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Quality Inn & Suites Civic Center

2.0 of 5
150 Dunbarton Drive, Florence, SC 29501
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Quality Inn & Suites Civic Center
Ranked #16 of 39 hotels in Florence
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56 reviews from our community

    Trip type
Traveller rating
    9
    22
    12
    9
    4
Date Rating
Lake Wylie, South Carolina
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 9 April 2013

Beautiful facility! Excellent service, great breakfast and perfect location for us passing through. The room is very clean and the staff are wonderful! We plan on staying here again! We found this hotel on line and trusted the previous reviews. They were correct!

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Gloria B, Guest Relations Manager at Quality Inn & Suites Civic Center, responded to this review
14 April 2013

We are so pleased that you were happy with your accommodations at the Quality Inn Civic Center in Florence SC. I will share your comments with all the employees so they know their hard work does not go un-noticed. Thank you for your kind comments, please plan to visit us again soon, we appreciate your business. Gloria M. Brown Guest... More

Boston, Massachusetts
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 3 April 2013

Hotel lobby smelled, the room smelled, the breakfast was awful, the room was awful. At 1 AM, a group of rowdy young people checked in directly above us, waking us and our dog. I had to walk the dog at 1 AM and didn't feel safe! the tub was dirty so I kept my flip flops on to take a... More

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Gloria B, Guest Relations Manager at Quality Inn & Suites Civic Center, responded to this review
14 April 2013

I am so sorry that you were not pleased with our hotel, your comments certainly don't sound like the Quality Inn Civic Center since we seldom have comments about smells and unclean rooms. We will address these issues to insure other guest don't experience the same things. Always let our front desk employees know of noise problems so we can... More

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Woodbridge, Virginia
Contributor
19 reviews 19 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 22 March 2013

We traveled down to Florida and was on our way back when we stayed at this hotel. It was nice and the staff was friendly. The room was a little dated but it was clean and comfortable. There were numerous restaurants close by actually within walking distance. That was great since none of us wanted to get back into the... More

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Gloria B, Guest Relations Manager at Quality Inn & Suites Civic Center, responded to this review
3 April 2013

Thank you for choosing the Quality Inn Civic Center for your overnight stay in Florence SC. We hope you will make us a regular stop when you travel in our area. We also appreciate you taking time to write the review, it gives us a good measure of how we are pleasing our guest. Thank you again for the review,... More

Ellsworth, Maine
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 of 5 stars Reviewed 25 February 2013

Check in was easy. Accomodations very clean and comfortable. The room was right on the same side as the interstate so it was a bit noisy...that noise was drowned out a lot by the heater. The shower and bathroom was small, but again, clean. The breakfast area really needs an update. There isn't enough room to accomodate the guests. The... More

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Gloria B, Guest Relations Manager at Quality Inn & Suites Civic Center, responded to this review
22 March 2013

Thank you for your review, we are so glad you chose our hotel for your recent stay in Florence. Next time, we can possibly put you in a different room so the highway noise wil not be heard. We appreciate the review to let us know of any concerns and so the employees can know of your experience. Please plan... More

Florida
Senior Contributor
37 reviews 37 reviews
14 hotel reviews
Reviews in 23 cities Reviews in 23 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 January 2013

We stayed here on our way from Florida to Maryland and on our way back. We requested a 2 bed ground floor pet room and that is what we received each time. Room 127 at the back of the hotel on the mall side, but the lights for the mall or noise from the mall were not a problem. The... More

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Gloria B, Guest Relations Manager at Quality Inn & Suites Civic Center, responded to this review
22 March 2013

Thank you for choosing our hotel on two different occasions on your trips to and from th south. We are so glad that you were pleased with with our hotel and its services. Please plan to visit aagain soon. we appreciate your business. Gloria M. Brown Guest Services Manager More

