fair and comfortable. Good buisness center and nice breakfast buffet. It was fairly expensive but a good value.
Dear guest,
Thank you for taking a moment to write about your recent visit to my hotel. I appreciate the positive comments about our food & beverage operations as well as our business center. I do apologize if our bathroom construction was an inconvenience at all. We are moving rapidly through a complete makeover of our bathrooms. When finished we...
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