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Francis Marion Hotel

3.5 of 5
387 King Street, Charleston, SC 29403
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30% off room rate
Francis Marion Hotel
Ranked #27 of 54 hotels in Charleston
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909 reviews from our community

Traveller rating
    379
    282
    123
    67
    58
See reviews for
Families
142
 
Couples
295
 
Solo
40
 
Business
201
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Goldsboro, North Carolina, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 23 May 2013 NEW

We had a re-union there and the management staff worked with us wonderfully. Everyone was very accommodating and hospitable. The rooms are somewhat small, but they were clean and service was superb. The beds were comfortable and the whole hotel had a southern charm about it and made it delightful just being there. We used the Gold Ballroom for a... More

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Grand Cayman
Senior Contributor
27 reviews 27 reviews
13 hotel reviews
Reviews in 14 cities Reviews in 14 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 22 May 2013 NEW

This hotel was built in the 20s and still has a lot of the charm. Our room was very large, quiet, clean, comfortable bed and lounge area. We did not use any of the hotels facilities but reception staff were very friendly. It is in a good location for walking around the town, and also close to lots of bars,... More

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Stratford, Connecticut
1 review
5 of 5 stars Reviewed 21 May 2013 NEW

My boyfriend and I stayed here for 2 nights in Aug of 2012 (yes this is a little late!) I have to write this review as I just stayed in another hotel and was horrible. I have to give the Francis Marion a 5 Excellent rating. The room was large, a little dated was the bathroom but clean and nice!... More

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Washington DC, District of Columbia
Senior Contributor
35 reviews 35 reviews
23 hotel reviews
Reviews in 26 cities Reviews in 26 cities
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 19 May 2013 NEW

Two nights in May at the Frances Marion. The room, while clean and acceptable, lacked any sort of luster- the furnishings were old, it was small, and the bathroom was claustrophobically tiny. The lobby is lovely, the food at the swamp fox restaurant was excellent, and the location is fairly central. Saturday morning has a farmer's market across the street,... More

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FMH_Manager, Manager at Francis Marion Hotel, responded to this review
22 May 2013

We appreciate the time you took to review our hotel on Trip Advisor. I would like for you to know that we are continuously looking at upgrades and additions to keep our historic hotel beautiful. I know this does not change your experience, but I hope you can feel confident that we heard your concerns and are definitely responding to... More

Brooklyn, New York
1 review
1 of 5 stars Reviewed 17 May 2013

This place was a complete dump. The room smelled bad, as if the filthy old carpeting had been burning and/or was mildewy. The paint on the walls was chipped. The bathroom was cramped, small, and lacked elemental amenities. The visible plumbing was actually rusty. The room was tiny, and there was a foldout bed in a corner instead of a... More

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FMH_Manager, Manager at Francis Marion Hotel, responded to this review
22 May 2013

We are grateful that you have expressed your concerns on Trip Advisor. After reviewing your comments, I would like to apologize for the insufficient upkeep of your room. We understand this is no small matter and want you to know your concerns are valid and important to us. I have shared your feedback with our maintenance department, and they are... More

Philadelphia, Pennsylvania
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 15 May 2013

I had a wonderful experience at the Francis Marion Hotel. I thought that great service was fond memories of the past until I had an event at this Hotel in Charleston, South Carolina. The Hotel is beautiful, with historical charms. But it is the service I received that prompted me to write this review. Besides typical courtesies that most hotel... More

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Brunswick, Georgia, United States
2 reviews
3 of 5 stars Reviewed 14 May 2013

Perfect location hotel. A little disappointed in the room. For the price was looking for better quality. The bed was comfortable but small for my husband and I. The bathroom was extremely small And there was mildew in the shower. It took a while For the room to cool down. The elevators were very slow and old. No refrigerator in... More

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London, United Kingdom
1 review
2 of 5 stars Reviewed 13 May 2013

It has happened to me once or twice before: you pay for a hotel in advance and then you are charged again when you get there or leave. It was particularly egregious at the Francis Marion since having paid in advance, I checked out at the desk with the assurance that I owed nothing. But credit card statements showed that... More

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Los Angeles, California
Top Contributor
79 reviews 79 reviews
15 hotel reviews
Reviews in 20 cities Reviews in 20 cities
31 helpful votes 31 helpful votes
1 of 5 stars Reviewed 13 May 2013

This hotel is touted as a "historic landmark," and well, it is. However, does it have to smell old? The place is in dire need of some love and a major overhaul. Tenth floor is supposedly haunted by a man that jumped to his death from one of the rooms on this floor many years ago. The hallways are like... More

Was this review helpful? Yes 1
See 8 more reviews by SilverLake2TheWorld for Charleston
Pendleton, South Carolina
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 9 May 2013

The rooms at the Francis Marion are nice, though the fixtures are dated. Bathrooms tend to be small, and the elevators are abysmally slow. In addition the lobby has 1920's charm, though in general it seems like the hotel has not updated the furniture, fixtures, etc. since then, giving a kind of worn out feel. The location cannot be beat,... More

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FMH_Manager, Manager at Francis Marion Hotel, responded to this review
10 May 2013

Thank you for recommending our hotel on Trip Advisor. We appreciate the feedback in response to the condition of the hotel. We are in the process of replacing all of the bathroom fixtures, and we are going through an elevator modernization project that should be completed by the end of summer. I am delighted to hear that you enjoyed our... More

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Additional Information about Francis Marion Hotel

Also Known As:
Francis Marion Charleston
Hotel Francis Marion
Address: 387 King Street, Charleston, SC 29403
Phone Number:
Region: United States > South Carolina > Coastal South Carolina > Charleston
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Restaurant Room Service Suites Wheelchair access
Hotel Style:
#18 Business Hotels in Charleston
#19 Family Hotels in Charleston
#19 Romantic Hotels in Charleston
Price range (per night): S$192 - 456
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
Located in the heart of historic downtown Charleston on Marion Square, the Francis Marion Hotel has offered gracious service and elegant accommodations since 1924. Meticulously restored, the Francis Marion combines 1920's style and grace with modern comfort and conveniences for today’s sophisticated traveler all within steps of some of the cities best boutiques, historic landmarks and great eateries. Amenities include doorman and bell service, concierge, valet parking, room service, complimentary wireless Internet services, business center, newsstand, gift shop, Starbucks™ and a well-equipped fitness center. Guests can enjoy classic Southern cuisine for breakfast, lunch and dinner in The Swamp Fox Restaurant & Bar, a Charleston restaurant, known for its artfully prepared dishes using local farm fresh ingredients. Or simply relax with cocktails and jazz piano music in The Swamp Fox Bar. The hotel also offers complete spa services at the on-site Spa Adagio.Enjoy a wonderful night's sleep surrounded by heavenly, European-style bedding with overstuffed duvets and down pillows. As the only high-rise hotel in the historic district, the hotel offers spectacular views of Charleston's church steeples, antebellum mansions and famous harbor. ... more   less 
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Francis Marion Hotel
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