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Westfield Inn & Suites

2.0 of 5
2929 Hempland Road, Lancaster, PA 17601
Hotel amenities
Westfield Inn & Suites
Ranked #38 of 38 hotels in Lancaster
2.0 of 5 stars 17 Reviews
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17 reviews from our community

    Trip type
Traveller rating
    0
    3
    0
    2
    12
Date Rating
East Stroudsburg, Pennsylvania
Contributor
12 reviews 12 reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 12 May 2012
1
person found this review helpful

My wife and I returned to the Inn for our 3rd trip since our initial review and have read several derogatory comments since our first visit which prompts me to write this follow up review.We've never seen an issue with security or witnessed any customer service problems ( in fact we left something behind on our initial visit that the... More

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See 3 more reviews by dutchboy44 for Lancaster
Boston, Massachusetts
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 April 2012
1
person found this review helpful

When we arrived, the room wasnt what we had expected. There was a bad smell in the room, the sofa looked like it hadnt been cleaned in months, the bathroom ceiling looked like it was about to fall, the bathroom floor disgusting. Seeing that there was about only 2-3 cars parked outside of the this 40+ room hotel(we now know... More

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Hamilton, New Jersey
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2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 10 March 2012 via mobile
2
people found this review helpful

Stains on the box spring and bathroom ceiling. Terrible odor in room and no insulation between walls, I could hear everything in next room. HORRIBLE EXPERIENCE. Stay away. Pay a little more to feel clean.

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Pennsylvania
Senior Contributor
48 reviews 48 reviews
Reviews in 17 cities Reviews in 17 cities
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed 29 November 2011 via mobile
2
people found this review helpful

If you stay in this filthy, smelly, moldy hotel you will be shocked that anyone could run a hotel this poorly. Rooms are beyond dirty with stained carpets and bedding, mold is found throughout the hotel. Police are regular visitors due in part to clientele and persistent robberies of guests property. Hotel management and staff are rude, nasty and incompetent.... More

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Smithville Flats, New York
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 15 October 2011
3
people found this review helpful

We stayed here on Oct 8th 2011. Supposed to be nonsmoking but you can smell stale smoke in the nonsmoking section of the hallways. We got into our room and the first thing we saw was the toilet was never cleaned, really disgusting-rest of bathroom clean but they totally ignored the toilet. Tried calling the front desk several times, no... More

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DC Area
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 12 October 2011
3
people found this review helpful

We stayed this past weekend, and was given a room with a non-working phone and non-working tv. The manager insisted he come in and try and fix it, and told me to just keep pushing the cable tv cord into the wall from time to time. I finally got him to agree to give us another room - and the... More

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Bethlehem, Pennsylvania
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 14 August 2011
4
people found this review helpful

Go somewhere else! It was awful. We got two rooms next door to each other for our families. Neither door card worked properly and the guy at the front desk insisted we were using our key cards wrong but we could just leave the door's deadbolt locked to prop the doors open if we were leaving?!! Then he said he'd... More

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Sterling Heights, Michigan
Senior Reviewer
8 reviews 8 reviews
Reviews in 4 cities Reviews in 4 cities
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed 6 August 2011
3
people found this review helpful

Paid $105 per night for 3 night stay. Should have been half that for the value received. Room locks were faulty and we could only use key card half the time. Room was in need of repair big time. We had to ask for bathroom light to be replaced. Carpet was in need of replacement. Breakfast consisted of two cereals,... More

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East Stroudsburg, Pennsylvania
Contributor
12 reviews 12 reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 25 July 2011
2
people found this review helpful

After reading several derogatory reviews I decided to take a chance anyway, as the hotel was right down the street from our dinner theatre. I'm glad I did as it was a pleasant surprise. The service was excellent ( the manager actually offered to help with our bags - immediate response to extra pillows and towels ). The room, while... More

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See 3 more reviews by dutchboy44 for Lancaster
Lancaster, Pennsylvania
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 8 September 2010
3
people found this review helpful

Please, do yourself a favor and do not stay at this place - a complete dump. The manager at the front desk is extremely rude, abrasive and without a doubt the most unprofessional man we have met. The rooms were filthy, old, dusty, stained and look like they were never cleaned. Food was terrible. Beds were terrible to sleep in.... More

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Additional Information about Westfield Inn & Suites

  • Westfield Hotel Lancaster
Address: 2929 Hempland Road, Lancaster, PA 17601
Price range (per night):* S$72 - 127

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