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Quality Suites

2.5 of 5
700 Mansfield Ave., Pittsburgh, PA 15205 (Formerly Greentree Suites)
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Quality Suites
Ranked #59 of 67 hotels in Pittsburgh
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124 reviews from our community

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Traveller rating
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Date Rating
Westerville, Ohio
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 21 May 2013 NEW

It was late and we were tired and I had already booked this place sight unseen...well..it wasn't dirty but we wouldn't lay our luggage down anywhere except on the counter...the bed was just terrible. We were in "suite" 412 and it is in dire need of an entire overhaul starting with the carpeting that was stained beyond belief and then... More

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See 3 more reviews by Caroleeluberto for Pittsburgh
Columbus, Ohio
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 21 April 2013

I've stayed here twice in the past 6 months, both times I asked for a first floor smoking suite. The first time I was assured this would be fine over the phone twice, arrived at hotel, no first floor suite available. I arrived around 5pm and had to wait over an hour for the room to be cleaned, at least... More

Was this review helpful? Yes 1
See 2 more reviews by RickG668 for Pittsburgh
QualitySuitesPgh, General Manager at Quality Suites, responded to this review
24 April 2013

Dear RickG668, I do apoligize you did not get the room you requested before arriving. We do have a limited number of smoking rooms at the hotel. We are the only hotel in the Greetree area that have smoking rooms left. Pots and pans are available upon request now, this is also stated on our Choice Hotels website. You should... More

Upstate NY
Senior Reviewer
7 reviews 7 reviews
Reviews in 3 cities Reviews in 3 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 1 April 2013

First the positives: The staff is excellent, and when I called to confirms late arrival, I was able to talk with an actual person at the hotel, not a call center. Big plus. Checking was efficient and fast. Each room is in its own little "townhouse" which is fun. The suite itself was adequate, but had some issues. The bed... More

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QualitySuitesPgh, General Manager at Quality Suites, responded to this review
7 April 2013

Dear BehindTheCamera, Thank you for your recent review! I will make sure housekeeping is aware of your situation with your room. We have been working on a Deep Cleaning Program/Preventative Maintenance Plan but not all of the rooms are complete and this will be an endless battle with guests who stay on a long term basis. We hope the next... More

Erie
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 14 February 2013 via mobile

Room badly needed updated & repairs. Very dirty, floor not cleaned, garbage cans not emptied. Used condom wrappers found upon arrival. Found 3 live stink bugs through room, called front desk, said not much they can do. Also found dead flys. Tub had mold around edges. Overall WILL NOTstay again.

Was this review helpful? Yes 2
QualitySuitesPgh, General Manager at Quality Suites, responded to this review
16 February 2013

Dear Kmp1234, I do sincerely apologize you did not have an enjoyable stay here at the Quality Suites. I am going to speak with both the front desk staff and housekeeping staff regarding the issues you had. I hope you will give us a second chance the next time you are in Pittsburgh! Sincerely, Jennifer Yocum General Manager More

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Pittsburgh, Pennsylvania
Contributor
12 reviews 12 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 23 January 2013

We stayed here at the Quality Suites this past Saturday. While we live in the general area we decided to stay "in town" after an annual gathering of a club we're involved in. I have to say that the hotel is due for a facelift, all of the furnishings in the room are outdated and old. The desk chair had... More

Was this review helpful? Yes 3
QualitySuitesPgh, General Manager at Quality Suites, responded to this review
25 January 2013

Dear 1V-MANI, Thank you for your review! Our staff has put in an effort with cleaning the rooms and positive interaction with our guests. I hope if you decide on another getaway that you choose our hotel in the future. Sincerely, Jennifer Yocum General Manager More

Pittsburg, Texas
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 20 January 2013

A friend and I flew to Pittsburgh to for a concert and needed an affordable place that we could just crash for a couple of nights. The time we did spend in the room it was bitter sweet. It was a cool place, like your own little appartment with ammenities like a fridge, counter, stove, microwave, ect, but it was... More

