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All 4 West Mifflin hotels »

Comfort Inn

2.0 of 5
1340 Lebanon Church Road, West Mifflin, PA 15236
Hotel amenities
Comfort Inn
Ranked #4 of 4 hotels in West Mifflin
2.5 of 5 stars 22 Reviews
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22 reviews from our community

    Trip type
Traveller rating
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Date Rating
Litchfield
2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 23 April 2012
1
person found this review helpful

We stayed here recently to attend my daughter's wedding in Pittsburgh. She booked a block of rooms here as well as at another near-by place. We thoroughly enjoyed our stay. The staff was available, professional, and friendly. The rooms were very clean, the wireless worked flawlessly, and the breakfast offered a great variety of choices. I have no complaints and... More

Was this review helpful? Yes
Patrice Leary, General Manager at Comfort Inn, responded to this review
25 April 2012

Dear Susan: Thank you so much for taking the time to write a review. We really appreciate hearing from our guests. I am so glad that you enjoyed your stay. We also enjoyed you and your family. Thank you for choosing us to help share this important occasion. I hope we will be able to meet again. Sincerely, Patrice Leary... More

Boston, Massachusetts
Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 23 September 2011

The back door to the ground floor (which is not in view of the front desk) had the lock on the door disabled permanently so you didn't need to swipe your card--you could just walk right in from the back parking lot. Since my room was a couple door down, I didn't feel real secure. Then they claim to have... More

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Patrice Leary, General Manager at Comfort Inn, responded to this review
22 February 2012

Dear Dawn: Thank you for letting me know about your concerns. I'm sorry for the problems you experienced. I just wanted to let you know that the back door lock has been repaired and requires a key to access the hotel. Also we have wireless internet throughout the hotel now and it is getting great reviews. Also, we just installed... More

pittsburgh
Senior Reviewer
9 reviews 9 reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 11 August 2011

I read a few bad reviews then one that said not to believe everything written, so i decided to try it. I understand it is an "economical" choice...but it really wasnt up to par. Room had bad mildew odor and smoke odor, it was a smoke-free room. The bathroom was not clean, mildew shower curtain and the smell was so... More

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Patrice Leary, General Manager at Comfort Inn, responded to this review
23 February 2012

Dear Plysy: I'm so sorry you were unhappy when you stayed with us in August of last year. Just wanted to let you know that we have had several updates. We have installed new carpeting in all the rooms and I'm sure more improvements are coming. We also have started using new housekeeping products to help with odor problems. Our... More

Akron, Ohio
1 review
2 of 5 stars Reviewed 8 August 2011

Stayed here because it was on the Kennywood site. First of all the hotel says it is non smoking , but as soon as you walk in it smelled like a giant ashtray. But the reason I am most diappointed is that my niece, a minor, left the room while I was sleeping to go to the vending machine, and... More

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Patrice Leary, General Manager at Comfort Inn, responded to this review
23 February 2012

Dear Darlene: I was very concerned when I heard about the incident with your neice. You can be assured that this will never happen again. Also, our hotel is 100% non-smoking and we have recently updated our rooms with new carpeting and replacement of damaged comforters. We are committed to your satisfaction and hope you will give us another chance.... More

Frederick, Maryland
1 review
2 of 5 stars Reviewed 31 July 2011

I had made the reservation by calling the hotel. She took the info. When we arrived 4 days later, she had a difficult time finding our reservation in the system. We waited a good 10 mins. We arrived mid afternoon. We had just got in the room and were settling in and someone knocked on the door asking if our... More

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Patrice Leary, General Manager at Comfort Inn, responded to this review
23 February 2012

Dear KP710: I am sorry about the problems you experienced wtih breakfast. It is difficult for us when we are busy if guests aren't considerate of others. We will and do continually strive to become better and comments such as yours let us know where we need to improve. Thank you for letting me know. Sincerely, Patrice Leary General Manager More

Pittsburgh, Pennsylvania
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 of 5 stars Reviewed 28 July 2011

Recently I made a reservation at this location and arrived at 11:30 P.M. When I entered my room and noticed used bath towels on the floor around the bed, bed pillows were used and the soap was used I called the front desk and was assigned a new room. The new room appeared to be fine until the following morning.... More

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Sharon
1 review
1 of 5 stars Reviewed 26 July 2011

We are working in the area for about 8 days every 5 weeks, so we know the lodging in this area. Let me say, this place has improved in the last year but is still under par! We leave early for work at about 0600 Am. Breakfast starts at 0600 Am. There is nothing before that! Even though coffee, cereal... More

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Patrice Leary, General Manager at Comfort Inn, responded to this review
23 February 2012

Dear Rummie48: I am sorry that breakfast was not available before 6 am. As I mentioned to you when we talked we do have coffee available 24 hrs and we have improved our breakfast service to accommodate early risers like yourself. I am sure you will see a difference when you stay with us again. Sincerely, Patrice Leary General Manager More

LeechburgPa15656
1 review
4 of 5 stars Reviewed 20 January 2011

We stayed at the Comfort Inn on Lebanon Church Road West Mifflin Pa 15236 from 1/19 to 1/20 and were tempted to not stay there because of the bad reviews on line. We decided to stay there and were not surprised by the high quality of the room we stayed in. Everything was clean and neat and in good repair... More

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Norristown, Pennsylvania
Contributor
13 reviews 13 reviews
Reviews in 13 cities Reviews in 13 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 May 2010

I'm not sure why most of the reviews for this hotel are so horrible. I travel constantly for work and I've stayed here several times, and I've been satisfied every time. Maybe other travelers have a higher expectation for a Comfort Inn, but it's exactly what I've come to expect from the chain. There's absolutely nothing fancy and it's not... More

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Charleston, West Virginia
Senior Contributor
34 reviews 34 reviews
Reviews in 22 cities Reviews in 22 cities
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed 17 April 2010

I was in town for a conference with a couple of my colleagues. We booked this hotel because it was cheaper than staying in downtown Pittsburgh and we only needed it for one night. Right before we arrived, a bad storm went through the area and the power was off. That was understandable; many areas had no power, so we... More

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Additional Information about Comfort Inn

  • West Mifflin Comfort Inn
Address: 1340 Lebanon Church Road, West Mifflin, PA 15236
Price range (per night):* S$145 - 188

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