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Comfort Inn & Suites Pottstown Reviews

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Comfort Inn & Suites Pottstown

2.5 of 5
99 Robinson Street, Rt. 100 & Shoemaker Road, Pottstown, PA 19464
Hotel amenities
Comfort Inn & Suites Pottstown
15 traveller photos
Ranked #1 of 5 hotels in Pottstown
3.5 of 5 stars 59 Reviews
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59 reviews from our community

    Trip type
Traveller rating
    20
    21
    7
    5
    6
Date Rating
Phoenix, Arizona
1 review
“Clean rooms and nice staff!”
5 of 5 stars Reviewed 16 May 2013 NEW

I have been on a 3 week business trip and this hotel was recommended by my coworker at DOW chemical. Nice hotel. I had a king room and it sufficient. The staff was very nice here. I was truly surprised. You don't normally expect this at these hotels but the evening manager was a pleasant person. Overall a good stay!

Dawn C, Director of Sales at Comfort Inn & Suites Pottstown, responded to this review
20 May 2013

Dear Alice P - I would like to thank you so much for your excellent remarks regarding our team and property. I am so pleased that we were able to exceed your expectations and show you what we are about! We look forward to again earning your business in the future. Warmest Wishes, Dawn Carrion Director of Sales More

Cabot, Pennsylvania
Senior Contributor
24 reviews 24 reviews
3 hotel reviews
Reviews in 14 cities Reviews in 14 cities
4 helpful votes 4 helpful votes
“Anemic Breakfast Buffet”
3 of 5 stars Reviewed 8 May 2013

This breafast doesn't compare with Day's Inn Buffet . There were no hard boided eggs,the pancakes were cold the sausages were overdone, one flavor of yogurt and the waffle machine was "out of order." This breakfast needs some help! The lighted sineage on the front of the hotel was in need of repair. It was half lit. On a more... More

Dawn C, Director of Sales at Comfort Inn & Suites Pottstown, responded to this review
13 May 2013

Dear Rmorris9 - Thank you for taking some time to review us on Tripadvisor. We are sorry that your most recent stay with us did not exceed your expectations. We are currently in the process of reviewing and upgrading some of our breakfast items - we will take your input into consideration. Thank you for recognizing our amazing guest service... More

Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
“Acceptable”
4 of 5 stars Reviewed 4 May 2013 via mobile

I am not a Choice Hotels fan, as their hotels are usually just average. I stayed at this Comfort Inn because my usual hotel was full. I did get a good price and can say my stay was fine. I was concerned with the funky hall smell but the room was fine. The room was clean and the bed comfortable.... More

Dawn C, Director of Sales at Comfort Inn & Suites Pottstown, responded to this review
7 May 2013

Dear Tamiandchris - Thank you for reviewing our hotel. We are so happy that you enjoyed your stay with us! We have noted your carpet and hallway comments and have reviewed them with our maintenance department to get immediate attention. We hope that your recent experience with us with make you consider a Choice Hotels Brand again in the future!... More

New York City, New York
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Nice with the right price”
4 of 5 stars Reviewed 23 April 2013

I was in town for a wedding. Downtown Philly was too far away. This hotel had some mixed reviews but it was the closest to the venue. I was a little wary (some older reviews said the rooms were not clean) but we were only staying overnight so convenience won out. I was pleasantly surprised! The staff was nice and... More

Dawn C, Director of Sales at Comfort Inn & Suites Pottstown, responded to this review
24 April 2013

Dear Calidre - Thank you very much for your review. We appreciate that you noticed our outstanding service, location and great breakfast! Your comments are very much appreciated. Please know that it will be shared with our team. We look forward to your return visit! Warmes Wishes, Dawn M. Carrion Director of Sales More

Hoboken, New Jersey
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
“I wish all Comfort Inns are like that!”
5 of 5 stars Reviewed 22 April 2013

I usually don't stay at Comfort Inn but a *fortunate* booking mistake had me end up there for two days, and I am so happy to have crossed paths with this good hotel. First of all, the staff is EXCEPTIONAL, from center desk to house keeping everyone is super friendly. The rooms themselves are recently renovated and very nice, flat... More

Dawn C, Director of Sales at Comfort Inn & Suites Pottstown, responded to this review
24 April 2013

Dear N R - Thank you for sharing your experience with us. We hope that your recent expereince will make you a loyal guest of our hotel and the Comfort Inn Brand as well! I am pleased that you enjoyed your stay with us and we look forward to earning your business again! Warmest Wishes, Dawn M. Carrion Director of... More

Rockford, Illinois
Top Contributor
89 reviews 89 reviews
60 hotel reviews
Reviews in 65 cities Reviews in 65 cities
21 helpful votes 21 helpful votes
“Very nice Comfort Inn & Suites”
5 of 5 stars Reviewed 24 March 2013

The room was odor-free, clean, and spacious. The price is right here, this is a very nice Comfort hotel. The staff was helpful. It was a good night's sleep. I will stay here again if I am in the area.