Marlton, New Jersey
1 review
5 of 5 stars Reviewed 1 November 2012

It was a Sun. morning, and when I went to my car the valve stem of my tire blew out. Carey from the front desk went way above her call of duty. AAA came and put on my spare, but Carey called around to find me a place to take the car. She called 4 places and only Firestone answered... More

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1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 12 September 2012 via mobile

My experience was very good! The hotel staff was very informed and helpful. They even offered to get me some breakfast when I arrived after breakfast hours! The room was very clean, which to me is the most important thing in a hotel. I thought that the decor was a little dated, but aside from that the room was very... More

Was this review helpful? Yes 1
ny
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 24 August 2012

First off at arrival we were approached by 4 men in a black car trying to jump our family and ask for money when we pulled up. Then when we told the staff inside they said "Oh not in this area that doesnt happen"... My son whom is 11 years old and has a kidney disease was eating breakfast with... More

Was this review helpful? Yes 1
Georgiatraveler31, Manager at Quality Inn & Suites Civic Center, responded to this review
12 September 2012

Dear Annonymous2012: We sincerely apologize for the problems you encountered upon your arrival. We are in a well lit and populated area and safety is always of the utmost concern. As we are located in front of the mall, it is possible someone could have walked over from the mall or from one of the other businesses adjacent. We did... More

Contributor
17 reviews 17 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 24 August 2012

Have stayed here multiple times! So convenient off I 95, wonderful location with a mall a short walk away and a great Outback steakhouse also a few minutes walk. Staff very friendly, rooms very pleasant and well equipped, very nice breakfast, lots of grass for pets to walk on. I always enjoyed my stays! April 2012 was my most recent... More

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Potomac, Maryland
Contributor
12 reviews 12 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 22 August 2012 via mobile

We stayed here because we needed a pet friendly hotel on our way back from Florida. The room had a very strong cleaner scent that was overwhelming at first. The room was big with a table, but I just couldn't get over the feeling of being in a room that was just on an episode of The Closer. The breakfast... More

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Additional Information about Quality Inn & Suites Civic Center

Also Known As:
Quality Inn & Suites Civic Hotel Florence
Quality Inn And Suites Civic Center
Quality Inn & Suites Civic Hotel
Quality Inn Florence
Florence Quality Inn
Quality Inn Civic Center
Address: 150 Dunbarton Drive, Florence, SC 29501
Phone Number:
Region: United States > South Carolina > Florence
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #16 of 39 hotels in Florence
Price range (per night): S$124 - 149
Hotel Class:2 star (2*)
Official Description (provided by the hotel):
The Quality Inn & Suites® Civic Center hotel is conveniently located with easy access to many local attractions and points of interest. This Florence, SC hotel is near Darlington Raceway, Florence Civic Center and the Florence Museum of Art, Science and History. Francis Marion University is 15 miles and Coker College is 30 miles away. Shopping is available nearby at the Magnolia Mall, featuring more than 70 stores and services. A variety of entertainment venues, restaurants and cocktail lounges can be found in the surrounding area, including several within walking distance from this South Carolina hotel. Guests are provided many amenities and features, including: •Free hot, fresh and healthy breakfast with sausage gravy, waffles and eggs•Free wireless high-speed Internet access•Free coffee•Free local calls•Pet-friendly hotel; additional fees apply. After a long day of work or play, enjoy an invigorating workout in the exercise room and a relaxing swim in the seasonal outdoor pool. Business travelers will appreciate the business center, free newspaper and access to copy and fax services. The meeting room is capable of handling up to 30 people for most events and business functions. All spacious guest rooms come equipped with refrigerators, microwaves, hair dryers, coffee makers, irons, ironing boards and 32-inch flat-screen televisions with high-definition channels. Pay-per-view movies are available. Non-smoking rooms are offered. Ample parking and a safe are available on the premises of this Florence, SC hotel for added guest convenience. Affordable rates, excellent amenities and a convenient location make the Quality Inn & Suites Civic Center hotel the perfect place to stay on your next visit to Florence, South Carolina. We look forward to having you as our guest. ... more   less 
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