We stayed here in a King Room on our return trip from Florida. We figured it would be very convenient --as it was right off I-95. We usually have good luck with Wingate by Wyndham rooms.
The staff was very pleasant, however, the room wreaked of old stale cigarette smoke.Even the pillows and furniture smelled. I found old butt stains...
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My husband, my son and I spent overnight in Florence on our way to Virginia. I've read most reviews and I have to say that management apologizing but doing nothing to fix the problem isn't a help!
We booked a king room with a sofa bed. When we arrived at the room the bathroom didn't looked that was well cleaned....
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Thank you for taking the time to share your thoughts with us. I am very sorry to hear that you had an unpleasent stay with us. We have been working hard to improve on all issues brought to our attention, and I must say we are making great progress, Please if you are ever in the area again drop by...
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We went to Florence, SC during the Christmas weekend to visit family. Since my previous experiences at other Wingates were very good and I am a rewards member, I decided to book this property. Usually, my experiences with Wingate properties are great, but not this time.
The check-in process went smooth and we received the type of room that we...
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I am terribly sorry of all the trouble you had as a guest here at The Wingate. I agree that is was completely unacceptable. I can not express to you how upsetting it was to learn of the things you were expected to deal with. I am also very sorry that you have not been responded to before now. Please...
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We stayed at this Hotel, because my husband and I had appointments at The Sexton Dental Clinic. The clinic was very easy to get from Wingate. We stayed 2 nights. The rooms were very clean and customer service was great, and a very nice breakfast was included. The beds were probably the most comfortable I have ever slept in away...
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Dear Valued Guest,
We are so pleased that you enjoyed your stay with us. On behalf of all the staff here at the Wingate we can not thank you enough for all your great compliments. Our hotel staff are true definitions of Southern Hospitality in my mind and make me proud time and time again. Again, Thank you so much...
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I was extremely pleased with the exceptional customer service from this hotel and staff.
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Thank you for such an AWESOME review!!. We are so pleased that you enjoyed your stay with us. We look forward to your return visit. On behalf of the entire staff here at Wingate of Florence thank you again.
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Stayed one night on a driving trip from Fla to Md. Great location - right near the interstate, beautiful lobby, fast friendly staff at check-in, well decorated, clean room. I have stayed at several hotels in the past right off of I-95, but this is one of the few where I can say without a doubt I would stay here...
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On behalf of the the staff at the Wingate, we are very pleased to hear about your stay with us. We hope that on your next trip that you will allow us to further exceed your expectations.
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We stayed here for one night on the drive back home from a longer trip that included stays at resorts... and this was the dreamiest bed we enjoyed! Rooms were clean and breakfast is included.
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Dear Guest,
I am very pleased to hear you had a pleasant experience here at Wingate! We appreciate you taking the time to write a review and for giving us your opinion on our hotel. We look forward to seeing you again for another pleasant stay here at Wingate
Ray Murrow
General Manager
rmurrow@sdchotels.com
Tel:843-629-1111
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The location was great but on this particular day the staff was excellent. I was allowed to check in early which was a bonus as I was tired and preparing for a long day. The two ladies were very, very pleasant and made me feel welcome and an honored guest. Once settled in the room, it was very spacious, cozy...
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Dear Guest,
I am very pleased to hear you had a pleasant experience here at Wingate! We appreciate you taking the time to write a review and for giving us your opinion on our hotel. We look forward to seeing you again for another pleasant stay here at Wingate
Thanks,
Ray Murrow
General Manager
rmurrow@sdchotels.com
Tel:843-629-1111
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We arrived very late on a Friday night. There was a gentleman infront of us who tried to get a room and was told that the Wingate was sold out with tour groups and softball teams. When he left and we went to walk away, he informed us that there were rooms available and he just refuses to rent to...
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Dear Guest,
I would like to thank you for taking the time to share your experience on trip advisor. I'm sorry that my hotel fell short of your expectations.I will addresses these issue and can assure you this will not happen again. I would appreciate it if you could call me directly at my hotel or email me.
Thanks,
Rick...
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We had gotten a raving review from family members on the same chain in Savannah GA near the airport and we were coming from a funeral and were exhausted. So, We stayed here, same chain same quality! Not in this case.
We were offered a King Room that was supposed to be handicapped accessible. I should say it did have...
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Dear Guest,
I would like to thank you for taking the time to share your experience on trip advisor. I would like to apologize for the inadequacy of our hotel during your stay. Since receiving this review we have been keeping these issues in mind as we work to resolve them. We have recently come under new management and gained...
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Wingate by Wyndham Florence: Official Site
