The back door to the ground floor (which is not in view of the front desk) had the lock on the door disabled permanently so you didn't need to swipe your card--you could just walk right in from the back parking lot. Since my room was a couple door down, I didn't feel real secure. Then they claim to have... More

I read a few bad reviews then one that said not to believe everything written, so i decided to try it. I understand it is an "economical" choice...but it really wasnt up to par. Room had bad mildew odor and smoke odor, it was a smoke-free room. The bathroom was not clean, mildew shower curtain and the smell was so... More

Stayed here because it was on the Kennywood site. First of all the hotel says it is non smoking , but as soon as you walk in it smelled like a giant ashtray. But the reason I am most diappointed is that my niece, a minor, left the room while I was sleeping to go to the vending machine, and... More

I had made the reservation by calling the hotel. She took the info. When we arrived 4 days later, she had a difficult time finding our reservation in the system. We waited a good 10 mins. We arrived mid afternoon. We had just got in the room and were settling in and someone knocked on the door asking if our... More

Recently I made a reservation at this location and arrived at 11:30 P.M. When I entered my room and noticed used bath towels on the floor around the bed, bed pillows were used and the soap was used I called the front desk and was assigned a new room. The new room appeared to be fine until the following morning.... More

We are working in the area for about 8 days every 5 weeks, so we know the lodging in this area. Let me say, this place has improved in the last year but is still under par! We leave early for work at about 0600 Am. Breakfast starts at 0600 Am. There is nothing before that! Even though coffee, cereal... More

We stayed at the Comfort Inn on Lebanon Church Road West Mifflin Pa 15236 from 1/19 to 1/20 and were tempted to not stay there because of the bad reviews on line. We decided to stay there and were not surprised by the high quality of the room we stayed in. Everything was clean and neat and in good repair... More

I'm not sure why most of the reviews for this hotel are so horrible. I travel constantly for work and I've stayed here several times, and I've been satisfied every time. Maybe other travelers have a higher expectation for a Comfort Inn, but it's exactly what I've come to expect from the chain. There's absolutely nothing fancy and it's not... More

I was in town for a conference with a couple of my colleagues. We booked this hotel because it was cheaper than staying in downtown Pittsburgh and we only needed it for one night. Right before we arrived, a bad storm went through the area and the power was off. That was understandable; many areas had no power, so we... More