Was this review helpful? Yes 2
QualitySuitesPgh, General Manager at Quality Suites, responded to this review
21 January 2013

Miranda M, Thank you for your review! I will address the concerns you had with our housekeeping department. I am glad to hear you enjoyed our complimentary breakfast and shuttle service. We hope to see you again in the near future! Sincerely, Jennifer Yocum General Manager More

Senior Contributor
25 reviews 25 reviews
4 hotel reviews
Reviews in 14 cities Reviews in 14 cities
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed 19 January 2013 via mobile

Room was outdated - fine, but also not clean- not fine. I made the mistake trying to charge my phone and found mounds of dust, cobwebs, and even some dead bugs behind the nightstand. The free breakfast was sparse and the room it was in was pretty gross. The location was also not good for visiting sights in Pittsburgh. The... More

Was this review helpful? Yes 1
QualitySuitesPgh, General Manager at Quality Suites, responded to this review
21 January 2013

Dear LadyPacc, I am sorry to hear you were not happy with your recent stay. I will bring these concerns to our housekeeping department. The traffic in Pittsburgh does get backed up at times. In future please remember to take advantage of our complimentary shuttle service. We appreciate your feedback. Sincerely, Jennifer Yocum General Manager More

Springfield, Massachusetts
2 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 January 2013

I stayed here for a conference I was attending in downtown Pittsburgh and had the luxury to stay in Pittsburgh a few extra days with my wife. The hotel was right in our price range and boy were we surprised with all of the amenities. Our suite had a full kitchen, that's right a kitchen similar to what you would... More

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QualitySuitesPgh, General Manager at Quality Suites, responded to this review
4 January 2013

Dear Corp101, Thank you for the positive review! Most guests are happy with the full kitchens we have in each suite. I hope you can return in the summer time to enjoy our outdoor basketball court and outdoor pool! We look forward to having you stay with us in the future! Sincerely, Jennifer Yocum General Manager More

San Jose, California, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 26 December 2012

We were on our way to the Hampton Inn up the street but we drove by this Quality Inn and noticed that the rooms looked like cabins. This intrigued us so we decided to give it a try. We were happy to find that this is a pet friendly lodging as we were traveling with two dogs. The room was... More

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QualitySuitesPgh, General Manager at Quality Suites, responded to this review
11 January 2013

Dear Albyati, Thank you for the positive review! I am glad you took the chance and stayed with us. We are a pet friendly hotel and those are hard to come by anymore. Most of our guests are surprised by our full kitchens and spacious rooms. We look forward to you staying with us in the near future. Sincerely, Jennifer... More

new orleans
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 11 December 2012

Whenever I go to Pittsburgh I stay at the Quality Suites, which, in total would be at least 6-7 weeks worth of days. I have ALWAYS found this property a very good choice in the south Pittsburgh (Greentree) area. The hotel, while not the newest on the planet, is always well kept, clean with an extremely knowledgable, personable and efficient... More

Was this review helpful? Yes 1
See 3 more reviews by rwhubert for Pittsburgh
QualitySuitesPgh, General Manager at Quality Suites, responded to this review
13 December 2012

Dear rwhubert, Thank you for being a loyal guest here at Quality Suites. We appreciate the positive review! Our staff is working hard to make improvements. Yours In Hospitality, Jennifer Yocum General Manager More

 
 
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Additional Information about Quality Suites

Also Known As:
Quality Hotel
Quality Inn Pittsburgh
Quality Hotel Pittsburgh
Quality Suites Pittsburgh
Address: 700 Mansfield Ave., Pittsburgh, PA 15205 (Formerly Greentree Suites)
Region: United States > Pennsylvania > Pittsburgh
Amenities:
Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Kitchenette Pets Allowed Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #59 of 67 hotels in Pittsburgh
Price range (per night): S$131 - 159
Hotel Class:2.5 star (2.5*)
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