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BEST WESTERN PLUS East Mountain Inn & Suites

3.0 of 5
600 Wildflower Drive at Route 115, Wilkes-Barre, PA 18702-9791
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BEST WESTERN PLUS East Mountain Inn & Suites
Ranked #2 of 17 hotels in Wilkes-Barre
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137 reviews from our community

    Trip type
Traveller rating
    72
    41
    14
    5
    5
Date Rating
montreal, QC
Senior Contributor
21 reviews 21 reviews
21 hotel reviews
Reviews in 14 cities Reviews in 14 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 18 May 2013 NEW

We stopped for one night on a trip and were very glad we chose this hotel – we will use it again along the same route. The entire property, lobby etc., looks fresh and pleasant, and the standard of housekeeping is high. • Room: large and nicely furnished, comfortable bed, with an old-style in-room climate control unit which is easy... More

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Angela A, General Manager at BEST WESTERN PLUS East Mountain Inn & Suites, responded to this review
20 May 2013

Dear "Gimpel", Thank you for taking the time to share your feedback on your recent stay. We were please to hear that you enjoyed your visit and would plan to visit us again when in the area. The detail you provided in your comments will be very helpful to our Guest Satisfaction Committee. We appreciate the effort you took in... More

Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 17 May 2013 NEW

I often stay here for work reasons. The staff is the hotel's greatest asset. Everyone is always helpful, friendly and accommodating. Rooms are what you would expect for this level hotel. Not particularly fond of the breakfast buffet which is included but like to order from the menu instead (and you get related credit on your bill for not eating... More

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Angela A, General Manager at BEST WESTERN PLUS East Mountain Inn & Suites, responded to this review
20 May 2013

Dear "DebbieRNJD", I would like to take the opportunity to thank you for your feedback. We are happy to know that our staff has met their goal in exceeding your expectations. We realize that you have many choices and are hopeful that we can create an experience worth a return visit. Your comments on the complimentary breakfast buffet and dinner... More

Burlington, VT
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 16 May 2013 NEW

Arrived late for a stopover during a very long road trip. Very nice location up on a mountain overlooking Wilkes Barre. Received free breakfast vouchers upon check in. THANK YOU! Room, beds, breakfast, everything, PERFECT! Will stay again!

Was this review helpful? Yes
Angela A, General Manager at BEST WESTERN PLUS East Mountain Inn & Suites, responded to this review
20 May 2013

Dear "Amymclugo" On behalf of the Best Western East Plus East Mountain Inn, I was extremely happy read your feedback. The hotel staff and ownership take great pride in the hotel and strive to exceed the expectations of each of our guests. We are always happy to hear from our guests when our goal is accomplished. We look forward to... More

Ou
1 review
5 of 5 stars Reviewed 15 May 2013 NEW

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Review collected in partnership with Best Western

Angela A, General Manager at BEST WESTERN PLUS East Mountain Inn & Suites, responded to this review
16 May 2013

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Reading, Pennsylvania
1 review
5 of 5 stars Reviewed 9 May 2013

The employees were very helpful and curtious, especially the front desk. I had very good meals, beakfast and dinner. The decor was very pleasing, nice, neat and clean. I price was reasonable. Thank you.

Was this review helpful? Yes
Mandy L, Manager at BEST WESTERN PLUS East Mountain Inn & Suites, responded to this review
14 May 2013

Dear "Anita G" On behalf of the Best Western Plus East Mountain Inn, I would like to thank you for your patronage and your feedback on your recent stay. The team at the hotel takes great pride in delivering a memorable experience for our guests and are happy to hear about each time we succeeded our goal. We look forward... More

Medford, MA
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 May 2013

I stayed at the Best Western Plus this week on a business trip. ALL of the staff that I encountered were more than pleasant, friendly AND helpful! I found all areas of the hotel to be extremely clean and in great condition. Very quiet at night, this is a big deal for me. My room was fantastic, had all of... More

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Mandy L, Manager at BEST WESTERN PLUS East Mountain Inn & Suites, responded to this review
14 May 2013

