Stayed at this hotel in April 2012 the day before an early flight. It was my first visit here. The hotel was easy to find. Plenty of parking (FREE). The staff was friendly and helpful. Check in was fast. The staff upgraded me to a suite. The suites are a little dated (older TV for example) but clean and more... More

The staff was possibly the nicest, friendliest hotel staff I've encountered in a long time. The hotel is very new, clean and well-maintained, and very close to the airport. We took full advantage of the hotel's shuttle service, which offered free rides not only to the airport 1.5 miles away, but also other locations in a 3-mile radius. Added bonus... More

Clean, well-run. Breakfast was adequately staffed and they put out additional trays in anticipation of the athletes + families staying there. Huge seating area. Pool was clean and well-lit. Parking + entrances accessible and in good condition. Front desk staff very professional. Double queen room was spacious and also had pull out couch so my 3 school age kids and... More

Every member of the staff we encountered couldn't of been nicer. The problem was the plastic mattress cover. It made for a long hot night, it crinkled and pulled off the mattress while we slept. The mattress it self needed to be replaced as well.

I am your typical business traveler that stays in hotels approx. 10 nights a month. I have to say that this hotel has one of the best front desk staffs i have seen. Polite, courteous and will help in any way they can. I stay here whenever i fly out of Providence. Rooms are always clean (as is the hotel),... More

I like the Holiday Inn Express hotels, in general. I've come to trust, pretty much, that if I can find one in the area I'm doing business, I will stay there. Why: clean, safe, reasonable rate, safe, polite staff, safe, and often have restaurants connected to the premise. Oh, and did I mention "safe"? Very important and high on my... More

Pros- Close to the airport is a definite plus. Can literally walk there if you ever needed to. Staff is always excellent and very helpful. Shuttle service is quick and courteous. Very nice breakfast. Cons- Internet is very slow. I have started at this hotel over 30 nights this past year and over 65 the last two and have never... More

I expected pretty shabby, but it wasn't. Even though it was near the airport and was more bare-bones style, it was comfy and clean. The first room they put me in was right over the main entrance with a sliding door that vibrates the whole floor above. When I asked to move, no problem. They put me in a much... More

I was very pleased with my experience at the holiday inn express. The desk staff was very respectful and courtesy. My room was clean, large and comfortable. The positives are that this is a very nice, clean and convenient hotel. I did not use the pool or fitness center nor the business center. I will say that the pillows are... More