We called the hotel directly May 8 to book for an unexpected May 9 stay for a funeral. Betty on the phone was wonderful, and was happy to coordinate adjacent rooms with our other family. The location, price, staff, ammenities, and cleanliness all exceeded our expectations. Free breakfast and wi-fi were particularly appreciated. Seemed like this would be a good... More

construction /renovation project seems needlessly uncontrolled in lobby area. Rooms were clean, but overpriced a bit. Breakfast ("free"/included) was better than the average free lobby fare. The cinnamon rolls were remarkably better than average. large screen TV in our room was non functional. Bathrooms clean and spacious. Parking was "adequate" but at $250/night for Holiday Inn, being charged $14 for... More

We stayed in this place recently and we liked it. They are undergoing renovation in the lobby and this is probably why they have deals on Hotwire. They have a parking and it costs extra. Check in was fast and the front desk staff were decent and nice. The room was spacious enough for us. The rooms. linen and towels... More

Not the typical Holiday Inn Express experience. People loud in hallways late at night, is near night life, but seemed to be teenagers. Front desk has cameras everywhere, but apparently doesn't care. Breakfast was missing all the usuals an hour before ending. No biscuits, no rolls, no assuage, no eggs. Room was full of people, staff either didn't care or... More

I was very happy with my stay. When I first checked in and went to my room wasn't too happy with the view but luckily the front desk attendant Frank called and was able to switch my room to a corner room with 2 windows. I was in town for a Pittsburgh Penguins game and the hotel was the perfect... More

Rooms very comfortable for 5 adults and 2 children. Breakfast tasty and fresh. Staff friendly and helpful. Cheapest, best find in downtown Pittsburgh. The staff allowed us to park 2 vehicles and only charged us for one. We were in town to visit my sick father in law and the staff just made the whole trip that much easier. The... More

Our family returned from a trip to Pittsburgh last week for Easter vacation. What drew us to the HIE was the location, free breakfast, parking and shuttle service. They are remodeling the lobby so that area was half boarded up but the staff was attentive to our needs. We were given a 5th floor room on the corner, so we... More

The staff was extremely nice! Great Place! I would definitely recommend. Great acces to the bars and city. Free shuttle to pick drunk butts up. Went there on St Pattys day and had a fantastic experience. The bar that's kind attaché to the hotel kinda sucked but what are ya gonna do?

Bad - We were told the hotel gave discounts to UMPC patient families. My mother had major surgery. We stayed in this hotel several years ago. The surgery turned out to be much longer than expected. We were exhausted! When hubby checked in, he was told we couldn't get the discount because we hadn't called in advance to tell them... More