Dear "PeaceChick" On behalf of the Best Western Plus East Mountain Inn, I would like to thank you for selecting our location for your recent stay in the Wilkes Barre area. We were happy to that your stay was a pleasant one and that your accommodations were clean and comfortable. Your feedback was extremely helpful in providing us valuable detail... More

Pasadena, Canada
1 review
5 of 5 stars Reviewed 1 May 2013

This hotel is super clean with very efficient helpful staff. The rooms are updated and very well appointed. The patio off the bistro where we had a really good meal is surprisingly scenic and relaxing.We came for one night and stayed two. After our relaxing time in the gazebo,we wished we could stay longer.We will certainly return.Breakfast was great .The... More

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Mandy L, Sales Executive at BEST WESTERN PLUS East Mountain Inn & Suites, responded to this review
2 May 2013

Hello Selina P, Thank you for such a wonderful review. We are so pleased that you enjoyed our panoramic views. We hope you come back again soon and maybe make a vacation next time. More

Central PA
Contributor
11 reviews 11 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 29 April 2013 via mobile

Waited until the last minute to book a hotel in Wilkes Barre. This hotel had rooms considerably cheaper than its competitors....glad we stayed. Rooms were clean and updated. We did notice some staining on the walls, etc, however, and the wall separating the bathrooms of the next door neighbor must be incredibly thin...After a late night, We were awakened to... More

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See 3 more reviews by CentralPATravelmom for Wilkes-Barre
Mandy L, Sales Executive at BEST WESTERN PLUS East Mountain Inn & Suites, responded to this review
3 May 2013

We are so glad that you chose to stay with us unexpectedly and enjoyed yourselves. We hope that you come back again soon and make a longer vacation with the kids. More

Monticello, New York
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 19 April 2013

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Review collected in partnership with Best Western

Mandy L, Sales Executive at BEST WESTERN PLUS East Mountain Inn & Suites, responded to this review
2 May 2013

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Chandler, Arizona, Usa
1 review
5 of 5 stars Reviewed 16 April 2013

This is my fifth trip to the Pittston/DuPont area for business and the fourth time I have stayed at the Best Western EastMountain Inn. It is, by far, the finest hotel in the area with easy access to all the services I need to complete a successful trip. I have been at many Best Western's over the years. This one... More

Was this review helpful? Yes

Review collected in partnership with Best Western

Mandy L, Sales Executive at BEST WESTERN PLUS East Mountain Inn & Suites, responded to this review
17 April 2013

Hello Jerry M, Everyone at the Best Western Plus/East Mountain Inn would like to thank you for such a great review. We are so glad that you have enjoyed your stay with us each time. You are traveling very far and we want to continue to accommodate for a suceesful trip each and every time. Hope to see you again... More

 
 
 
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Additional Information about BEST WESTERN PLUS East Mountain Inn & Suites

Also Known As:
Best Western Plus East Mountain Inn And Suites
Best Western Plus East Mountain Hotel
Best Western Plus East Mountain Hotel Wilkes-Barre
Best Western Wilkes Barre
Best Western Wilkes-Barre
Wilkes-Barre Best Western
Address: 600 Wildflower Drive at Route 115, Wilkes-Barre, PA 18702-9791
Phone Number:
Region: United States > Pennsylvania > Luzerne County > Wilkes-Barre
Amenities:
Bar/Lounge Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Children Activities Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotels in Wilkes-Barre
#2 Family Hotels in Wilkes-Barre
Price range (per night): S$126 - 210
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Full service hotel with two restaurants on premises. Bistro & Lounge with outdoor seating. A hearty hot breakfast buffet included with every room. Large indoor pool, spa & sauna. Complimentary Business center, Wi-Fi, Fax & copy service, Iron & ironing board, Hair Dryer and Courtesy Airport & Casino shuttle. Meeting & Banquet rooms. ... more   less 
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BEST WESTERN PLUS East Mountain Inn & Suites
Show the lowest price for this hotel
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