Dawn C, Director of Sales at Comfort Inn & Suites Pottstown, responded to this review
27 March 2013

Dear Wrktravelr - The staff and management of the Comfort Inn & Suites Pottstown cannot thank you enough for sharing your experience on tripadvisor.com We strive to be sure that our guests are happy when they come into our home. Thank you again, and we look forward to seeing you in the future. Warmest Wishes, Dawn M. Carrion Director of... More

St. Petersburg, Florida
Senior Contributor
33 reviews 33 reviews
5 hotel reviews
Reviews in 16 cities Reviews in 16 cities
7 helpful votes 7 helpful votes
“Affordable..”
4 of 5 stars Reviewed 14 March 2013

The Inn had a very friendly staff. He accommodated 4 people even if we did not have any reservations. The room was comfortable. The breakfast was prepared well and kept warm. Most importantly, the rate was very affordable.

Dawn C, Director of Sales at Comfort Inn & Suites Pottstown, responded to this review
18 March 2013

Dear Marabell17 - Thank you for taking the time to write a review. We are so happy to hear how pleased you were with our property. The staff and management strive hard on a daily basis to be the preferred hotel in the area and comments like your help us achieve our desired satisfaction. We look forward to seeing you... More

New York City, New York
Top Contributor
322 reviews 322 reviews
113 hotel reviews
Reviews in 123 cities Reviews in 123 cities
130 helpful votes 130 helpful votes
“Overpriced and under-maintained... grim is a good word to describe it”
2 of 5 stars Reviewed 8 March 2013

I stayed at the Pottstown Comfort Inn recently, renting a suite for more space and to have cooking facilities for my children. I frequently stay in hotels in that part of PA and although I had not tried this hotel before it had decent reviews and looked good from the outside. I found the rate, a few dollars under $200... More

See 2 more reviews by withkidstravel for Pottstown
Dawn C, Director of Sales at Comfort Inn & Suites Pottstown, responded to this review
11 March 2013

Dear withkidstravel - My deepest apologies for the condition of your suite, I would like to assure you that our standard is much higher than this. We hope that you will be willing to try another stay with us where you can see and experience us meeting and exceeding our guest’s expectation. I will personally make sure that these items... More

Deptford, NJ 08096
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“Great value, great staff”
4 of 5 stars Reviewed 4 March 2013

We stayed for two nights for pleasure while trying to get the most value out of our tax refund with outlet shopping for our family. We were very successful getting the most bang for our buck while staying at the Comfort Inn in Pottstown as well as at the Vanity Fair Outlets in Reading and the Premium Outlets in Pottstown.... More

Dawn C, Director of Sales at Comfort Inn & Suites Pottstown, responded to this review
6 March 2013

Dear Johnpiersa - Thank you for taking your time to write such a great thorough review of our property. We are so happy to know that we were able to give you the best value for money so you had the extra to enjoy at all of the shopping outlets in our area! We did share your great comments with... More

Wayne
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Great staff! Excellent service”
5 of 5 stars Reviewed 9 February 2013

The staff at this hotel is great ! They are very knowledgeable and friendly. They always referred to me by my name the two days I was there. I believe the gentlemen that checked me in was named Kirk. Very nice guy! The room was super clean.. Always nice to have. I had a great stay and when I return... More

Dawn C, Director of Sales at Comfort Inn & Suites Pottstown, responded to this review
12 February 2013

Dear Michael B - Thank you for writing such a GREAT review. We are so pleased to have had you stay with us, and are so happy to hear the great comments about Kirk - he is truly one of our hotels "stars" . Thank you for also noticing the great job that the rest of our team shows on... More

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Additional Information about Comfort Inn & Suites Pottstown

Also Known As:
Comfort Inn & Suites Pottstown Hotel Pottstown
Comfort Inn & Suites Pottstown Hotel
Comfort Inn And Suites Pottstown
Comfort Inn Pottstown
Pottstown Comfort Inn
Address: 99 Robinson Street, Rt. 100 & Shoemaker Road, Pottstown, PA 19464
Region: United States > Pennsylvania > Pottstown
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 5 hotels in Pottstown
Price range (per night): S$148 - 206
Hotel Class:2.5 star (2.5*)
Reservation Options:
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Comfort Inn & Suites Pottstown
99 Robinson Street Rt. 100 & Shoemaker Road
Pottstown, PA 19464
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